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Mesonero Romanos, 9, 28013 Madrid, Spain – Show map
Excellent location – rated 9.3/10! (score from 569 reviews)
Rated by guests after their stay at Regente Hotel.
|Romantic Offer - Double or Twin Room|
|Economy Double or Twin Room|
|Quadruple Room with City View|
|Double or Twin Room|
|Double Room with Extra Bed|
|Double Room with View|
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1045 properties in Madrid
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571 verified reviews
They speak your language!
Regente Hotel's staff speaks: Spanish, English
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Food & Drink
Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs EUR 29 per day.
Room Service, Packed Lunches, Vending Machine (drinks), Vending Machine (snacks), Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
From 12:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One child from 2 to 12 years is charged EUR 21 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 569 reviews
Value for money
Show reviews from:
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The Hotel Arosa is set next to Gran Vía Avenue, 400 metres from Puerta del Sol and 15 minutes’ walk from the Prado Museum. It offers free WiFi in all areas and free gym access.
Score from 1020 reviews Good
Best clocation in front of Zara gran via
Staff members need some smile. It would be better.
Helpful staff. Clean place. Excellent location.
Had lots of trouble with the free wi-fi. Very difficult to connect.
very central place
single room is too small and not having any daylight. there are lots of construction in the same floor that we stayed. towels were very old and not clean enough
Right in the center of madrid, just 1 min from the subway
Unfriendly staff that does not speak English! Staff was always indifferent and looked at us like we were a burdon in the hotel
Hotel was central to everything, room was comfortable. Reception staff were very friendly and informative
There was a smell in bedroom from the bathroom, no tea and coffee making facilities we were kept up 2 nights by other people having no consideration when they arrived back in early hours of the morning
central location near metro
Area, smell of the hotel and is clean.
The staff at the check in balie; At the check in 2 staff was arguring about rooms with each other infront of me and it seems not friendly at all. The bed make noices, the curtains don't close full/don't cover the window,
Great Location!! The first night, instead of a double bed, they gave us two twins beds which does not work. The guests in the other room were very loud. After we mentioned this to the staff they proceeded to change us from the room to a much better room!
Thin walls. If other guests are loud you will not be able to sleep at all.
food at the restaurant could have been a bit cheaper.
The location is excellent. Wouldnt stay again if the location wasnt that good. Staff are friendly and helping.
Noisy; you can hear the street noise even when in the 9th floor !!. Old floor in the room and looks ugly. Bit small room but was OK for me.The water pressure of the shower is low.
Area noisy at night
Room too small Was not 100% clean Guy at the reception extremely unpolite Extremely noisy, no sound isolation at all... I could hear the neighbors talking and visiting the WC like we were staying together.
The location of the hotel and the balcony.
The bathroom had some spots in the tiles (not dirty but poor sealing between tiles)
Excellent location; very helpful & polite staff; value for money.
The single room is really small with window facing to the yard/backstreet of other buildings, basically can't be opened even I wanted some fresh air.
Excellent location. Best location to stay in Madrid the young receptionist, Jesus, was very helpful welcome champagne was nice heating in the room was good
The hotel feels like its old the wooden floors always squeak the bed was not comfortable with small pillows it seems there is no young person working in the hotel elevator makes noise and shakes abit
Location was great. Website Photographer - congrats on making the place look better than reality.
Rude staff - recoiled in horror when I wanted a double bed over the twin they gave my same-sex partner and I. The bedroom and bathroom were tiny - nothing like the photos. No free wifi stated in booking.com details. Prison yard view of the back of the hotel. Never again.
Location and connectivity from the hotel is excellent.
La cama m
Booking says theres free wifi at hotel, but you have to pay 10 euros 24 hours. Some stuff at reception was wery rude and not helpfull at all.
Location Breakfast very good
No ready available Wifi Hotel was a bit to hot
it is best location Gran Via Str and very easy to reach Puerto De Sol. All Shops and restaurants nearby
I know, they hv made discount to their prices . But, Room is not same quality with others and options are only looking back side Street and Breakfast must be included to their price
the location, free wi fi, the quitness, the room.
The staff and the breakfast. But globally is very good
The location is more than perfect, reception stuff is great. Wifi is strong. And we did late checkout for 15 euros which is great. Room is ok but not wait much.
When we were there the heating wasnt working so the room was cold for 4 night but not very cold and saw some womans hair in the floor but i can not say its a dirty room. And about bed comfort its not comfortable. Pillows are very thin. Hotel located on very noisy street(gran via) . But windows are thick so there is no problem for street noise.
Wifi was not free, in spite of what was promised on Booking.com; The gym was also against charge (6 euro) and only open at strange times (not before 10 am) Breakfast was 13 euro. A much cheaper option is the bar across the road.
Location is good.
Wifi isn't free and costs 10 euro for 24 hours which is very expensive. Staff aren't helpful at all, everything seemed like a problem from start to finish. Bed is also very hard and rooms are small.
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