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Newest reviews for Petit Palace Santa Barbara

  • Anonymous
      Germany
    September 15, 2014

    Everything matches the needs of the guest. I was enjoying my stay.

    Minor remark: for business guests an earlier breakfast could be nice, i.e. 7am instead of 7:30. Time was too short to explore all the variety provided...

    10

  • Anonymous
      United Kingdom
    August 31, 2014

    Location, decor, size of room and bed.

    The outside patio area could have been managed better. Bar did not open until 7.30. The area was very hot. perhaps a fountain could be installed which would enhance the decor but also provide a cooling atmosphere.

    7.9

  • Sherri-lee
      Spain
    August 23, 2014

    This is an amazing hotel with amazing staff. You get free bikes which is great as there are not many hire places around.

    10

  • Dessislava
      Bulgaria
    August 21, 2014

    Very comfortable stay Smiley, friendly and collaborative staff

    10

  • Albena
      Bulgaria
    August 18, 2014

    location is central, right next to metro station on a lively square with a lot of bars and restaurants (it was not noisy in the room); interesting design and room decorations

    room cleaning needs some improvement

    9.2

  • Thomas
      United Kingdom
    August 15, 2014

    Everything

    Nothing

    10

  • Shweta
      United Arab Emirates
    August 10, 2014

    Everything about this hotel was lovely. The rooms were clean and cosy and it is located very close to the shopping district.

    The process of checking in was very slow. We had been travelling for a few hours and had to wait almost half an hour to get to our room. They could hire more efficient staff. Apart from that no complaints :)

    9.6

  • Fareeha
      Switzerland
    August 10, 2014

    Every thing

    Not having free internet

    10

  • Margaret
      Australia
    August 9, 2014

    - staff courtesy and efficiency - location - easy access to public transport - easy access to eating places - cleanliness - layout and design of bedrooms

    10

  • Janette
      Australia
    August 5, 2014

    Our room was more spacious and luxurious than we expected. The bathroom was huge with a very large shower and a choice of jets! The WiFi was great and we even had a laptop in our room! I must mention the staff - they were very helpful and went out of their way to oblige. Breakfast buffet was good although a negative was that the hot food was only warm no matter what time we went to eat. Although the location was not in the centre of the city it was very close to the metro and bus network and most attractions were within easy walking distance for the moderately fit. There was a good choice of bars, restaurants and shops close by.

    The fridge in the room was not ventilated and the door to the cupboard it was built into needed to be left open or it was not effective. It was disappointing that tea/coffee making facilities were not provided in our room.

    9.2

  • Siqi
      United Kingdom
    July 29, 2014

    really nice,would definitely recommend

    10

  • Taunette
      South Africa
    July 21, 2014

    Friendly staff - always with a smile and happy to assist

    cleanliness - bathrooms were not cleaned daily

    8.3

  • Julie
      Australia
    July 18, 2014

    Location

    Staff not friendly or attentive to guests needs, very uncomfortable beds, poor value for money.

    5

  • Anonymous
      Germany
    July 7, 2014

    Family room for 4 - spacious and comfortable. Some family rooms are equipped with bunk beds, which seemed a little dangerous. The hotel kindly arranged for a different room with ground-level beds. Quiet courtyard for drinks and snacks.

    8.3

  • Justin
      Australia
    July 6, 2014

    Clean, functional and good wifi in this perfectly located hotel.

    Courtyard can be noisy.

    6.7

  • Anonymous
      Taiwan
    July 4, 2014

    Location is good, very convenient.

    Very noisy at night. Lots of restaurants and pubs around. There were drinkers making noise every nights.

    7.5

  • John
      United States of America
    July 2, 2014

    Excellent hotel. The room was spacious, airy, modern (it even included a laptop). Perfectly clean. The bed was comfortable, and we got a great night’s sleep—no noise at all. (We took others’ advice and asked for a room on the top floor over the courtyard; not a sound all night, or in the late afternoon when we took a siesta.) The front desk staff was exceptionally kind and helpful. They gave us highly useful advice about the neighborhood, checked on whether the restaurant we had in mind was open on Sunday, and answered all our other questions with enormous patience. They even offered to print out our boarding passes for us. The metro is steps away, and the trip to the airport was a painless 30 minutes. Breakfast is expensive (10€ per person) but worth it—an enormous, high-quality buffet. We made breakfast AND lunch out of it. I recommend the hotel very highly, and wouldn’t think of staying elsewhere if I return to Madrid.

    No complaints--it was a great experience.

    10

  • Anonymous
      Italy
    July 1, 2014

    It was a really modern hotel, clean and nice staff. Good location as well. Very nice design

    8.3

  • Erik
      United States of America
    June 30, 2014

    location, helpful staff

    a bit of street noise; not very private to have your curtains open

    9.6

  • Arshad
      Pakistan
    June 25, 2014

    The location

    No breakfast in the daily rent

    8.3

  • James
      United Kingdom
    June 24, 2014

    Great room. Perfect location.

    No pool.

    8.8

  • Otto
      Spain
    June 24, 2014

    very nice hotel, perfet location

    not the fault of the hotel, but due to the location it was very loud from the street

    9.6

  • Robert
      United Kingdom
    June 24, 2014

    Friendly staff, quick check in and a great room. All for a very good price

    10

  • Rayan
      Saudi Arabia
    June 21, 2014

    The location and the free bikes

    They don't have anybody to carry our luggage the respshin guy helped me only

    6.7

  • Mariano
      Spain
    June 10, 2014

    Perfect location. Good family rooms.

    Poor breakfast buffet

    10

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