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San Matías, 20, Granada Center, 18009 Granada – Show map
Excellent location – rated 9.4/10! (score from 71 reviews)
Rated by guests after their stay at Portago Suites.
Unfortunately it's not possible to make reservations for this hotel at this time.
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71 verified reviews
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Food & Drink
Free! WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
24-Hour Front Desk, Tour Desk, Laundry, Dry Cleaning, Ironing Service, Business Center, Honeymoon Suite
Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, Air Conditioning, Designated Smoking Area
1:30 PM - 11:30 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years is charged EUR 3 per person per night in a crib.
Free! One child from 2 to 5 years stays free of charge when using existing beds.
One older child or adult is charged EUR 17 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 71 reviews
Value for money
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No wifi at apartment (only at the lobby), some staffs not willing to help (not friendly). No air-con at rooms (only one at living room of the apartment). Very noisy (till 3am) as very close to the tapas bar. Just had 2 times cleaning room services for our 5nights stay.
The location is excellent in the heart of Granada. The room is big, spacious and clean
We stayed for three days including the weekend, we couldn't go to sleep on Sat from the noise coming from outside the street and the pubs around. the furniture looks a bit old and nothing like the pics you see on the website.
Perfect position for exploring granada when staying at this property
Seriously couldn't have cooked a meal with the kitchen facilities provided.
Our apartment was lovely and spacious, tasteful modern decor. Location excellent, less than 5 mins walk from gran via de colon, reyes catolicos and plaza nueva, cathedral. Calle Navas, the popular tapas/restaurant street, is just a couple of minutes. It's just a nice place in a slightly hidden away spot but really close to attractions.
We'd paid a few euros extra for breakfast. It was a completely unmanned buffet. There were a few fresh bread rolls (nothing special 'though), which was the highlight (!). The automated coffee dispensing machine dispensed god awful coffee, and the automated juice machine spat out some completely unnatural sugary stuff. I like my breakfasts and this was very disappointing indeed. There might have been some cereal on offer, can't remember, and there were one or two other things like jam/marmalade and a couple of choices of teabag, but .....please!!! Not a single piece of fruit .., and perhaps a slice of ham (reformed or otherwise) and/or egg. I mean we paid for this breakfast! If it had just been included, might not have bothered protesting. Apparently for a few more euros each we could have had a better breakfast ... Receptionist agreed it was disappointing and blamed recortes (cutbacks due to current crisis). I think if they're gonna offer a breakfast like that, it's best to offer nothing at all. Self- respect please. And the breakfast room was a bit small and pokey (I'm sure a quality breakfast would have gone some way to ignore this fact). The narrow road the hotel entrance looks onto is more like a nice wide path for strolling up and down, but unfortunately gets its fair share of traffic. Annoying but typical of Spain and its just part and parcel. Coffee-maker included according to confirmation, but was nowhere to be seen, so had to ask, twice, for one. There was no tea- towel / drying-up towel in kitchen and we managed to forget to ask. So a really spacious and nice apartment with a kitchen, but not properly equipped. I think they must have just not checked very well. Small things make a big difference. Just shows that you need a god check-list and to go through it religiously, everytime.
The location was excellent, central, a short walk to cathedral and busy shopping, restaurants, bars, etc. Within walking distance of most of the main sites. The front desk staff were charming and helpful, but couldn't satisfy some of our complaints because the suites are simply not well equipped or set up.
The first "suite" we were shown was a medium-sized bedroom. When we said we'd paid for a suite with a living area we were moved to a large suite, but at the front of the building which an extremely noisy street outside. Although spacious, the suite was shabby verging on dirty with an extremely ill equipped kitchen, sparsely furnished, and generally depressing. Compared to other suites hotels in Spain we stayed at this was the most expensive but by far the worst value for money. I'd discourage anybody from staying at Portago Suites.
Staff were very friendly.
Very dirty rugs. Apartment advertised with kitchenette but too basic to use. No tea towels or sponge provided.
Cool. Stylish. Brilliant chill out area and lounge. Very friendly.
Loved everything! An absolutely gorgeous hotel with extremely friendly and helpful staff...they couldn't do enough for us! Room was fab!
Only issue was parking!
Location Size of suite Comfortable
wonderful kitchen complete with cookware.
One particular staff person seemed uninterested, but that was typical of the entire country
location, location, location! beautiful design, friendly staff
Lots of space great location
Hard beds only one aircon unit in lounge which has to cool the whole apartment :(
We stayed at a large room (302) with a lot of facilities inside.
Breakfast was poor!
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