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Arenal, 16, Madrid City Center, 28013 Madrid, Spain – Show map
Excellent location – rated 9.5/10! (score from 710 reviews)
Rated by guests after their stay at Petit Palace Arenal Sol.
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They speak your language!
Petit Palace Arenal Sol's staff speaks: Spanish, English
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Bicycle Rental, Bikes Available (free)
WiFi is available in all areas and is free of charge.
No parking available.
Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Air Conditioning, Designated Smoking Area
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years is charged EUR 35 per night in an extra bed.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. No extra charges.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 710 reviews
Value for money
Show reviews from:
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Excellent location Value for money
-Location (Only less then 1 min. walk from city center!! ) -Room is stylish and clean. - Staffs are OK. Average Spanish service.
- Room size is small -No privacy for the toilet. You can see your companion sitting on the toilet from the bed. -Slow elevator
There is no lounge area. The bathroom door is glass and is not designed to have a lock, therefore there is limited privacy in the bathroom
Location, very central, great for sightseeing and also the tube line to get further afield. Good breakfast , cheap rooms
Lift only takes 3 people and its needed if you are on the high floors like we were. Wifi there but seemed hit and miss. The bathroom in the room we were in 601 had a great shower, but the lay out of ithe bathroom in conjunction with the bedroom made it impersonal. In that room glad we were only there 1 night otherwise we would have asked to move.
The room was nice, excellent location. . Staff is very friendly. . Wifi was good.
The washroom did have a distinct smell to it maybe faulty pipes.. but other that no complaints. .
Fantastic location, staff were helpfull when needed.
Location Convenience of hotel Look of rooms & I loved my balcony overlooking the pedestrian mall No noise during the week despite hotel room being on the first floor and opposite a busy nightclub.
Door on shower was impossible to shut so water inevitable on bathroom floor Wifi was borderline - I was told it was good in all rooms when I checked in. Signal was very variable, usually weak, & wifi often dropped out. Otherwise great place to stay
The location is excellent, centre of Madrid. Very nice staff. Room comfortable, every day cleaning.
Very big noise at night in room with street view.
Most of the employees were friendly and the location was great.
The first room we were assigned had mold and the shower door fell off of the rails once it was opened. The second room we got had tape holding together cracks in the shower door. There was also tape used to keep the window covering on the window. The body jets in the shower caused water to leak out of the shower making a large puddle in the bathroom. We complained about the leak and got extra towels to mop up the leak. The wall paper was peeling, the mattress was thin, hard and uncomfortable. The man who checked us in was unfriendly and rushed us through the process. WiFi was really slow in our room.
Clean, comfortable bed. Good air con. Very quiet.
No privacy in the ensuite, large glass swing doors. Very little natural light.
Great central location on pedestrian street, very near metro.
Pets friendly!!! Smell of cat in bathroom.
I had a few requests and staff were very helpful. Cheap and good value
Excellent location, excellent service and staff, very clean and comfortable rooms
No complaints at all, but if I have to mention something, this could be the (rather) Limited coverage of WiFi!
Central location, nice staff. Very good breakfast.
Make sure you get a room at the back of the building. The road is very lively all through the night.
Great location Quiet room Good Aircon
Very small room
Wi fi .. Very poor internet connection
Highly recommend this hotel to all...it is in very center of Madrid,rooms are perfect and spotlessly clean..staff is super helpful and breakfast insanely good..go there and you wont regret it!!!
The beds were firm and the hotel was in a great location.
The rooms are worn. Bathrooms need to be renovated as the showers contain mildew.
the room demonstration in the booking.com site doesn't match with the real room. Rooms are so dark and they do have little windows facing the apartment courtyard.
The location is perfect. The room was spotless and modern - superb! Great view onto the pedestrian shopping area. Air con was perfect. Begs were great. Lift was great as were staff. Parking is 2 mins away at a cost of 31 euros per 24 hours.
The hotel is opposite what looks like a theater. It is a nigh club. The clubbers got kicked out at 4am and all stayed in the pedestrian area until approx 6am shouting and clapping. Whilst the room is double glazed, you can here the noise clearly.
Quality for money
Very noise room, and no 100% light protect
Check in was very easy, the room was comfortable, with powerful air conditioning. Good breakfast very european.