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Newest reviews for Santa Ana Apartamentos

  • Carolina
      United States of America
    September 2, 2014

    Great location, very clean. Friendly staff

    Unit was not as images shown on site. Accommodations were average. No attention to details


  • Jennifer
    August 31, 2014

    Everything is close by either by walking or the Metro. Great tapas and bars nearby. Peaceful and quiet.

    The air conditioning could have been more effective.


  • Hui
    August 25, 2014

    the apartment is in the heart of Madrid, easy to get everywhere. with good price as well. the facility and decoration is OK.


  • Mohamad
      United States of America
    August 24, 2014

    Every thing was great


  • Ockert
    August 21, 2014

    Friendly, helpful staff. Excellent location!

    Bed was a bid flimsy


  • Anonymous
    August 13, 2014

    the location could not have been better and the extra space was great. I could not recommend enough!


  • Carina
    August 10, 2014

    Location is very good, central to everywhere you want to go in Madrid. Good restaurants were everywhere and Puerto del Sol and Plaza Sta. Ana were within a 5 minute walk.

    The service was ok except for one gentleman who didn't seem too keen on offering information.


  • Rikhardur
    August 7, 2014

    We liked the location. The room was nice, big windows and balcony. The kitchen was clean and comfortable. Small but nice bath. Good beds. We enjoyed our stay at Santa Ana apartments.

    Sometimes the net connection was poor. We had like to have a second lamp vita the bed.


  • Qiong
    August 7, 2014

    The staff is quite nice, all the things make me feel happy.


  • Audrey
      United States of America
    July 29, 2014

    Manager met us at the apartment and was very nice and helpful. It was nice having a 2 bedroom apartment with a washing machine for our family of four, and the view to the street was nice during the day. The beds were comfortable enough and the apartment was clean enough. Perfect for people who want to party all night long but not recommended for families who value sleep at night.

    There were no air conditioning units in the bedrooms and we got very warm at night. One of the bedrooms did not have any windows, but we wouldn't have opened them anyway because it was exceptionally noisy at night! All night long! At 5:30am I tried to take out my earplugs only to hear singing and screaming in the street below. There was no escaping the noise and we found if we wanted sleep, we had to do it in the daytime. This area is filled with bars and the street below is packed with 20 and 30 year olds who just want to party. We were there Monday through Thursday and were told it's even worse on the weekends … I cannot imagine! It got to the point we dreaded trying to sleep at night as even the earplugs couldn't drown out the singing from the street. Not a good family spot.


  • Ferreira
    July 27, 2014

    Location, clean, air-conditioning, price.

    No place for car neither for dropping off luggage without disturbing car traffic (few cars to be honest)


  • Robyn
      South Africa
    July 24, 2014

    The location was superb with a lively and atmospheric plaza on our doorstep! We could explore so much of Madrid with ease. The staff were helpful and friendly. Our apartment was well appointed, with everything a family needs, and plenty of space. We were all very happy with this accommodation.


  • Anonymous
    July 23, 2014

    Apartment was just 5 mins walk from Puerta de Sol and the Sol metro station. A mini-mart just a few steps opposite the apartment. Eateries, bars, restaurants and shopping are just walking distance.

    There was no signage at the apartment. You will need to find by the unit number. Upon arrival, outside the apartment, we did not know how to get in. Luckily, we have the prepaid card and managed to call them to open the door for us. There are some steps to the lift. You will need to request for floor mat and hairdryer.


  • Elena
    July 22, 2014

    an excellent location at a good price. very friendly staff. Thank you Tanya!


  • Anonymous
      United States of America
    July 15, 2014

    The location is the best, walking to both the palace and the museums and the plaza mayor. Tapas in Santa Ana plaza is some of the best in Madrid. The rooms were just as we expected in the pictures. We made simple meals in the kitchen, and we had most meals on the deck. The top floor apartment was the best. The deck overlooks the city, very comfortable. This was my daughters favorite place on the trip to Spain which included a resort on the beach and top end US hotels. More of a family place to relax. AND it was quiet.... we were in Madrid during the world cup and the Coronation... very busy, and it was very quiet in or room, while the streets going crazy. Very happy with this choice.

    The rooms could use a new coat of paint. After checking in, it was not easy to reach anyone for questions. The second shower is on the deck (in a bathroom), but we knew that when we booked. Wireless was OK.


  • Jenny
      United States of America
    July 12, 2014

    The location was excellent and within easy walking distance to most of the attractions that we wanted to see. There is a SPAR grocery store across the street where I picked up some evening/breakfast foods. The apartment staff greeted us warmly and went out of their way to make sure our stay was wonderful. They supplied a wifi router when our wifi connection in the room didn't work. The sauna features in our shower were a bonus!

    The apartment was a bit run-down for the money that we spent on it. Trouble with the wifi, but that was resolved by the staff. Overall it was a good stay.


  • Deidre
      United States of America
    July 6, 2014

    location, kitchen, laundry, large bathroom and cool shower settings.

    could have used another bed and a little more space in the living/bed room area. tv reception was very poor. but we went to bars to catch the world cup instead. :) wifi reception/bandwidth could have been better. surprised at how poor wifi service was in all areas of Spain.


  • Debra
      United States of America
    July 6, 2014

    Jorge was a great host. After traveling all night it was so welcoming to have someone greet me by name and let us into our flat a bit early. The location was excellent with just a short walk to reach the Prado and Plaza Major. And despite other reviews to the contrary we heard nothing at night!

    Not much was wrong with the apartment. Maybe a few more towels and more pillows and a "real" coffee maker.


  • Lucas
    July 3, 2014

    Location was fantastic

    Staff was not friendly at all. Not helpful. Also there was no breakfast & they returned only 1 Euro per person per day for not being able to provide breakfast!!


  • Maria
      United States of America
    June 29, 2014

    Location was perfect

    Apartments were smaller than expected. Two bedroom apartments are not comfortable for 6 people


  • Saleh
      United Arab Emirates
    June 28, 2014

    Location is perfect, just walking distance to the shopping district and city tour busses. Lots of supermarkets and cafes are around.

    We had to wait for check in almost an hour standing in the street with bags and kids. It was so bad coz we informed about arrival time in advance and also called to the management on the phone fro Madrid itself informing that we are on the way. But they made us worried and tired. Other thing is that elevator starts at 1-st floor and ends at 3-rd. So we had to carry our huge&heavy bags till the 1-st floor and then from 3-rd floor to 4-th. It was really difficult. And appartment itself is very small, much smaller that you can think looking at the pictures. Bed in the bedroom is very tide and shaking. Bedroom itself is very tide, doesn't have any shelfs or wardrobe. This appartment can be good only for couple alone, without any kids.


  • Sandra
    June 27, 2014

    Central location. Easy walk to el Sol, Plaza Mayor, and El Prado. Good condition, with some exceptions. Nearby Spar market. Good for active, relatively young people, and couples but not for seniors. Not particularly good for kids.

    Noisy. Not for seniors; stairs, steps, noise. Kitchen needs a cutting board, a pasta strainer, a wooden spoon, a tablecloth, etc. Mark the step up clearly: dangerous. Arrival instructions have insufficient details; need a detailed map.


  • Charlotte
      United Kingdom
    June 25, 2014

    Great location, comfortable and quiet apartment with good furniture & bathroom.

    Not very much kitchen equipment. Hot water didn't last long enough for 3 of us to shower.


  • Lindsey
    June 23, 2014

    They were very cute and within walking distance to most things. The beds were comfortable and the kids loved their own "little" room with their own beds. The kitchen had a nice size fridge. To the right when you walk out down the street is a big square with lots of resturants.

    Maybe a little bit better signage when arriving .


  • Azmathulla
      Saudi Arabia
    June 22, 2014

    All facilities were good.

    looks congested, Charging 20 euro additional feed for late check in is unusual.


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