Added extras - pay for Wifi, 24 Euros and can only get one gadget per payment! Pay for safe and pay for late checkout/check in- we had requested late checkout on 2 previous occasions as we had a late flight, we were told this would be possible until 2000hrs, we asked again at check in, affirmative, and to ask day before to confirm, when day came not possible had to check out a 1500hrs, this meant wandering around salou in 32 degree heat until airport flight at 2250hrs, not good and we had to pay 15 euros for that benefit!. Was informed before arriving to collect our keys at another complex, which we got a taxi to, only to be told the keys were at Aquaria, so a wasted journey and money. Too many rules and regulations around pool area, no drinks! not a good rule when it is blisteringly hot, no food, no beds, no lilos, no music, no nothing! pool never opened till 1200hrs, had to sit or lie on grass, (not good as ants everywhere) not allowed to make sounds so kids could not relax and enjoy, scared to laugh as this was considered a noise! so only went once as did not feel comfortable. Never used indoor pool as again too many rules and requirment for head cap. Beds are hard and mattress paper thin, never slept well and we all had aches and pains in the mornings, so needs attention. Starting to show signs of deterioration in bathrooms, these need attention, grouting, shower screen, floors. The internal door handles, need urgent change they are large and long and repeatedly caught your arms, elbows as you walked past, covered in bruises :( The worlds smallest television! Sorry Aquaria you need to step up your game in relation to making guests feel at ease instead of walking on eggshells :(
Size of the apartment was great. Aircon a bonus kept us cool. Balcony at bedrooms, kitchen & livingroom was a bonus. Washing machine & drying rail great. Lovely pool & outside space, close to all amenities. Well decorated and laid out. Lift to all floors. Safe (for a price) Wifi (for a price) late check in/out (for a price). Looks good and gated community so very secure. Would return, however would need some things addressed to persuade us, like the rules and mattresses and bathrooms and door handles, and all the "added extras". Lovely location.