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Cristo de los Faroles (0.1 miles)
Show map Hospes Palacio del Bailio

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Newest reviews for Hospes Palacio del Bailio

  • Chris
      Spain
    September 1, 2014

    Unique 500 year old palacio with roman remains in basement. Staff both friendly and professional. Facilities excellent. We stayed in junior suite which was a terrific accommodation (rm19) and highly recommended. Mesquita and casco historico short walk only.

    Nothing.

    9.6

  • Michael
      United Kingdom
    August 31, 2014

    lovely peaceful place

    need more staff at breakfast

    9.2

  • Anonymous
      United Kingdom
    August 29, 2014

    Everything about the hotel except the room.

    The room was very small and certainly not of 5 star standard.

    7.5

  • Lanne
      Australia
    August 27, 2014

    The location of the hotel is good. Parking is easy as they offloaded all our bags and valet parked the car. The gardens are lovely and the design and decor of the hotel is good too.

    For a hotel of this calibre the service was not what it should be. We had lunch in the garden where the service was just ok. At breakfast the waitress dropped no less than three things at different times, smashing two plates in the process and making a huge racket every time. She also touched my food on my plate when she placed it in front of me - not great. We had to wait for ages for coffee in the courtyard in the evening, 45 mins and almost gave up. Lastly there was only one person at reception I need to ask directions and restaurant tips, but had to wait for 6 people to check in before I could do that. The hotel is either understaffed or staff is very badly managed.

    6.7

  • Pieter
      Belgium
    August 12, 2014

    I liked the Hospes. It is a very nice hotel, and a lovely building. We had a bigger room which was lovely.

    The breakfast was lovely but I didn't like how the tables were arranged, you force people to look to one another by not seating your partner right in front of you, which makes it a bit like eating in an aquarium. The SPA wasn't really a spa. Besides that, this is a great hotel.

    7.5

  • Christine
      Australia
    August 4, 2014

    Everything

    10

  • Isobel
      United Kingdom
    July 30, 2014

    Travelling through Spain with two dogs and we stayed at Hospes Palacio del Bailio for one night. Staff were fabulous, bedroom excluded two dog baskets and water bowls!! Restaurant first class. Staff parked our car and collected it again on check out.

    Small problem with tiny ants! Room was very hot - air con did not go below 19 degrees.

    9.6

  • Nicholas
      United Kingdom
    July 29, 2014

    The beautifully appointed, attractively designed and tiled pool is much better than the online photos suggest. Gorgeous, peaceful garden with orange trees and pool.

    Ugly, slow reception facilities and procedures. We were asked to "wait 5 minutes" to check in! No pleasantries like 'Sir' or 'Madam', ever. Pushy sales of overpriced breakfast at check in. Over-priced breakfast at €24 (+€4 for a cooked egg). Room we were given was on the front courtyard, ground floor. No natural light unless windows opened onto the 'restaurant' courtyard, in which case no privacy or peace. Room had a musty smell. Inappropriate, naff use of rose petals on the bed. Asked to move rooms but told fully booked (although booking.com said there were 4 doubles available). Shown a nicer, quieter room at the back of the hotel. Some slight road noise from bumpy man-hole covers but better. Attractive, original, stone features and softer lighting. Annoying, gimmicky, electronic keys that don't work properly or quickly. Rain, shower head missing. The remaining shower head slips and slides. Water temperature in shower difficult to control. Annoying, glass divider between the toilet/bidet area and the rest of the bathroom suggests the plumber put the toilet/bidet where the rain shower was due. Glass wall dangerous when using the facilities at night. Styling of the hotel interiors needs more period stuff and much softer lighting. A tea light in the corridor looks cheap. Expensive scented candles would be better. For the price there needs to be some sense of luxury entirely lacking in the interiors. Garden area was in need of maintenance and weeding. Lack of any garden lighting at times in the evening was a little dangerous. Zero freebies. This was mean, given the hotel price. Biggest annoyance: wifi in the room did not work even after a visit from the Maintenance Man.

    3.8

  • Marco
      Italy
    July 28, 2014

    Almost All

    SPA, little place around swimming pool

    8.3

  • Leila
      United States of America
    July 27, 2014

    Hidden oasis, pool and garden courtyard, service. Valet parking.

    White plastic buckets for used pool towels; a small detail that lowers the standard. Use large rattan baskets or something contemporary.

    8.8

  • Amanda
      Australia
    July 18, 2014

    Set in a former palace the hotel was beautifully appointed. It was a very easy walk to all the sights with plenty of food and shopping nearby. The outdoor terrace and pool area was lovely.

    No tea and coffee in the rooms and very expensive breakfast for what was provided.

    9.6

  • Barbara
      United States of America
    July 16, 2014

    Excellent hotel. Luxurious and beautifully situated. Made coming back from outings like returning to a small oasis. Staff very helpful. Evening of flamenco and tapas extraordinary.

    10

  • Nigel
      Monaco
    July 15, 2014

    Pretty much everything

    Poolside service was slow Dining room could be made a bit more welcoming by dimming the lights and putting table cloths on the tables at night

    9.2

  • Gillian
      France
    July 14, 2014

    Very picturesque building, lovely internal courtyard with trees and greenery.

    Pool area gets crowded and staff were not very proactive at removing left wet towels nor bringing clean dry ones.

    7.5

  • Danny
      United States of America
    July 11, 2014

    This hotel is pricy, but luxury is evident in the details: plush towels, firm bed, great pillows. Staff is accommodating.

    Wifi was spotty at times; pool was very small.

    9.2

  • Leonard
      United States of America
    July 9, 2014

    We loved everything about this property...service, staff, food, SANGRIA!!

    10

  • Ryan
      United States of America
    July 9, 2014

    Very friendly front desk staff. Overall look and feel of hotel is great. Bar staff was very nice.

    WiFi very slow. Suite we were in was large but did not have a door between bedroom and rest of suite. Always ran out of towels at pool, I had to ask twice for them. Breakfast staff was very slow and they kept running out of items.

    7.1

  • Luc
      Belgium
    July 4, 2014

    Excellent service, very helpful staff Very good location Very quiet, perfect to rest Amazing building

    10

  • Nada
      Canada
    June 30, 2014

    beautiful hotel professional staff quite friendly and very helpful rooms are a treat as is everything else in this renovated palace

    10

  • Anas
      Canada
    June 29, 2014

    The garden was magical!

    Wifi a bit slow, but it's ok as it made us spend more time in the beautiful garden :)

    10

  • Christopher
      United Kingdom
    June 28, 2014

    Good quality accommodation excellent food

    Too much church type music it's ok relaxing but I don't need to be put in coma either so some variation

    9.6

  • Susan
      United Kingdom
    June 26, 2014

    Décor/Courtyard/plunge pool/staff

    Day convention held on last day of visit so breakfast venue not as good for guests.

    8.8

  • Maria
      Romania
    June 24, 2014

    The location

    From our room it was no view , only a wall at about 1 m

    7.9

  • Jean-pierre
      France
    June 23, 2014

    Location Design SPA

    9.6

  • Sue
      Australia
    June 23, 2014

    A lovely place to relax, drink and eat. The room and dining room both very enjoyable.

    9.2

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