Hotel Record  

A very simple hotel in a good location and value for money for first two nights, however the price nearly doubled for night of 1st July which was excessive for this standard of hotel.

The staff were very polite and friendly. The rooms were clean, warm and quiet. The hotel was near to the town centre and the old town.

No kettle for tea/coffee

Very friendly and helpful reception with lots of information about where to go and what to see in San Sebastian. The hotel was comfortable and clean and a good price.

We stayed at this fantastic hotel for 5 nights with two young children (5 & 3). From the moment we arrived we received the warmest welcome from the owner and the staff, which continued throughout the week. They bent over backwards to help us with any questions and advice we sought. The room was very spacious and cleaned to a high standard daily. The location of the Hotel is excellent, 700m to Playa de Zurriola and 10min walk (or take No 13 bus) to the old town along the promenade. Excellent playgrounds for the children are located 5 mins walk away along with a great range of tapas bars at local prices.

Welcoming staff and excellent location.

Shower/ bath was outdated.

The staff at Hotel Record were amazing. They consistently treated us with a smile, and great recommendations on places to eat, even making our reservations. We were on our honeymoon and when they found this out, we got a beautiful champange gift from themwhich made us feel very special. Thanks Hotel Record, you've been the best destination and hospitality of our trip!

The traffic noise was quite loud and there doesn't appear to be any insulation from the noise. The walls are paper thin, you can hear when your neighbours are having their showers and talking.

The bedroom was a good size and the balcony a bonus. The breakfast very good value. We chose the hotel for location, price and car parking (parking was not guaranteed but we were fortunate to have it). The staff (mother and daughter ?) were excellent and could not have been more helpful and friendly. Their recommendations for eating out were spot on.

We thought that the bedroom furniture was a bit scruffy and the room and en-suite a bit dated but a good size and clean.

Our stay at Hotel Record was wonderful. All the staff were extremely helpful especially Liere who showed us all the places to go. The rooms were basic but quaint and very clean. The bathroom was a good size which was great for 2 sisters to share. I loved the breakfast which consisted of fresh melon, toast with cured meats and cheese and of course tea, coffee and juice. Would highly recommend this place to anyone.

The hotel was only a 5 minute walk to one of the beaches but about a 15 minute walk to the old town and the shopping which is where we spent most of our time. The cobble stones were a little tiring on the feet but probably more of our own fault for not bringing better shoes! Another point (nothing to do the hotel) be prepared for rain! It essentially rained for the 4 days we were there, however the sun did come out on the day we left.

The staff was great, very kind and helpful. The hotel is very close to the beach and the centre.

We were in the ground floor, so it was very noisy... I think upstairs is quieter.

Hotel Record is in a good position, near the centre and the beach, staff is very friendly, prices are chip. Rooms are clean with facilities, also breakfast is good.

A lot of noise in the morning.

The staff were extremely helpful and friendly... Being met with a cool beer after a 6hour drive is just what you need. The location was great only a short stroll to the centre or beach. The parking is a bonus and one if the reasons why I booked this hotel.

There's is nothing negative really to say about this hotel allbeit that it is a simply furnished room so don't expect anything else. But the free wifi was a bonus.

The balcony room

One room was really tiny