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Maria Diaz de Haro, 2, 48920 Portugalete – Show map
Excellent location – rated 9.1/10! (score from 373 reviews)
Rated by guests after their stay at Gran Hotel Puente Colgante.
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2 properties in Portugalete
Including hotels, apartments, villas and more.
373 verified reviews
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Gran Hotel Puente Colgante's staff speak: Spanish, English, German
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Terrace, Sun Deck
Fishing, Hiking, Cycling, Racquetball, Water Sports Facilities (on site), Evening Entertainment
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu, Snack Bar, Special Diet Meals (upon request)
Free! WiFi is available in public areas and is free of charge.
Free! Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not possible) and costs EUR 15 per day.
Packed Lunches, Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Air Conditioning
Spanish, English, German
From 12:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 12 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 21 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking for more than 10 people, different policies and additional supplements may apply.
Cards accepted at this property
Gran Hotel Puente Colgante accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 373 reviews
Value for money
Show reviews from:
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Score from 61 reviews Good
Situated in Santurce, a 10-minute walk from its train station, URH Palacio de Oriol offers soundproofed rooms with air conditioning, heating, and free WiFi.
Score from 612 reviews Very good
In the commercial heart of Bilbao, Hotel Abba Parque is 325 ft from San Mamés Bus and Metro Stations. It features a gym, free Wi-Fi, Turkish bath and a restaurant.
Score from 964 reviews Good
This bright design hotel, set around the port area of Sestao in Greater Bilbao, offers free Wi-Fi and has good access to the center of the city by metro and bus services.
Score from 297 reviews Good
very nice location. We had the corner junior suite, with amazing view on the "puente colgante"
parking lots in hotel garage not sufficient and quite narrow. Anyhow there is another convenient parking at walking disctance (2 min, same prices)
The Camino goes past this Hotel - just walk up one street and you join the Camino. The view from my room was of the Puente on a warm sunny evening .
location ease of journey to ferry port restaurant secure parking
needs to be an option for a smaller breakfast
Close to Puente Colgante Easy access to Metro Scenic location Friendly, professional service
Beds weren't very comfortable and instead of queen size bed had two twins pushed together Food could have been better compared to other restaurants and bars nearby.
Booked this to be close to ferry for return to UK. Loved the hotel and location next to the bridge - much more than a convenient stopover
We stayed here the night before our ferry crossing back to UK. The location is excellent although it's very difficult to find initially. As a family of 4, including 2 small children, I had booked 2 double/twin rooms. The rooms we were allocated were numerically adjacent (113 & 114) but the rooms were not next to each other. I guess families with older children who might consider putting children in a room by themselves would not have been happy with this arrangement but it was ok for us. Room 114 was larger than 113 with a better balcony. Both rooms had lateral views of the river and bridge. The bathroom to 114 was suitable for disabled people with a high toilet and was more of a wet room with just a shower and no bath. We weren't told any of this when checking in by the way so it could have been a problem. The rooms were fine. Think slightly dated Novotel and you're on the right lines. Mini bar well stocked and reasonably priced. Hotel restaurant served excellent food and wine. Kids meals were iffy but ours just took from our plates and left their own. The restaurant staff were good but seemed to have an issue with each other which made the atmosphere a bit tense. Underground parking was very convenient. Overall we were happy for the night.
The wetroom in 114 didn't drain well with old hair and other debris coming up through the plug. it's a good job my husband took this room as I'd have complained immediately.
ROOM WAS HORRID - GLOOMY POORLY EQUIPPED AND SMELT FAINTLY OF CIGARETTE SMOKE. POOR ROOM LIGHTING (SOME OF WHICH DIDN'T WORK E.G BEDSIDE LIGHT) REALLY NEEDS SOME THOUGHT WHEN REPLACED WHICH CAN'T COME TOO SOON IN MY VIEW.
Staff were very helpful, building and location great. Lots of nice bars about and only minutes from ferry port. But with breakfast included it was very good value and I would use it again.
Bedrooms a bit drab. Linen was spotless but covers and carpets very tired .
Brilliant location, our "superior room" overlooked the river and paseo, juliet balcony, comfortable bed. 10 minutes from the car ferry to UK. Really helpful staff in bar/restaurant and reception, very nice terrace to people watch while enjoying a sundowner. Useful garage in basement.
Rather run down, nasty looking stain on room carpet, limited quirky menu. Very hard to find, the entrance and signage overlook the river, you have to drive up an unmarked alleyway, park and walk round to the main entrance, in my case this was after two journeys up and down the road looking for a name so discovery was accidental! Overheard the gentlemen ahead of me who had a similar experience. If you have a low sports car be careful leaving the alleyway, I grounded.
Perfect view direct to the Eifel Bridge, very friendly staff, high quality room, nice places around the hotel, quite position of the hotel
I liked the location, the service , staff (Jon especially) friendliness and the excellent location. We had a room with a view over the canal.
The staff at front of house were very helpful, friendly and extremely efficient.The view from our room was brilliant.
our room unfortunately smelt very strongly of cigarettes
There was plenty going on locally when we were there, mid July. You can catch a train or the metro into Bilbao. The transporter bridge is fascinating. It is an easy 5 mile run to the ferry.
Bit hard to find.
It was really great to be able to just walk out onto the river frontage If ever going there again we would stay for 2 nights and explore Bilbao more
This was my second stay. Enjoyed facilities and the Gastrobar for dinner. Good room comfortable and spacious.
With its location always slightly difficult to get to with streets in Portugalete
The location although a little difficult to find and the area is not really car friendly but there is a good underground car park. The outdoor T dancing by the bandstand on a Sunday was amazing. Loved it.
The "restaurant" in the hotel. Unless you were a traveller on a set menu, forget dining in hotel. The immediate area was not really good for food. Be prepared to travel into the city.
Staff were very attentive and kind, food was beautiful and rooms were very comfortable.
Car Park very difficult to find, looks like it is on a public pathway, kerb is very high for a car also
The view from the room
It is too pricey for what they offer. It is bearily a 1 star hotel charging as a five star. The carpet was thilthy. The reception was smelly. The parking was the most expensive I paid in Europe. I cancelled my second night and went to a five star for the same price. I stayed in Portugalete because downtown Bilbao was pricey but then found much better hotels for even less than what I paid at Puente Colgante. They need to clean their facilities and charge 50% less!
Location excellent Evening ,Food in restaurant was good Breakfast not so much choice. Don't have the scrambled egg Ideal overnight for ferry
Rooms basic, but comfortable. Choose room over river Car park poorly signed and very squashed. Consolation was it was secure. Reverse into space as if full not enough room to turn.
Great location and balcony. Dinner..food very good at 15 euros
Finding the hotel is difficult when you arrive in the road as no signs
The location was excellent. The hotel very good indeed
With two small dogs an extra 26€ was excessive. We questioned it and were told that the website said we would pay. In fact the wording is you may be asked to pay. Booking.com need to change their wording
Super location by the bridge. Follow the signs to the Puente Colgante and your hotel is only yards away! Really glad we booked this place. More relaxing being by the river and you can get a train, metro or bus into Bilbao.
The location next to the Colgante Transporter Bridge and proximity to the ferry to Portsmouth. Comfortable room, good firm bed. Receptionist on duty in the morning was excellent giving us detailed instructions on how to get to the ferry port, the usual road was closed due to "feria".
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