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Newest reviews for Regency Country Club, Apartments Suites

  • Anonymous
      United Kingdom
    August 24, 2014

    Pool was lovely. Location was good. Courtesy bus was good.

    Entertainment poor - would have been better without. Gym was very poor.


  • Fiona
      United Kingdom
    August 17, 2014

    The grounds are absolutely beautiful, the staff are lovely and make you feel relaxed and welcome. The apartments are immaculate, wonderful resort.


  • Anonymous
    August 9, 2014

    I liked everything. It is the best place to be there with the kids.


  • Anonymous
      United Kingdom
    July 28, 2014

    Pool area was fantastic, enjoyed the first class service and the quieter location.

    Could have been a little livelier in the evenings.


  • Jie
    July 24, 2014

    the room is pretty nice and big. the hotel is beautiful, very thailand. the staff is frendly.

    the wifi is poor


  • Nils
    July 22, 2014

    The rooms terrasses pool

    Restaurant minimarket


  • Rosa
    July 17, 2014

    The starf was nice and the apartment wonderful. The restaurant la Estancia was added to our favorites.

    The restaurant at the hotel


  • Teresa
      United Kingdom
    July 3, 2014

    Staff were friendly & very helpful,apartments clean & well maintained. Pool area excellent. Good shuttle bus service.

    Gym needs to be updated! Possibly have shuttle by since in evening as need to always use a taxi.


  • Patricia
      United Kingdom
    July 1, 2014

    Lovely welcome when we arrived. The Club is very close to Tenerife South airport. Bottled water and Prosecco in apartment when we arrived, also well equipped . Nice pool.

    Mini market not great. As usual sun beds at pool blocked with towels and no occupants. Not very many umbrellas at poolside.


  • Oliver
    June 26, 2014

    The Staff is very helpful and extremly friendly. Everyone is giving its best to make your holiday special. Especially Elias at reception is a true concierge and knows the island inside out. The rooms are spacious and the pool area is beautiful! Perfect if you do not want to go to one of the overcrowded beach hotels.

    Depending always on the shuttle hours to go and come back from the beach/town if you dont have a car. Last shuttle back is at 7pm and a taxi costs around 8 Euros.


  • William
    June 23, 2014

    Apartments were very nice with free WIFI available at all times, which I wasn't expecting. Cleaning staff were excellent and apartment was spotless every time I returned. Main pool and baby pool were both lovely and clean. Plenty of space around the pool. Hotel staff very nice and friendly. Overall a very pleasant stay and would definitely recommend.

    Restaruant food was nice, but despite staff being friendly and helpful, they were dreadfully slow unfortunately. Several times I waited over 10 minutes just to sign for my bill, and service at tables was slow in the evening. The hotel is definitely too far to walk to Los Cristianos or Playa Americas so the shuttle bus/tax is a must so if you like to drop in and out of town, this might be a problem. Also, the area of this hotel is really classified as Choyofa not Americas so if you are getting a taxi, make sure they bring you to the correct Regency hotel.


  • Rachel
      United Kingdom
    June 18, 2014

    Amazing resort!! Definitely a undiscovered gem of Tenerife, staff are so helpful and friendly. Rooms an facilities are very clean and are looked after well. Will 100% be back next year! Thank you for a lovely stay :)

    Breakfast is the only complaint I have - fruit needs to be covered at all times and hot food replaced quicker.


  • Leanid
    June 15, 2014

    This is definitely the great place to stay if you do not prefer to spend all time on the beach. The most exciting and beautiful feature of the hotel is a pool.

    Restaurant and bar in the hotel are extremely expensive (comparing price and quality). But this is not a big problem as every room is furnished with all necessary facilities for cooking.


  • Anthony
      United Kingdom
    June 10, 2014

    Whilst new to the complex, our welcome was excellent! Elias at reception was welcoming, Oliver paid extreme attention to detail and Ali was a great host taking care to give us relevant information whilst also keeping us in check without been offensive. Thanks for a great short break and would love to come back.

    There is nothing not too like.


  • Jason
      United Kingdom
    June 10, 2014

    Staff were very helpful with suggestions and hospitality Swimming pool

    Jacuzzi could have been a lot warmer. Purpose of a jacuzzi is to be hotter than the pool water else its just an extension of the pool (only with bubbles) A few ants in the unit but i wouldn't say it was a major thing for me personally.


  • Fuada
    June 5, 2014

    the swimingpool, the apartment the reception

    the location was a bit far from the center, it would be better to put some tree's in front of the swimingpool, this will not damage the vieuw as it is not that great but would help for the wind, as it used to be quite windy, while in the playground of the children it was really warm because it was located lower and was surrounded


  • Evert
    June 4, 2014

    The staff is very helpful; splendid view; and a welcome champagne bottle

    Make sure you bring some snacks; the small store closes early and the bar only has chips


  • Ceri
      United Kingdom
    June 1, 2014

    From the moment we arrived we absolutely loved this place. The staff couldn't do enough for us. They were lovely with the children. We enjoyed complementary champagne whilst our room was prepared as we arrived a little bit earlier than we were meant to. The pool is stunning. Child's pool is just the right depth for them to enjoy a little bit of independence while Mum & Dad sit close. Kids club is fantastic (getting our daughter out was a challenge!) the other guests were fabulous company and so many were returning customers which shows that this place as some kind of magic which draws you back to it. We weren't blown away by Tenerife itself and as an Island much prefer Majorca but would probably return again purely to come back to this fabulous place. Well done guys - you made our holiday perfect!!!

    I don't have a single criticism which I'm not sure has ever happened with any other holiday accommodation we've had. Absolutely nothing! Loved it all :)


  • Tom
      United Kingdom
    May 30, 2014

    As soon as I arrived I was received and very welcomed by Kristina. she is amazing. she is very friendly and and made me feel very comfortable. she even told me to take a jacket with before leaving to an specific day trip. All the staff were very nice and willing to help and assist or even just for a quick chat. felt like i was at home. quiet place, AMAZING restaurant La Estancia. absolutely magnificent food. not exagerating.


  • Juliane
    May 27, 2014

    Kitchen is well equipped! There was sparkling wine in the fridge as a welcome gift.

    Our appartment was connected to the neighbors with just a door, you could hear every word, like they were in the same room, this is nice if you share with friends, but otherwise very uncomfortable. The surroundings are not very nice. I would not recommend it to my friends.


  • Anonymous
      United Kingdom
    May 27, 2014

    Very well equipped - kitchen, towels, little extras - fabulous to be given champagne and water in fridge. Top level apartments give great views.

    Shuttle could have run a little later. Mini market has limited hours, which didn't inconvene us personally but longer hours may be useful.


  • Ben
      United Kingdom
    May 24, 2014

    We chose the regency for our honeymoon. The wholeplace was lovely. We were treated to a bottle of cava in our fridge and a glass on arrival. the staff couldnt do enough or us. Was a little windy up in the hills but was great to be able to leave the hustle and bustle to return to such a beautiful resort and pool. Loved the mini golf, our kids would love it here. We will definately be returning. And taking our parents and children along with us next time. Thanks for a great stay.


  • Ronan
    May 20, 2014

    Everything ! Travelling as a young couple with 2 yr old daughter. From check in to checkout everything was excellent. Would recommend car hire as it is a bit of distance from resorts main areas but that's not a big issue as car hire is very cheap. Top Car was car hire we used and we would recommend them. Pictures on website of pool area and other areas of hotel do not do it justice as everything was perfect there.

    The fact that we had to go home! We will definitely be going back here


  • Gary
      United Kingdom
    May 17, 2014

    swim up bar, free wifi. food was better than in the restaurants down town


  • Dawn
    May 16, 2014

    Excellent customer service from all staff. Very comfortable and extremely well equiped rooms. Great jacuzzi whch we were not expecting! Beautiful pool. Free WIFI, acces to computer, library, gym all great. I had a lovely holiday despite my negative comments. Must see is Siam Park and Loro Parque - we had a blast and kids loved them both. Car rental recommended for this location and worth it if you want to go to the parks and the volcano. Staying half board at this hotel is a much cheaper option and well worth, despite the views as the hotel is lovely and calm.

    The view!! Looking out from the pool side the view towards the sea is completely destroyed by the high power cable lines and the hospital which is being extended. The Hotel should consider putting up some sort of a fence or barrier to block this view, at least from the pool side. A few trees and bushes would easily accomplish this. Also a building site to the right of our apartment - although no work going on so not noisy. Finally, the half board system in the restaurant is not practical and takes too long. While the meals (lunch and dinner) were nice and the service excellent, using a waiter and menu service takes too long and offers a limited choice. While there are two restaurants to choose from, I found the system too formal and too long, particularly with kids. A good quality buffet service I feel would work better for choice, flexibility and speed. For this reason alone I would not go back to this hotel on half /full board. Having said that, the prices in the restaurant were very reasonable (if you were self catering) and good value for money. Some of the evening entertainment was a bit dodgy and I didnt like having to listen to it while I was eating my dinner. Much better to have this after the dinner service or on the terrace.


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