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Atocha, 2, Madrid City Center, 28012 Madrid, Spain – Show map
Excellent location – rated 9.5/10! (score from 469 reviews)
Rated by guests after their stay at Hotel Plaza Mayor.
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470 verified reviews
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Hotel Plaza Mayor's staff speaks: Spanish
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WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges apply.
24-Hour Front Desk, Tour Desk, Baggage Storage, Fax/Photocopying
Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 1:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One child under 2 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Based on 469 reviews
Value for money
Show reviews from:
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Score from 655 reviews Good
Located 320 yards from Madrid’s Puerta del Sol and Plaza Mayor Square, Hotel Cortezo has a rooftop terrace overlooking the city. This chic hotel has a 24-hour front desk and free Wi-Fi.
Score from 2327 reviews Very good
In Chamartin Train and Metro Station, in Madrid’s financial district, Hotel Chamartin features air-conditioned rooms with a buffet breakfast service and free Wi-Fi.
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Located just of Madrid’s Gran Vía, the stylish Hostal Gala is a 5-minute walk from Puerta del Sol. It offers a 24-hour front desk and rooms with cutting-edge design and free Wi-Fi.
Score from 802 reviews Excellent
The staff spoke English and was very helpful. Location is just outside Plaza Major where there is a tourist office. Easy walking to the Place, the Prado, the train station, and plaza de Sol with all of its shopping.
Single room is a twin bed.
-Great Location, Only less than 3-min walk from the city center. -Room was very small but OK. Air conditioner worked very well. -Cheap laundry service. -Some front desk staffs were nice and helpful.
-It took forever to get a hot water from the shower. -Elevator was very slow. -Some front desk staffs were cold, rude, and unfriendly.
Excellent WiFi,good location close to City Center,tube station Vod.Sol is 300 meters away,45 minutes to Airport with underground-I just recommend this hotel
Calm and quiet. Clean. Staff are nice. Beds were OK. Location is perfect; right in the center and near Vodafone Sol Metro station. Overall nice experience. I would recommend it to my friends and anyone traveling to Madrid.
The hot water in the shower can be dodgy. I was taking a shower with hot water and suddenly the water got ice cold for a minute or so and then back to normal. This happend to me couple of times. So that was kinda unpleasant. Apart from that everything was good.
location and view out to the plaza
my side of teh bed had the 'seating dip' where you feel the you can roll out of the bed. some of the staf were grumpy but one staff member was very helpful with our train tickets
The Hotel was a perfect location to shop around and to travel, staff was ok and helfull.
No noise, great location
Very intermittent wifi, but since it wasn't working the receptionist let us book Prado tickets on her computer for free.
It was 20 steps away from Plaza Mayor, 10 min. walk to Puerta del Sol. Just two doors away from the Virgin of Atocha Church, which is visited by many people all year round, it is a beautiful church to visit. I did not know this when I booked, in fact the tall tower next to the hotel is the church tower. A good choice for someone who doesnt expect a fancy elegant hotel, but clean.
great location right in the middle of the city between all the major sites. The room was reasonable, shower worked fine. I liked that they put up warnings about water usage given how dry Madrid is.
Beds were not very comfortable. Mattresses are due for replacement. Breakfast did not look worth the money.
Location fantastic. Although hotel was very basic and more like a hostel. Very clean with plenty of hot water and staff had excellent English and were very helpful. We arrived early morning and were able to leave our luggage securely with them and could check in at 12.30. Wifi free and fast.
Hotel had small cafe/dining/bar facilities. It closed and finished business every day at 4pm.
Location Staff Good shower
Ideal base for exploring Madrid, 25 minutes by metro from airport, 2 minute walk from Sol metro station and right on the doorstep of an excellent choice of bars and tapas restaurants. Staff were really friendly and helpful and made us feel really welcome.
Excellent location, place is clean, good wifi connection, a bit noisy at night.
Location was great. We had a corner unit overlooking the square. Was perfect to open windows and relax after a long tdY of site seeing.
Hotel is showing its age, torn drapes and outdated bedding. Bed was ok as far as comfort. With these changes, it would be a great value.
Hot and stuffy rooms Loud construction in the hotel during our stay Staff and location were excellent
Hot stuffy cramped rooms Loud construction in hotel
MOSTLY FRIENDLY STAFF
ONE UNFRIENDLY STAFF MEMBER
Excellent location, easy to walk everywhere and everything is nearby. Nice, helpful staff. Good, adequate breakfast (additional cost). Wi-Fi worked well in the room. Good value for money.
A tiny room with a very small window (next time should perhaps try a larger attic room). Why is that in double beds you need to share the pillow and duvet with your partner? It would be so much more comfortable to have your own pillow and duvet.
The location and the breakfast was good.
The tiny room. I'm used to smallish rooms but the one we had was minute!!
Clean and comfortable. Friendly and helpful staff. Within walking distance of city sights. Close to a range of eateries. A pleasant stay.
Not on main road but early morning traffic noise (shop deliveries) was annoying at times.
Great location, comfortable, cozy.
Amazing location. easy to find from plaza del sol.
Easy walk from the Metro. Plenty of shops & place to eat nearby plus great plazas to explore! Very safe area.
Would be nice if they were a little more helpful with tourist information.
the friendly, intimate atmosphere
Location Helpful staff
Eastern European front desk employee was a bit rude and tried to force us to upgrade the room because we had a baby (5months), to fit their baby crib (we had our own). Her manager said no problem after. Very small rooms and rather old.
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