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Arenal, 4, Madrid City Center, 28013 Madrid, Spain – Show map
Excellent location – rated 9.5/10! (score from 580 reviews)
Rated by guests after their stay at Petit Palace Puerta del Sol.
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1009 properties in Madrid
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582 verified reviews
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Petit Palace Puerta del Sol's staff speaks: Spanish, English
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Bicycle Rental, Bikes Available (free)
Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges apply.
Vending Machine (drinks), Vending Machine (snacks), Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years is charged EUR 35 per person per night in an extra bed.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 580 reviews
Value for money
Show reviews from:
The Senator Gran Vía 21 Hotel is set next to Gran Vía Metro Station, in the center of Madrid. It provides a 24-hour front desk and stylish accommodations with free Wi-Fi access.
Score from 1435 reviews Very good
This hotel is centrally located beside Madrid’s Puerta del Sol Square. Plaza Mayor is 165 yards away. All air-conditioned rooms have satellite TV and free Wi-Fi .
Score from 927 reviews Very good
This hotel is in Madrid's Puerta del Sol district, just a 2-minute walk from Sol Metro Station. It has rooms with flat-screen TVs, hydro-massage showers and free Wi-Fi.
Score from 703 reviews Very good
Hotel Rex is set on Madrid’s Gran Via, between Plaza de España and Plaza de Callao Squares. This hotel features a 24-hour front desk, and rooms with free Wi-Fi and satellite TV.
Score from 4293 reviews Good
The bath tub was very durty it has mold around the corner that i could take out with napking. The did not have air conditioning in january so i have to sleep with the window open and you could hear loud nose from the street an plaza del sol. I would not recomend this hotel to anyone.
The staff were so friendly, and extremely helpful.Hotel is very pet friendly!
Our next room had a very annoying person sound...
Excellent location - we went around Madrid walking most of the time. This one positive makes up for most negatives. Decent room size. it is so easy to see the city from this place. Metro is 3 minutes walk. Taxis are availalbe.
The ac blower just blows some air - and the room becomes stuffy with 4 people. The toilet door is poorly designed. No privacy at all with the glass door which cannot be locked and has a see through window. The suction vent in the toliet is poor and with little ventillation, it makes it further difficult.
Room is very nice! Location is good. The staff is very friendly.
Wifi is very light in the room :(
The location was really central, approx 30m from Vodafone Sol metro station. Numerous restaurants and patisseries around the hotel, had a balcony overlooking the streets. Wifi was unlimited and fast, room service was excellent. Very spacious and new apartment. Highly recommend the breakfast option, all you can eat for 7 Euro was the best way to start the day.
There was a window in the middle of the door to the bathroom which made the females in our group uncomfortable - easily covered with a towel.
Location was great very central and close to everything such as the shops,bars and subway.
The beds were uncomfortable. The place felt old in and need of a good renovation.
Location is perfect and staff is very helpful. Rooms are comfortable...
Breakfast is poor and breakfast area is bad decorated. No need to have it at hotel, lots of nice cafes around.
very good location! on Puerte Del Sol! small hotel, but very helpful staff!
Location in dead center Madrid - most tourist hot spots are in walking distance. Great value for money.
Beds were rather hard. Wifi connection could be faster.
Location was excellent, in the centre of the action Free bike rentals Very friendly staff.
For a "high tech" hotel, the IT was inadequate. Wifi signal in the room was poor. The common computers in the lobby ran on Windows XP. Sending a boarding pass to be printed was complicated or impossible.
Near point of interest such as Museo del Prado, Plaza Mayor, Puerta de Alcala, etc
Balcony has a view to a plain wall. They need to removed mold from shower
Great location. close to main attraction area, shopping & places to eat.
the sitting are in the lobby didn't look attractive.
The hotel is perfectly situated in the center of Madrid. Despite being there there was very little noise in the room. Spacious room and bathroom, with a pleasant shower with massage. 1 minute walk from metro puerta del sol and ceracanias. 100 metresf from casa labara and mercado de san miguel, two muts for Madrid.
front desk clean rooms location
breakfest is average
location, location, location
the staff didn't gave us the wifi key when we arrive and it was quite late. and the instructions for the tv wasn't explained.
Location is perfect. Front desk staff was very helpful.
Comfortable bed, good black out curtains. I didn't know what time it was and kept sleeping in, which was ok as I was on holiday and was not in a rush. Room cleaned quickly every day
Noisy. Hear noise outside in street. Could also hear noise in corridor and adjoining rooms
Room were very clean . Staff were very friendly and nice .
The air condition was not very effective.
The location is excellent and access to the sightseeing bus is very easy. Close to a number of key locations.
Our stay was everything we wanted.
Room, breakfast, staff, location and location vs price very attractive
Nothing to complain
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