Hotel Las Costas  

Animations en soirée , menus variés

Hôtel élégant et personnalisé, de taille moyenne, bien situé sur la plus belle plage de sable fin à Puerto del Carmen. Accès facile vers le port avec bus ou taxi.Le personnel de la réception est très compétent, disponible, aimable et bien organisé, s'exprime parfaitement en français, allemand, anglais, néerlandais... et celui du restaurant serviable et à l'écoute des clients. La salle à manger est agréable et les buffets variés (bon petit-déjeuner que l'on peut prendre sur la terrasse à l'extérieur le long de la piscine), buffet du dîner copieux et prix des boissons corrects. Les chambres ne sont pas luxueuses (mobilier assez abîmé) mais propres et disposent d'une terrasse spacieuse équipée d'un transat, d'une table et de chaises.

L'organisation au restaurant pourrait être améliorée en privilégiant le calme et la détente pendant une période plus longue : les serveurs sont constamment occupés à débarrasser et à redresser les tables pour le repas suivant: en découlent une ambiance de cantine et l'impression de gêner. Dommage car le restaurant est bien conçu et on aimerait s'y attarder un peu plus étant donné que les animations en soirée sont plutôt limitées au bar.

accueil chaleureux et infrastructure au top, nourriture et emplacement très bien.

la situation de l'hotel en bord de plage et la qualité de l'acceuil et du personnel en général.

la pauvreté de la salle fitness ne convient pas aux sportifs avisés.

Le calme, l'architecture, la proprété partout, la gentillesse de chacun

Un détail : le site web ne correspond pas à la réalité concernant le wifi, promis gratuitement dans toutes les chambres et q ui n'est que dans le lobby. Dans les chambres il y a l'ADSL. Ce n'est pas la même chose!

The hotel is well run. It is in a good location. Rooms and common areas are well maintained and very clean.

We went with small children in late January. Most of the other guests were older couples from Germany, so it was not a great place to bring kids. Because of this, I would not go back with kids but would recommend the hotel for an older couple. Food was more 3 star than 4 star, but still quite good value for money. I would only stay at the hotel if my room had a sea view as views from other rooms are not good. Most terraces get sun at some point of the day but the first room we were given was in the shade all day. The pool area is not particularly sheltered and can be quite windy. Many guests stayed on their room terrace instead so getting a terrace in the sun is important. The beach beside the hotel is big and not well sheltered. I think I would opt for a hotel with access to a more sheltered beach in future.

Location was fab right on the beach, staff very friendly, food was good with a good selection, coffe excellent, free wifi, fridge & microware in room. Animation manager very good. Life guard on duty.

Unfortunately because it is on the beach when it was very windy there was no shelter. Rooms were good size but basic. No bidet. Being in the superior room meant you were overlooking the beach walkway so for privicy not great.

It was clean and very relaxing, The staff were very helpful and I really enjoyed the stay. The buffet breakfast was lovely with all the food you could ask for.

The evening food was a bit tastless

Very relaxed atmosphere. Everywhere was kept spotlessly clean. All staff very friendly and nothing was too much trouble for them. The hotel food was excellent, well cooked and catered for all tastes. Hotel very well situated in Peurto del Carmen and convenient for reaching beaches, shops, restaurants, Old Town, and not too far from the Airport. We thoroughly enjoyed our holiday there, and wouldn't hesitate to use Las Costas again.

Las Costas is a really nice hotel, the food is great. I'm a fussy eater and I've been to many all inclusives where its just tons of mediocre food. Here there isn't as much quantity but the quality is miles better. They have a fresh meats sstations every night where chefs cook your pork/fish (always tends to be pork and fish) and sometimes chicken, duck, beef to order. The salad bars is plentiful and breakfasts are great too. The rooms and spotless as is the grounds and the staff are really helpful. If you order a bottle of wine at the begginning of your holiday then the staff will keep it in the fridge for you each night if you don't drink it all

I think charging 2 euros a day for an in room safe in a 4star hotel is a little bit much, could have a better choice of tv channels, only really news in english. Also for me and my partner, it was a little far out from the main hub of bars (only about 20 mins walk which sometimes was welcome!).

Brilliant for young children, close to all amenities, staff are fantastic

We found hotel Las Costas an ideal place to stay in relation to location, facilities and friendliness of the staff.

There was no aspect of our stay that disappointed.