Hotel Palacio de San Esteban    

The room, breakfast and location were all good

The staff generally were a little bit curt. We ate in the dining room once, and although young lady serving was charming she was the only one serving and the service therefore was very slow.

Very nice hotel, super friendly staff, very close to the city center, big room with big bathroom

Nothing to complain about here!

Lovely hotel in excellent position for visiting the historic centre. Would be happy to stay again.

Good hotel and suitable location close to the city centre.

Nothing to dislike.

Set in a historical building, in a area quieter than the city centre, but just a few minutes walking from the Cathedrals, University and main sights. A great experience.

I liked location I liked breakfast buffet I liked rooms -- design, comfort, space I liked that there was a fitness room -- even if it wasn't very well equipped Most of the staff were nice

One staff member got a little abrupt with us when we explained that we didn't have an official ID card I would have preferred the fitness room to be bigger, and with more equipment (eg. treadmill)

5star service and very good food

the long walk and changing lifts to get to 3rd floor

Great value for money. Had secure parking either for €10 in the hotel grounds which were secure or €15 for the underground car park on site. The hotel is in a fantastic location and very easy to find. Just a very short walk to everything in town. Beds were very comfortable.

I don't know what this obsession for glass doors that don't really fit very well for bathrooms. It's not too bad if you are travelling with your spouse (although I would prefer a proper door still) but if you are travelling with a friend it's not nice at all.

Friendly staff, very clean and spacious rooms. Towels are enormous! :) good proximity to centre of town

Nothing really, it was as great place, we stayed a night extra than we intended

everything

Luxury and charming hotel. Very nice food. Excellent location.

Hotel staff should seems to be more friendly.

Beautiful rooms. Very convenient for the historic centre.

As always - having to pay for wifi in the rooms

Building, location and breakfast

Quiet location yet only minutes from Rua Mayor and major sites. Room design is clean, modern complementing the ancient building. Smells heavenly. Bar/library comfortable.

Staff a bit 'cool'

Very nice, clean and well located in the old part of Salamanca.Staff was very helpful.

A great hotel wonderful location

the location, very convenient to visit Salamanca

the too austere decor of the common areas maybe

Location

The rooms, the location

The fact that there were errors with the invoice, and WIFI did not work

I liked staying in the main building, not the new extension. Comfortable, and clean room with fast free wifi Internet in the heart of Salamanca.

Nothing

Location

Thin walls to rooms Lacked extras.... no complimentary water or tissues . Breakfast average.... hotel doesnt merit 5 star

great location

A five star hotel and no internet in rooms!

The location of the hotel is excellent for sightseeing and shopping. Breakfasts were dilicious. The staff friendly and ready to help.

Location excellent

Lack of atmosphere in the Foyer/bar area.

The room was very peaceful and comfortable.

As the hotel was not busy and many rooms were vacant, I would have preferred a room closer to the reception area. At night I felt quite isolated from the main part of the hotel.