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Alcalá, 23 (esquina Virgen de los Peligros,2), Madrid Center, 28013 Madrid – Show map
Excellent location – rated 9.4/10! (score from 789 reviews)
Rated by guests after their stay at Petit Palace Alcala Torre.
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789 verified reviews
We speak your language
Petit Palace Alcala Torre's staff speaks: French, Spanish, English
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Bikes Available (free)
Food & Drink
Free! WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges apply.
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Air Conditioning, Designated Smoking Area
French, Spanish, English
From 2:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge in a crib.
Free! One child under 2 years stays free of charge when using existing beds.
One child under 12 years is charged EUR 35 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Free! Pets are allowed. No extra charges.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Petit Palace Alcala Torre accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 789 reviews
Value for money
Show reviews from:
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Within 500 ft of Tirso de Molina Metro Station, Eurostars Plaza Mayor is in a central location, a 5-minute walk from Plaza Mayor.
Score from 1357 reviews Excellent
Location and friendly staff
Not very good facilities and uncomfortable matresses
Location excellent, we walked everywhere but a metro station just on the corner outside, staff very friendly, beds comfy and surprisingly quiet even though on a main road. Views from tall tower amazing.
Breakfast wasn't fantastic but plentiful. Decor was a bit tired but room was clean. Could do with a comfy lounge area and a bar.
good location with car, near to metro and shopping area
a bit difficult for big group and many luggages
Hate the frosted glass divider for the bathroom, it lit up the whole room whenever anyone used it in the night. The bed and pillows were uncomfortable.
Elevator is really small
Everything is baaaad
The staff were all very nice and very helpful. Level of English was good. Location was near perfect.
The only negative to me is the hotel lacks character or pizazz. But that isn't always important
Location Interiors Staff
No tea making facilities in room Room colors are dull
Location is perfect.
Old hotel. Room had grey wallpaper, towel had a hole in it. On the whole a pretty depressing place.
The staff were really helpful and friendly. Room wasn't big, but fit all 4 of us fine. Windows were double glazed hence we were not disturbed but street noises.
ebola free hotel....situated near parking-garage Valencia....downtown...very quiet....i missed my flight becouse it was too quiet....modern furniture....nice historicsl building with charme
interner connection sucks...can not attach large files over 5mb
Location and price. Large room with wifi.
Location and staff
Our room had a serious water penetration problem and smelt damp all the timel unless the air con was full on it stunk! Obvious water damage to one full wall. Not to standard of Petit palace Seville! We coughed the whole time in the room! Not good!
The location was excellent, close to main attractions. The free wi-fi.
The a/c was not working properly. We had to complain several times before it was fixed. Not the cleanest room.
Beds were hard.
Perfect for our stay
A/c had a timer and did not work properly
Location, location, location!
Staff in front desk
Location was good, near Sevilla metro station. Walking distance to puerta del sol and plaza mayor. Staff was excellent.
Wi-fi was unreliable. If you need wi-fi during your stay, I don't recommend this hotel. Also, lightning at work desk does not work...But if you're okay without wi-fi, then this hotel is recommended.
Nice room, Quite, clean, goor location. The arranged a bigger room en baby bed very quick.
The elevated broke down I was in it white my baby. It was broken al the time. Stairs every where and nobody helps you to get down wit the baby and the baby car. The normal elevators ar to smal for the baby car. There is a second elevator but is is dirty, the put building material in it. Old rotting breakfast on the floor. The don't read e-mail. So they didn't know we wanted to stay longer. The didn't read on the confirmation that we had a baby whit us.
very nice toilets but shower not working properly tiny rooms , too small for 1 person with 2 bags very noisy
Very good location, and friendly staff. Comfortable rooms and ok breakfast.
Time to organize a modern WIFI system !
the smallest room I've been to. Bad internet
- Location, Location - Corner rooms are spacious - large showers - free coffee and water in the lobby
- dark rooms and corridors - not maintained to the best standards - sketchy wifi (if at all in many places) - some of the rooms are very small (we looked at several)
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