Hotel Puerta de Toledo  

The most important factor was the location.It is near the city centre with good public transport.It also offered very good breakfast with a wide selection of warm and cold food.

The Location is very convenient, the Staff professional and polite, The premises are quite good and clean.

I liked combination of the hotel's location and its facilities with its value. I found there everything that I need to have comfortable rest and relax. There are lot of tv channels and wi-fi connection included in room rate. Breakfast is also very good.

Easy access.

Could not check baggages over one day.

This hotel wouldn't be for everyone. Location is not the best area for a sense of safety or good restaurants. However, it is near the Metro and in walking distance to the Atocha train station. Rooms are small but then the price is lower. I was satisfied. The reception people were great.

Couldn't figure out how to work the shower stall. You have to be in it before turning it on and either get cold or hot water sprayed on you by 4 spigots that come out near my shoulders. Couldn't figure out how to get the water to come out of the showerhead.

Near the latin quarter, 15 min stroll or 4 euros by taxi (rank outside). Metro 4 mins away. Pleasant wide pavement area outside to have a coffee and people watch. Good centre. Excellent reception staff. Breakfast very good.

Car park not suitable for large cars or the faint hearted as there are lots of pillars and little manouvering space.

The location was very good, also the neighbourhood. The room was clean, the beds comfortable, there was enough space in the room to unpack.The staff was very kind and helpful.

The breakfast was not so delicious.

The location near metro access.

Having a Metro station (subway) so close, and the breakfast plenty of choice. We arrived from the airport directly in front of the hotel.

Good value city centre hotel. Rooms comfortable and very clean.

The internet does not work more than 5 minutes per day. If all you need to do is collect your mail, and you have the patience then this hotel may be ok for you. If you need the internet for anything longer than 5 minutes per day then you should try elsewhere. It is a shame because everything else about the hotel is fine.

Room Air Conditioned, very clean and bathroom replenished everyday. Check in and out smooth & fault free. Location just 3 minutes from Metro. Buffet Breakfast.

Wifi in the room was poor. However a cable connection had been provided. Hot Buffet selection was not that special.

The staff was friendly. There were restaurants and metro station close to the hotel

The lemon smell in the room.

We always stay here when we are in Madrid.It is better than most 3 star hotels,you can walk to the centre of the city,and there are good bars and restaurants very close.It is also perfectly situated for the famous Sunday Market{200 metres} .