Petit Palace Ducal Chueca    

the location is superb, just a few steps next to metro station. Room is big, clean and tidy.

Staff are not pretty helpful. There has no air conditioning during my stay in May.

Location was perfect. The price of the room.

Beds too hard. Small rooms. Entrance of hotel. Not very clean.

Best location at La Chueca barriio

Is a lintel perfect hotel , ver y colean and modern in the perfect spot of Madrid,s La Chueca disrtict

The location was excellent for all tourist attractions and shopping. Breakfast was good with a choice of hot & cold selections, fruit, meat and cheeses. The breakfast room was very draughty and cold. We did ask for extra pillows which we did eventually get after asking twice. Staff were friendly and on the whole helpful

Would have liked tea & coffee in the room

Clean, fairly basic rooms, close to Metro and to the lively Chueca area. Access was reassuringly secure.

The high-tech shower was a bit of a challenge!

location

noise

Location

Wifi not working during my stay Computer in Room had keyboard where the keys stuck The Computer I used in reception had pieces missing from keyboard Really silly, better if they just said they do not provide at all

Location, staff

U seem to have a problem with the wifi. Bothe in Madrid and Barca. It's in consistent and unreliable. Breakfast was realy not appetizing in Madrid. It would be nice to have a scale to check on the lugged before going to the air port

The best thing about this hotel was the location.

Hate the room, it was small, dark and could not actually use the toilet as it was not enough space to seat down,they put me in a back room with window view to the lift.. I asked to change but the answer was no and I was using the toilet in the basement. Went to madrid for a quick break due to depression and the room just made it worse, I was so happy to be back home to a bright spacious room and a toilet I can use comfortably..

The hotel was in a great location off one if the main streets in Madrid city centre. Rooms were really clean and ideal for a little city break for my fiancé and I. Places were in walking distance . Great value for money we would definitely recommend it.

No bar in hotel

- The maids and people at the reception were really nice and helpful. - The room was big. - The whole bathroom complex (hydromassage)

- Our room had a bad wifi reception. Forced in a way not to use our phones all the time which was also a +.

The stuff from the hotel was totally open to help in every moment and showing a good face of it. I had a room where didn´t work the heat pump and they offer to move to another hotel(clipper) or I could take a discount and a free breakfast and stay in my room, adding that they brought a pair of blankets. Quite pleased by the hotel stuff. Location just ideal for tourists, gay or straight.

Bathrooms look tired, they need a little bit of a renovation. Design is nice but not really clever in distribution, as some of the rooms has tight spaces.

Location.Family room for 5.

Noise of street at night.Maybe double glazing on windows would help.

nice place good time .

i am a return guest, several times there and always good. I like the modern, clean straightforward sytling and the location is great too. The free wifi is great too.

It was clean ,nice staff they speak English and helpful, room quit,breakfast was nice and location wonderful in the center of city,the bus and metro station very close also city tour bus station for Gran via 32 only 3 min walking. stations,shops,restaurant,coffee and bar every where u can walk 5 min to plaza del sol and 10 min to plaza spain and there is teathre also.

Staff helpful, breakfast buffet good value. Close to metro station. Central location.

Very very noisy at night, noise not from hotel but from street. Had to buy ear plugs to be able to sleep. Family rooms at front of hotel directly above very busy street. Noise continues during whole night.

We liked the location as it was close to restaurants, metro and shopping. It was easy to access other parts of Madrid from this location.

We found that on the first day the breakfast food that was to be hot was cold and there were empty trays where there should have been food. When we did point out to the only staff member there, she was too busy to deal with our concerns as she seemed only worried about marking on her list the guest as they arrived for breakfast. There was no staff assigned that we could see to clear off tables and refill the food bins. We took our concerns to the front desk and after a long discussion we were told that our hotel bill would reflect the fact the breakfast was less than satisfactory. We are not sure that this was in fact done as when I asked a check out time I was told that breakfast was part of the room charge. I would like to know if in fact we were refunded the 24 Euros for two breakfasts. To be fair breakfast was fixed the following day as there were more staff and the food bins were filled and hot and we were asked if we were satisfied.

It's all about the location - not more than 10 min walking to any of attractions in the center. There are plenty of bars and restaurants right outside the doorstep. Nice old-fashioned elevator, quite large bathrooms.

Depressing lobby, "high-tech hotel" sign in the room looks more like an irony.

Great location! Very helpful staff. We had a huge balcony!

Some rooms are too small

It is well located,crisp well designed rooms and excellent value for money.

The air con could be a bit better.

great location great value of money friendly staff in the middle of the city, you can do it all by walk all you need to spend few days in madrid!

Brilliant location!

İ dont understand the hi-tech. The computer in the room did not work the computer in the lobby did not work and it was almost impossible to log into your wifi system! Your hotel is actually very low tech! No signs for breakfast location Long wait someimes to get the front door opened - you need a hi-tech door opener!

The location and the breakfast is great

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