Hotel Reina Mora  

Nice hotel with parking. Helpful and friendly staff.

a gem of a place

a new tv would be great

The hotel is almost in the very center of the city. The staff is very polite. They gave us a lot of info about the main places to visit, where to eat etc. The room and the bathroom both were very clean and looked quite modern. The bathroom was big. Nice towels. Free coffee in the basement. The Internet - very quick and free of charge.

The sound proof of the rooms leaves much to be desired - early in the morning we could hear all neighbors' near you, and above you, and under you. Their bathroom doors banging, all their showers and toilet flushes. The double room was tiny - i'd say 7-8 sq meters. The bed was too narrow for two people, very far from the king size. And it shaked if one of us turned in his sleep. The only place one could charge its phone was in the bathroom.

The reception staff was excellent and provided information on the tourist sights, how to get to them by bus, and with really useful local knowledge. Everyone at the reception desk spoke good English and was willing to listen to our bad Spanish and always wanted to help us with our needs. They helped us with obtaining our tickets to the Alhambra and bus. There's free tea and coffee available at any time in a small comfortable lounge downstairs with free internet access in the rooms as well in the lounge. A free snack breakfast is offered early in the morning in the lounge. It is an easy walk into the center of Granada and several good restaurants are also in walking distance. Our room had a small minibar and several markets are nearby where you can buy drinks and snacks. The hotel is on a quiet side street and away from most traffic noise.

There was a strange non-functional metal rod protruding from the wall in the bathroom next to the toilet that could cause an injury in our room. May have once been for the toilet tissue as there was no hanger available and the roll was left on the tank top.

Clean rooms, very modern

Very hard to find from main street. Sign very small.

value for money

This hotel is perfectly located for exploring Granada. It was only a short walk to the stop for the tourist bus which took us everwhere we needed to go.Shops, bars and resturants are all close by. The parking is secure and a reasonable price and is situated opposite the hotel. The manager Firas was charming and really couldn't do enough for us, he was always happy to discuss places to visit and had a huge amount of local knowledge. The faulty shower in our room was fixed immediately and Firas was eager to hear our feedback so that he could improve the hotel and the services he was offering.The tiny cobbled road alongside the hotel was a little noisy at times, but during the night it was quiet . Breakfast is not served at the hotel, but Firas has provided a small lounge where delicious coffee is available and in the morning small pastries are provided free of charge. We really enjoyed our stay at this hotel and look forward to visiting Firas again next year.

The bathroom was tiny, but for a short stay this was perfectly acceptable

The owner, Firas Atassi, and his front desk staff were incredibly helpful and friendly. We really felt they were glad to see us and gave us exceptional treatment. There was a computer available for checking email at no charge and coffee and tea available all day. The hotel was renovated just two years ago and it felt great there.

Our room was quite small - we chose it for the very reasonable price. We spent little time in our room, so it wasn't a major impediment. If we were staying more than two days, a larger room would be better.

El trato del personal, sencillamente excelente y la ubicación, cerca de todo pero sin ruidos ni bullicios.

Las habitaciones eran pequeñas, pero tampoco es grave la cosa. Lo de desayunar sin intimidad, tampoco estoy habituado, pero se lleva.

La simpatia e la disponibilità dei proprietari

L'accueil formidable et le personnel serviable.

Das Hotel war das Beste auf unserer Andalusien-Rundreise. Preis, Leistung und Lage des Hotels sind Top! Zudem sind die Mitarbeiter im Hotel sehr freundlich und hilfsbereit in alle Belangen. Neben der privaten Garage gibt es fußläufig ein großes öffentliches Parkhaus.

Habitacion confortable,no muy grande pero acogedora.El baño estaba bastante bien.Ubicacion a 5 minutos del centro andando y la cama y almohadas comodas.

Se escuchaba ruidos de otras habitaciones y de la calle,aunque es una calle pequeña y bastante tranquila.Dificultad para aparcar por la zona,casi imposible.