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Nuñez De Arce, 14, Madrid City Center, 28012 Madrid, Spain – Show map
Excellent location – rated 9.4/10! (score from 915 reviews)
Rated by guests after their stay at Santa Ana Apartamentos.
|Superior One-Bedroom Apartment|
|Superior Two-Bedroom Apartment|
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They speak your language!
Santa Ana Apartamentos's staff speaks: Romanian, Spanish, English
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WiFi is available in the hotel rooms and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and costs EUR 28 per day.
Family Rooms, Elevator, Heating, Air Conditioning
Romanian, Spanish, English
2:00 PM - 11:30 PM
4:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge when using existing beds.
One child under 2 years is charged EUR 20 per stay in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 915 reviews
Value for money
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The position is very good
Wifi didn't work and after notifying it, they didn't fix it
The booking process was really easy and was followed up by an email from the staff asking for an estimated arrival time and giving us helpful directions to the flat. We arrived on a Friday night and called the reception to let us in the building. It is important you arrive before 21:00 as otherwise you need to arrange a separate collection of the keys and pay a surcharge of 20 Euros. We arrived at 20:45 so it was fine. Gorge showed us the apartment and explained everything to us, we paid up front and signed a contract. As there was no one staying at the flat on the day of departure, the staff said we could stay until 6pm for free (when normal check out time is 11am). That was amazing for us as we could have the freedom to spend more time in Madrid without worrying about the bags and without having to rush in the morning. The flat we were given was flat D at the back. Very clean, quiet, with everything we needed, comfortable beds, hot water for shower, kettle included. Wifi was good too, there were several networks one could connect to. For the hairdryer you need to ask for one at reception. The flat is really nice and in the middle of everything, two steps from Santa Ana square. We did not use the metro at all as everything was within walking distance. Loved it.
Everything was perfect! Just had some trouble with the door of the flat as the key can get a bit stuck. Just bear in mind to get there before 21:00 so you don't pay the 20 Euros. Also, understand that these are apartments and not a hotel so don't expect reception to be open at all times.
Near plaza Santa Ana and an easy walk to The Prado
Very loud noise all night on Friday. & Saturday
The location was great.Value for money was very good.Everyone pleased with it.Shower was good.Security was good.Had everything needed in kitchen even though we didnt use it.The place was completely cleaned right through.We arrived late,the barman from bar phoned the appartment and the staff were there in minuites.Everything was dealt with in an efficient manner.Over all i was and people with me were very pleased.
being charged for arriving at night after nine.
Location; availability of staff for check-in, and help if needed. Good shower.
Wifi was intermittent, just enough kitchen gear.
It can not be more central, but I had a room to the back and it was very quiet. So quiet and central - just great.
Everything is very close! Really!
Location ,easy walk to everything. Kitchen area.
Difficult to find, just apartment bldg. with doorbell outside to ring for office . Glad we arrived in the daylight. Very noisy at night. Linens ,pillows and towels appear wore,comforters had stains. Older apt building. Appears nicer in the pictures. Customer service fair.
Room was great, large and good facilities.
We were there Saturday and Sunday night, and was like we were on top of a nightclub, police sirens yelling, music etc until 4am, very little sleep. We were planning to use the washing machine however were advised it didn't work.
The location is perfect, near metro sol. Everything is walking distance, apartment was big, nice. We rented a two bedroom, two bathroom apartment for a group of seven.
The noise, the streets were very loud, the apartment is not sound proof. We tried sleeping, and there was a loud banging for hours, I had to go downstairs and tell them to stop. You can hear everything, the next door, people talking, the elevator. There was also a step that lead to the hallway, I think we all stubbed our feet coming and going. Not recommended for elderly couples.
Location and easy access.
A lot of noise from other appartments and pub beside the apartments.
Excellent location and friendly staff.
Noise from hallways and very little natural light.
Like having your own place. Clean and comfortable. Helpful staff.
Our first room was on the street which gave it more light and views of Place Santa Ana. The noise was not too bad on Sunday through Thursday nights but was intolerable on Friday and Saturday night with people screaming all night long. Reminded me of Bourbon St. in New Orleans.
The apartments have a great location,everything nearby on walking distance. We had a big apartment when traveling with our 4 kids. Jorge was helpful and nice when arriving late in the evening.
There where no soundproofing, you could hear everything from the other apartments and from the stairway. On our last night (fri-sat) we didn't sleep that much 'cause there were some happy partiers through the night somewhere around our apartment.
Location, plenty of restaurant, near of Puerta del Sol, the Santa Ana square very nice, and the best restaurant few steps from the apartment "La fragua de Neptuno" dont miss this place,
The bathroom needs some maintenance
Location is pretty central & safe.
The washing machine wasn't working when we arrive.
Location was great. There no need to use metro. You can walk anywhere. Fast internet connection.
Cleanness was avarage. Personal was rude. Out door's lock was broken. Beds were not comfortable. No day light in one bedroom flat. Smelly.
The location was perfect, around the corner from Santa Ana Plaza with lots of restaurants, cafes and bars on our doorstep. Also within close walking to all of the central attractions and excellent shopping. The apartment was spacious and comfortable. It was also quiet even though it was in the city centre. I would definitely stay here again and would recommend it for a family or group of friends.
The room was large and very clean. The apartment was very close to everything. The bathroom was very clean and the room was very comfortable. Also the locks on the door was so secure and felt very safe.
not much really, only that is was quite noisy during the night
These are surely the best located and value apartments in Madrid. Jorge and Vassy are legends, and the best flamenco show I've ever seen was next door! We loved it - especially having a fully equipped kitchen and laundry. Would go back in a heartbeat.
Beds, bathrooms, location.
The apartment was very clean and quiet as it was at the back of the building. Bed extremely comfortable. Great shower and we had no problem with the hot water system. The staff were friendly and helpful and helped us with the luggage. Also gave us an emergency number which, fortunately we didn't have to use.
The entrance looks a little dark from the street but was actually spotless inside.
We were right in the middle of everything - could walk everywhere. We asked for a quiet apartment and were not disappointed - it was so quiet and dark that we could have slept all morning.
Bed Location! Fridge
Bathroom Entrance area
The location of these apartments is fantastic, right in the middle of the old part of Madrid. There is very little to find fault about our stay. The apartment was great, but one small issue we had, was that there is no sign outside, so we spent 15 minutes looking for the entrance only to find we had walked past it 5 times..... That aside, I've already recommended Santa Anna Apartments to friends. A great base to explore Madrid....
No sign in street for Apartments Santa Anna
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