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Atocha, 2, Madrid City Center, 28012 Madrid, Spain – Show map
Excellent location – rated 9.5/10! (score from 496 reviews)
Rated by guests after their stay at Hotel Plaza Mayor.
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1013 properties in Madrid
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496 verified reviews
They speak your language!
Hotel Plaza Mayor's staff speaks: Spanish
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WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges apply.
24-Hour Front Desk, Tour Desk, Baggage Storage, Fax/Photocopying
Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 1:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One child under 2 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Based on 496 reviews
Value for money
Show reviews from:
Francisco I is located 265 yards from Madrid’s Plaza Mayor and Puerta del Sol. It offers a 24-hour front desk and simple rooms with a private bathroom, TV and free Wi-Fi.
Score from 2682 reviews Wonderful
Located 320 yards from Madrid’s Puerta del Sol and Plaza Mayor Square, Hotel Cortezo has a rooftop terrace overlooking the city. This chic hotel has a 24-hour front desk and free Wi-Fi.
Score from 2412 reviews Very good
Hotel Rex is set on Madrid’s Gran Via, between Plaza de España and Plaza de Callao Squares. This hotel features a 24-hour front desk, and rooms with free Wi-Fi and satellite TV.
Score from 4309 reviews Good
The Casón del Tormes is in a tranquil area in the heart of Madrid, between Plaza de España and the Royal Palace. Its spacious rooms let in plenty of natural light.
Score from 1697 reviews Excellent
The staffs here are horrible of all both guys and ladies. I shouldn't have come back here. The only good part is the location.
The only thing I like about this place is the location and high speed WIFI.
I accidentally had to stay here twice in 2 weeks. And I shouldn't have done that. The only thing I like about this place is the location and high speed WIFI. The staffs are confusing, unfriendly and made my payment complicated. The room is ok but small with basic facilities. The corredor is really dark.
It was close to Plaza Mayor, which should have been a great visit, but instead ended up super crowded, with lots of homeless people. My 9 year old was nervous, especially when we walked past a man urinating on a wall in front of everyone. Plaza Mayor wasn't really a family place, but the hotel is super close.
The bed was super uncomfortable, the worst one I slept on in five hotels in Spain. Parking was a nightmare, and unlike some other hotels we stayed at in Spain, the hotel didn't offer any parking tips. Worst was the fact that the wi-fi didn't work. (The desk clerk said, "It doesn't really work with iphones." as if this was no big deal. We wouldn't stay here again.
Close to good spots in town
Cold Very small rooms n toilette
Friendliness of staff
Excellent location, few minutes to train station. Friendly staff. If you don't mind a really small room with tiny bathroom, go for it.
Even for solo traveller, the size of the room is too small. Especially the shower, you basically can't even move without hitting something. Also, couple of stairs before the lift to rooms. Just be aware if you are having big bags.
The staff spoke English and was very helpful. Location is just outside Plaza Major where there is a tourist office. Easy walking to the Place, the Prado, the train station, and plaza de Sol with all of its shopping.
Single room is a twin bed.
-Great Location, Only less than 3-min walk from the city center. -Room was very small but OK. Air conditioner worked very well. -Cheap laundry service. -Some front desk staffs were nice and helpful.
-It took forever to get a hot water from the shower. -Elevator was very slow. -Some front desk staffs were cold, rude, and unfriendly.
Excellent WiFi,good location close to City Center,tube station Vod.Sol is 300 meters away,45 minutes to Airport with underground-I just recommend this hotel
Calm and quiet. Clean. Staff are nice. Beds were OK. Location is perfect; right in the center and near Vodafone Sol Metro station. Overall nice experience. I would recommend it to my friends and anyone traveling to Madrid.
The hot water in the shower can be dodgy. I was taking a shower with hot water and suddenly the water got ice cold for a minute or so and then back to normal. This happend to me couple of times. So that was kinda unpleasant. Apart from that everything was good.
location and view out to the plaza
my side of teh bed had the 'seating dip' where you feel the you can roll out of the bed. some of the staf were grumpy but one staff member was very helpful with our train tickets
The Hotel was a perfect location to shop around and to travel, staff was ok and helfull.
No noise, great location
Very intermittent wifi, but since it wasn't working the receptionist let us book Prado tickets on her computer for free.
It was 20 steps away from Plaza Mayor, 10 min. walk to Puerta del Sol. Just two doors away from the Virgin of Atocha Church, which is visited by many people all year round, it is a beautiful church to visit. I did not know this when I booked, in fact the tall tower next to the hotel is the church tower. A good choice for someone who doesnt expect a fancy elegant hotel, but clean.
great location right in the middle of the city between all the major sites. The room was reasonable, shower worked fine. I liked that they put up warnings about water usage given how dry Madrid is.
Beds were not very comfortable. Mattresses are due for replacement. Breakfast did not look worth the money.
Location fantastic. Although hotel was very basic and more like a hostel. Very clean with plenty of hot water and staff had excellent English and were very helpful. We arrived early morning and were able to leave our luggage securely with them and could check in at 12.30. Wifi free and fast.
Hotel had small cafe/dining/bar facilities. It closed and finished business every day at 4pm.
Location Staff Good shower
Ideal base for exploring Madrid, 25 minutes by metro from airport, 2 minute walk from Sol metro station and right on the doorstep of an excellent choice of bars and tapas restaurants. Staff were really friendly and helpful and made us feel really welcome.
Excellent location, place is clean, good wifi connection, a bit noisy at night.
Location was great. We had a corner unit overlooking the square. Was perfect to open windows and relax after a long tdY of site seeing.
Hotel is showing its age, torn drapes and outdated bedding. Bed was ok as far as comfort. With these changes, it would be a great value.
Hot and stuffy rooms Loud construction in the hotel during our stay Staff and location were excellent
Hot stuffy cramped rooms Loud construction in hotel
MOSTLY FRIENDLY STAFF
ONE UNFRIENDLY STAFF MEMBER
Excellent location, easy to walk everywhere and everything is nearby. Nice, helpful staff. Good, adequate breakfast (additional cost). Wi-Fi worked well in the room. Good value for money.
A tiny room with a very small window (next time should perhaps try a larger attic room). Why is that in double beds you need to share the pillow and duvet with your partner? It would be so much more comfortable to have your own pillow and duvet.
The location and the breakfast was good.
The tiny room. I'm used to smallish rooms but the one we had was minute!!
Clean and comfortable. Friendly and helpful staff. Within walking distance of city sights. Close to a range of eateries. A pleasant stay.
Not on main road but early morning traffic noise (shop deliveries) was annoying at times.
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