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Newest reviews for Hotel Puchet

  • Patrick
      United Kingdom
    August 26, 2014

    The staff, and for us the location, the facilities and the breakfast. The room was very comfortable, clean and quite. Good air on.

    WiFi was patchy and not great. Not particularly cheap.

    9.6

  • Mounia
      Canada
    August 20, 2014

    Near facilities

    No wifi un the room, only in the bar which is not practicle !

    3.8

  • Ella
      Australia
    August 13, 2014

    The shower was terrible, didn't drain properly and flooded the entire room

    4.6

  • Keith
      United Kingdom
    August 12, 2014

    Every thing

    Nothing

    10

  • Serena
      United Kingdom
    August 5, 2014

    Hotel was lovely,in good location,clean,staff all very pleasant,beds comphy so a good sleep,rooms specious

    Food was the worst food I have ever eaten in my life,went half board and defiantly would not recommend it. Even food around the pool was just awful. DJs music around the pool wasn't the best really,we went for 5 days and were out for a lot of the time,but can imagine the music getting annoying

    7.9

  • Anonymous
      Spain
    July 13, 2014

    very clean and modern wifi worked well good breakfast

    7.5

  • Sophie
      United Kingdom
    July 5, 2014

    All staff are friendly and attentive Lovely atmosphere Clean hotel and pool area Great selection of food Fantastic entertainment

    10

  • Paul
      United Kingdom
    July 3, 2014

    I know my way round the puchet now . The staff all know me aswel now which is good

    10

  • Anonymous
      United Kingdom
    July 3, 2014

    Loved the modern room Loved the distance from the strip 10 minute walk to strip 5 minute walk to beach and ocean beach club music around the pool clean room towels changed everyday and maid cleans everyday good wifi. a lot of young people here to party and families too everyone respects each other

    the food was not really nice. Not a fuss eater but breakfast and dinner wasn't impressive. There are plenty of places around so I would deffo book here just don't go half board

    10

  • Peter
      Spain
    July 1, 2014

    Security was a problem i had people banging on my door at 6 am. Trying to get in, my girlfriend and I were scared for our lives. When i called the front desk they did nothing about it and they refused to call the cops for us. It was my 2 year anniversary and it ruined the whole experience

    3.3

  • Chris
      United Kingdom
    June 30, 2014

    We have stayed at Hotel Puchet a number of times, due to it's quiet location, lovely clean and quite spacious modern rooms and friendly bar/pool staff. Large inviting pool kept at a reasonable temperature and large terrace/decked area for sun bathing on loungers. Also there is a sitting area under some sunshades for some shade from the sun. Pool bar and hotel bar sell a number of alcoholic and other drinks along with a range of menu snacks and meals at reasonable prices. You can also upgrade to all inclusive if you wish when you get there. The hotel is situated around 5/10 mins walk out of the centre of San Antonio, so it was in a relatively quiet location. The animación team of Cristiano and Mr "Oh Yeah!" was a pleasant addition to visits where there was no animación team. Onsite shop prices were quite competitive, but there is also a cheaper Spa a few mins walk down the road for additional items.

    The following are more issues the management should consider to improve - not specifically items we didn't like. There were a number of groups/individuals who were not paying residences of the hotel walking in off the street through the "open" reception taking up spaces and beds around the pool - security seems virtually non existent. Lots of sun beds being reserved by other guests in the mornings and not using them for hours, if at all. A number of guests were also playing ball games (non arranged by the animación team) in the pool disturbing others guests (swimmers and sun bathers) and this was not stopped like it was at previous visits to the hotel, as it supposed to be forbidden. There were also 4 leaflet distributors around the pool passing out flyers for Gatecrasher - whilst we accept this happens along the beach promenade in the centre of San Antonio we don't expect this annoyance around the sanctuary of the hotel pool when you want to relax. The 3 Balinese beds shown in the hotel marketing pictures were totally unused and seems they are there for show. No one paid (50 euro for a day with a bottle of sparkling wine) for their use for the 5 days we were there, and even though there were no sun beds at times, hotel guests who were sitting on them were removed and told to get off.

    10

  • Katie
      United Kingdom
    June 19, 2014

    Staff were incredibly helpful and friendly.

    Music slightly too loud at times

    8.8

  • Carly
      United Kingdom
    June 15, 2014

    Rooms were lovely, good size and modern. Good location and value for money and the staff were really good too.

    Not enough sun loungers and guests being allowed to reserve them with their towels first thing in the morning but not using them for hours.

    10

  • Frances
      United Arab Emirates
    June 10, 2014

    Third time back to this hotel. The staff are very friendly and helpful. The food is good value for money and the swimming pool is a good size for the hotel. Rooms are modern and clean. The shower and luggage storage once you have checked out is very handy, especially when your flight is in the early hours of the following day.

    That my stay this time wasn't longer!

    9.6

  • Henri
      Netherlands
    June 3, 2014

    Bad service, rude receptionist, noisy location, noisy building, noisy neighbours, bad bad bad.... Do not make the same mistake...

    2.9

  • Keith
      United Kingdom
    May 29, 2014

    Great all round, friendly staff, clean and tidy. Lovely pool, good DJ at pool to. Reasonable drinks at bar.

    Liked everything!

    10

  • Jemma
      United Kingdom
    May 20, 2014

    We had a really warm welcome at reception and were able to check-in early. When we left, we checked out and the hotel offered us use of the pool, showers, and bag storage for no extra cost.

    The pictures of daybeds on the hotel's profile simply were not there. The hotel also stopped serving any food at certain times in the day which made it really difficult for us. You can't get Wifi in your bedroom - we complained several times and were also told a technician was looking into it - we never saw a technician.

    6.3

  • Jarrien
      United Kingdom
    May 18, 2014

    Good location, clean & friendly.

    View of main road.

    7.5

  • Leonard
      United Kingdom
    May 16, 2014

    Great staff, lovely pool area supper friendly night staff,Tony. Working air con and black out blinds

    Breakfast could be better

    10

  • Amy
      United Kingdom
    April 25, 2014

    The receptionist was amazingly helpful

    The air conditioning was poor

    7.9

  • Anonymous
      United Kingdom
    October 30, 2013

    Location,friendliness of the staff,very clean,good breakfast,receptionist spoke English,we were invited to the staff party!

    wanted to see credit card that holiday was booked by,but this was rectified quickly!

    8.3

  • Anonymous
      United Kingdom
    October 6, 2013

    Good for the money, decent location, good size pool

    No fridge in the room or any basic kitchen facilities, beds were uncomfortable

    6.7

  • Anonymous
      United Kingdom
    October 3, 2013

    Good location, great pool area and friendly staff.

    Nothing

    10

  • Sheila
      United Kingdom
    September 30, 2013

    Loved it!! Welcoming,courteous staff were very approachable and helpful. The pool area is fabulous and I loved the daily music!

    Unruly guests!

    9.2

  • Anonymous
      Ireland
    September 27, 2013

    The location, rooms felt comfortable. Pool area was lovely & relaxing.

    The wifi was a nightmare to get up & running. Spent five days trying to get it on my phone. The codes I was giving wouldn't go in.

    8.3

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