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Atocha, 2, Madrid City Center, 28012 Madrid, Spain – Show map
Excellent location – rated 9.6/10! (score from 417 reviews)
Rated by guests after their stay at Hotel Plaza Mayor.
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971 properties in Madrid
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417 verified reviews
They speak your language
Hotel Plaza Mayor's staff speaks: Spanish
Booking is safe
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WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges apply.
24-Hour Front Desk, Tour Desk, Baggage Storage, Fax/Photocopying
Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 1:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One child under 2 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 417 reviews
Value for money
Show reviews from:
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Score from 814 reviews Very good
This hotel is in Madrid's Puerta del Sol district, just a 2-minute walk from Sol Metro Station. It has rooms with flat-screen TVs, hydro-massage showers and free Wi-Fi.
Score from 708 reviews Very good
Located 320 yards from Madrid’s Puerta del Sol and Plaza Mayor Square, Hotel Cortezo has a rooftop terrace overlooking the city. This chic hotel has a 24-hour front desk and free Wi-Fi.
Score from 2220 reviews Very good
Just 325 ft from Madrid’s Atocha Station and the Reina Sofia Museum, the Hotel Mediodia has a 24-hour front desk. Each air-conditioned room includes a TV and free Wi-Fi.
Score from 1873 reviews Very good
Excellent location, place is clean, good wifi connection, a bit noisy at night.
Location was great. We had a corner unit overlooking the square. Was perfect to open windows and relax after a long tdY of site seeing.
Hotel is showing its age, torn drapes and outdated bedding. Bed was ok as far as comfort. With these changes, it would be a great value.
Hot and stuffy rooms Loud construction in the hotel during our stay Staff and location were excellent
Hot stuffy cramped rooms Loud construction in hotel
MOSTLY FRIENDLY STAFF
ONE UNFRIENDLY STAFF MEMBER
Excellent location, easy to walk everywhere and everything is nearby. Nice, helpful staff. Good, adequate breakfast (additional cost). Wi-Fi worked well in the room. Good value for money.
A tiny room with a very small window (next time should perhaps try a larger attic room). Why is that in double beds you need to share the pillow and duvet with your partner? It would be so much more comfortable to have your own pillow and duvet.
The location and the breakfast was good.
The tiny room. I'm used to smallish rooms but the one we had was minute!!
Clean and comfortable. Friendly and helpful staff. Within walking distance of city sights. Close to a range of eateries. A pleasant stay.
Not on main road but early morning traffic noise (shop deliveries) was annoying at times.
Great location, comfortable, cozy.
Amazing location. easy to find from plaza del sol.
Easy walk from the Metro. Plenty of shops & place to eat nearby plus great plazas to explore! Very safe area.
Would be nice if they were a little more helpful with tourist information.
the friendly, intimate atmosphere
Location Helpful staff
Eastern European front desk employee was a bit rude and tried to force us to upgrade the room because we had a baby (5months), to fit their baby crib (we had our own). Her manager said no problem after. Very small rooms and rather old.
No hot water pot and drinking cups in the room
Location Value cleanliness comfort
Problems with hot water in wash basin
Good location, clean, lift
Beds could be softer
Good location after know the place, room is ok and clean, staff helpful and speak english.
The direction to hotel not clear enough due to not many can speak english.
Location to Plaza Mayor was excellent. The staff was very helpful in providing directions to sightseeing, as well as arranging taxi to the airport (we had 4 people with lots of luggage). Breakfast buffet was small, but good food and good value. Room prices were a good value.
Our air conditioner did not work (but we did not inform the staff). We used the windows which offered plenty of ventilation. We were on the first floor street side-so the road noise was a little high at times. With the air conditioner on, i am sure this would not be an issue.
Centrally located, small hotel with very easy access to public transportation! Top floor was quiet with a nice view of the square.
Good place, affordable...nice staff. Try it!
Loved the location of the hotel right in the city centre. Room small but clean just what we wanted. Would recommend to anyone!
Convenient location, efficient, friendly staff
Lovely staff that were all gracious and helpful. Location was great.
Room was pretty small but fine for one person.
Great location and friendly Staff. People make the difference at this hotel and make up for amenities.
Room has no fridge, wifi was a challenge
I like to stay in this kind of small hotel most of the time in Europe, and occasionally splurge on a more luxurious place. This is a very good base for seeing Madrid, reasonably priced in an expensive city, and about as quiet as you can get in the downtown location. Staff are friendly and helpful. There is no real lobby, though a little bar downstairs gives you a place to sit if you get tired of your room.
Two women travelling together have trouble finding space to open their suitcases in these small hotels, but I'm willing to live with that.
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