Parador de Turismo de Ávila  

Excellent accommodation within the city walls all within walking distance of restaurants etc

The unfriendly attitude of the reception staff in particular a young woman who was very haughty. It had snowed quite heavily during the night so we asked if she knew anything about the weather forecast, she retorted "Cold!" - as if we hadn't noticed with 9 inches of snow on the car roof. She is in the wrong job.

We had planned to visit Avila on a previous trip. Unfortunately comments left by previous guests regarding the attitude of the staff put us off. On this trip we decided to test this for ourselves. From the moment we arrived the staff went out of their way to be helpful and pleasant starting with the member of staff who transported our luggage to our room ...... no mean feat as my wife does not travel light! We thoroughly enjoyed our stay in Avila and would happily visit there again.

Very good location just inside the city walls.There was a good buffet breakfast.

On arrival the man on reception was rude, he did not welcome us, or even take his eyes off the computer whilst checking us in! He just barked "passports" at us. He spoke to us in bad English despite the fact that we speak good Spanish. The garage was very difficult to park in and was expensive at 14 euros a night. The room was ok but needed updating - not really good value for money, we have stayed in smarter 3 star hotels with much friendlier staff,

It's location just within the Wall making it easy to locate. Brilliant location within Avila - able to reach all by foot. Although it appeared busy the service was excellent be it in the bar/lounge or restaurant. Our room overlooked the garden and was very quiet. The standard of food in the restaurant both breakfast and dinner was very good and presented beautifully.

The central courtyard/cloister wasn't particularly attractive. A shame really. The surrounding glass windows could have done with a clean. The area could have done with tidying. The main thoroughfare inside proved a little chilly hence we didn't make use of the seating area looking out onto the courtyard. In fact, the lounge/ bar/cafe area was quite draughty as they led off from the reception area. It did happen to be a particularly chilly, windy day!

The comfortable room was a good size and we had a lovely view of the gardens and the town wall. The bathroom was big and we liked that it had 2 sinks. Location was great for sightseeing and going out in the evening. The outdoor bar was really nice to sit in at sundown.

There were a lot of steps/stairs and nobody offered us any help with our heavy suitcases. We managed, but someone elderly or infirm would find this difficult.

The location beside the city walls, the helpful and pleasant staff and value for money .

The Parador restaurants continue to produce elaborate over - priced meals that leave the dining rooms empty. In Spain, every restaurant is obliged to have a set menu del dia at an affordable price for all. Consequently, hotel guests use the local restaurants!

The room was large and comfortable. Great bathroom and TV. The hotel garden was great.

Although set in a very nice historical building, the location was good but not great.

(a) Poor lighting in the bathroom (b) No lift at ground level had to use stairs.

staff very helpful and spoke english front desk and dining room location and parking

bar service hard to find an attendant at times

Reasonable rate, comforting room and nice outdoor bar

Nice hotel in very beautiful old building. Good place to stay when in Avila.

Desk staff were very helpful. The room and bathroom was excellent. The grounds are delightful. The food was of a good standard with plenty of selection.

One or two of the restaurant staff could learn from the reception staff in customer service.

This Parador has a nice style to it and its location is perfect to walk the city and see the sites.

This Parador was not one of my favorites. The room is old style, clean, but has a feeling of being old and musty. Our view was of the street, not the city or fort, that was disappointing. It was not romantic at all and I would probably not stay there again.