Petit Palace Plaza Málaga    

The Location. The square with shops, cafe's, restaurants, close to the Harbour and car park.

There was nothing we did not like

Hotel is in a heart of the city center, clean, comfortable, modern. Wide range of breakfast options. Staff needs a special remark - very professional! During our stay we met three persons working at reception; they were all so helpful and have a great people approach!

As I was telling Mr. Comas in the reception I think this hotel is very close to perfect, and I will definitely recommend this hotel, it has a very friendly staff, the rooms are spacious and clean and the location is perfect. I'll book here another time for sure

the beds could have been softer, but when I remarked it, they said that I could get an extra matress on top if I wanted, so it's not a real problem.

Location, breakfast, friendly staff

The rooms are a little smaller than I would like

Location is excellent, rooms clean and bright, breakfast to please everyone and staff very helpfull

Location was ideal. We had a view of the Cathedral.

Bed was very, very firm. Phone did not work initially. Staff did not provide information to us (as Americans) regarding electricity and putting key card in slot. This should be automatic to us or any other customers.

Location

We pre booked breakfast for 10 € but it advertised in the lift for 8€ and the final bill showed we paid 10€ each per day

I booked the hotel for a 10 nights stay (family of four). I am very familiar with Malaga so I knew the location was good, and I was looking forward to an exceptional stay since I chose the best room, a ‘quintuple’, from a 4 stars ‘high tech’ hotel, at a cost of nearly 1500 euro. Unfortunately this was not the case. A few days after my booking I was charged 115 euro despite the promise here at booking.com that ‘your card is never charged’. Booking.com support kindly explained that sometimes they do this since it was a long stay (what if I wanted to use a different card, or pay cash?). At check-in, to my surprise they immediately (without asking my permission first) charged my card for another 617 euro! I was given a 3 day WIFI password and went to my room. The hotel tries to save energy (and money) so corridors were very dark. Since the few lights take a while to switch on you basically walk in darkness. Now from the pictures at booking.com it looks like the quintuple ‘5 adults’ room has one bed in an area, and another bed along with two bunk beds in another. The idea was for me to work at night while my family was asleep, without disturbing them. To my surprise the room had only a twin bed and two bunk beds (no safety guard), so three beds. I did not measure it but it was obviously smaller than the promised 32 square meters. So I immediately went down to protest at the desk. To my further surprise the gentleman (despite being very kind and polite) spoke a very basic English (a 4 star hotel in Calle Larios should have multilingual clerks) so communicating was hard. I told him that what I actually got was their ‘family room’ (as per booking.com description) but I was in fact being charged for the quintuple, which was what I booked. He basically told me that rooms like the one I booked do not even exist at the hotel and even if they existed, they were fully booked. If we were five adults they would have thrown another bed in the already cramped room.

Only good points: location, Jacuzzi (but controls were incomprehensible) and breakfast (plenty of food). In my case, since I basically can only get a cup of coffee in the morning, at 10 euro each, I spent 100 euro for ten cups of cafe-con-leche (no complaining here since I knew the outrageous price in advance, just advising to eat as much as you can if you have the bad idea to book a stay at this place).

Location Free Laptop and Wi-fi Clean Beautiful, comfortable and modern

No in-room coffeemaker

The location of the hotel is superb and the reception staff -mainly Dan- were very helpful, knowledgeable, friendly and courteous. We also thought it excellent value for money

Nothing !

The location is perfect. The room and bathroom has a good size, the bed very comfortable and it is very clean. The fact that the hotel provide you a laptop can be very helpful.

Nothing

Excellent location Very clean Definitely come back

None

very central location, quiet, spacious room, friendly staff

slow elevator

Location was good, close to main square and shopping

Room really small and dark. Markets itself as a high tech hotel and internet in room really slow. No Wifi signal in room and mobile signal non existant in room. Corridors all black with lights that turn on when walk down but half the time did not come on quick enough so walking down in dark. Room small and really hot, even with air conditioning off, would not like to stay here in summer when really hot.

location

Excellent,breakfast,outstanding location, friendly efficient staff, very clean, well priced.

Beds were extremely hard, no lock on bathroom door, would have liked a small table and chairs to sit at. Would have been nice to have a clock in the room. Many more pros than cons.

Nice and central. Large room with good bathroom

Very outdated decor. Room looked straight onto another bulding - with scaffolding. Very dark.

The location was perfect

Rooms have no view

Great location in the center of town Friendly staff Funky design

The room was too hot Bath room did not have a floor drain - not ideal for a family room where children will inevitably splash out water on the floor

Location Free WI fii

Beds. To hard and noisy

Nearly everything

Shame that such a lovely old building has been ruined by it's current state of garish decor.

This is an excellent hotel - the whole experience was top class. So close to all amenities. Will definitely go again.

Location fantastic and the service excellent. I needed a cab to the airport and the driver came into the hotel to help me. I have a fractured shoulder and was having a difficult time getting around and the staff was excellent. Will return again, this time to wander the streets and shop!! Pet friendly which is the key for me.

No direct parking.

Location. In room facilities. Shower. Lap top.

Energy lighting- when at breakfast near to the lifts - a little like a disco with lights going on and off. Machine coffee was POOR

Modern hotel, excellent location, minutes from everything. Postcard view of the cathedral from my room.

EUR 70/night is expensive for Spain. 50-60 is more appropriate. And for sightseeing, Malaga's not worth more than 6 hours. Only the cathedral and the hike up the castle, that's it. Nothing compared to Granada/Cordoba/Seville.