The hotel is very nice, well maintained and in a great location, close to the main museums and the city center. The staff is exceptional, always friendly and very helpful, they make you feel at home from the moment you arrive to the one you leave.

Alessandro Švýcarsko

Location was excellent, close to many sightseeing and public transportation. Breakfast is super, has many options. The staff is friendly.

Rafael Saúdská Arábie

Great location and good atmosphere All the staff were friendly and helpful Added security as you needed your room key to go up in the lift

Joanne Gibraltar

The location is exceptional, the building is very mice and the rooms are comfortable. The staff was exceptionally accommodating and pleasant to deal with. In general a perfect place to stay for. long weekend in Madrid!

Jose USA

Excellent room, good breakfast. Moderately professional and helpful staff. Brilliant location, close to both Prado and Thyssen-Bornemisza Museums. For what it is worth I prefer the latter as it is not quite so overwhelming but still has a lot to show.

Jim Irsko

The location of the hotel is excellent. Easy access to museums and short walking distance to the city centre. Breakfast was also very good, with the good selection of food and good coffee. The staff at the reception and in the restaurant were friendly and helpful.

Marija Austrálie

I stayed for 2 nights at the NH Collection Paseo del Prado, in a Junior Suite (37 sm) with Prado View. The room was specious with a comfortable bed. I really liked the NH collection “green tea” toiletries in my bathroom, the set is delicately pleasant (not strongly perfumed). The bathroom was large enough to have a Jacuzzi in it, it would have been a good idea to have bidet spray for clean lifestyle. My Suite had a fabulous view over Neptune Fountain. I totally agree with other guests, that location was fabulous. The only concern I have is, cleaning dust is necessary; SEE dusty phone screen (see photo) & light switches. Staff were great from the bell boy to receptionists to guest relations, staff were friendly and helpful. SEE photos

Ghadeer Kuvajt

The breakfast and the friendliness of the staff members. Great location if you are interested in visiting the museums.

Alejandra USA

The hotel is located in the best location in Madrid, the entire building so beautiful, the staff so friendly and helpful

Olga Francie

Excellent location in the neighborhood of Las Letras, across the street from the Prado Museum and close to plenty of tapas bars. The service was excellent and I was allowed a late checkout at 5pm. Will be back at this location in the future.

Sonja USA