I had my wallet stolen, on a visit to the Castile de Bellver. Apparently, this is common-place at this and other tourist hot-spots. The local police were superb in taking a statement and preparing a crime report, as were the hotel staff in connecting me to banks and credit card firms. All my cards were cancelled within the hour.
No complaints about the hotel, except that, for the English guest, a kettle would be handy!
The location of the hotel was superb, right near to a range of restaurants, bars and the shops. Staff were friendly and positive and always willing to help with queries. The room was well-appointed, with a mini-bar and superb air conditioning. The breakfast was excellent, with a good range of fruits, cold meats, and confectionery. Decor was stylish and amusing. We liked what Palma had to offer and would recommend the amazing Abaco bar for early drinks, the Café Capuccino, and Rialto Living. For modest eats we would recommend the Tucana and the Provenzal, both in the same street as the hotel. Friendly staff and reasonable prices. Free e-mail and WIFI connections.