Rey Carlos  

Todo excelente ubicación, comida, atención, limpieza y servicios, el espacio de las habitaciones es inmejorable.

Deberían remodelarse algunas habitaciones, muchos clientes mayores para mi gusto, queríamos más jóvenes gays para departir.

el trato personal

La amabilidad y el poco ruido que para la zona existe normalmente.

La habitacion deja mucho que desear con unos muebles muy viejos y reservé una suite que podía pasar por hotel de 1 estrella.

El desayuno, no hacer colas para ir a la piscina ni al comedor, silencio

Cena muy repetitiva y mala

Es un hotel que teniendo tres estrellas igual merece cuatro,servicio,calidad precio muy bueno

La camarera de la piscina que cerrando el bar a las 18 de la tarde,llegando con unos amigos a tomar algo a las 17,40, no solo ponernos muy mala cara sino que ni tan siquiera nos pregunto algo que tomar ademas de retirar las cosas de la maquina de la coca cola con violencia, tampoco me gusto que se pusiera con unos amigos ó familiares a charlar mientras los clientes estabamos esperando.

La entrada guapa,atendimento recepçion.

La cama e almohada,la habitaçion ,la comida mal hecha.

El personal excelente, un trato buenísimo

El mantenimiento de la habitación, la pintura de puertas y armarios

La ubicación era excelente y con autobús que te llevaba a la playa.

La decoración de las habitaciones. Es un estilo superantiguo, camas incomodísimas, con una tabla debajo del colchón... No cambiaban las toallas diaramente y no ponían ni gel de ducha/ni jabón, vamos que tuvimos que salir corriendo para comprar gel de baño y jabón...

Todo,su servicio,el ambiente,la tranquilidad.

La discoteca que hay en una esquina.asqueroso su ambiente,su ruido insoportable.

La ubicación, cerca de las dunas de Maspalomas

Está bastante viejo todo: cocina, salón, mobiliario,... La comida se repite prácticamente todos los días y con poca variedad.

El servicio es atento

Que está obsoleto, necesita una reforma inmediata, el deterioro del edificio y de las habitaciones es evidente, las fotos que aparecen no concuerdan con la realidad, excepto la entrada y la recepción.

La piscina esta muy bien.

1) El wi-fi no funciona (pagué un bono de 5 dias por 16€ y me costo muchisimo que devolvieran el dinero.). 2) hacia muchisimo calor y solo funciona el aire acondicionado en junio, julio y agosto, o eso me dijeron en recepcion. 3) el precio incluia la cena. pero no me dejaron cenar ningun dia, pues habia que llevar pantalon largo. (yo estube 3 y no tenia pantalon largo pues iba a la playa).

El personal es muy amable, especialmente ,la camarera de piso que me atendio a mi

El buffet en verdad no tenia mucha variedad..El tener que pagar incluso el agua,a la hora d la cena, creo que no es dl todo acertado..No hay jabon en los baños.. En relacion calidad/precio (en mi caso) me esperaba otra cosa

Tengo q decir que lo unico bueno q tiene es la ubicacion ,las habitaciones muy viejas ,para ser un hotel de 4 estrellas no tiene servicio de aire acondicionado , las habitaciones no las hacen todos los dias ,la calida de la comida no es muy buena y me parese en relacion calidad precio muy mal

Muchas cosas en especial para ser vendido como 4  estan muy mal las ontalaciones y el servicio

Localization

Additional fee for the tv remote control, Surcharge for use of the safe,

Very helpful staff. Very good value. Pool area is excellent.

Food choice doesn't change to mucho st days.

The hotel is close to beach and dunas, shopping centeres. Rooms are quite large and clean. The food is good. We liked swimming pool area with bar.

Interior and furniture are very old. Reception staff is very lasy - they always prefer to sit at their chair in 3 metres from desk. They quite reluctantly stand up if you need something and sometimes prefer answering to guest from their table almost in back office. It is not permissible for hotels of any kind.

Breakfast was varied and very good, although orange juice a bit synthetic. Room/suite was very clean although sparsley equipped.

Reception staff answering phone before attending to guests waiting first to be seen. Not very helpful overall. Decor especially fake flowers really should be binned, so old they're probablya health hazard. Need's updating and new decor!!!

I'd often walked past this hotel on previous visits to Playa and loved the look of the pool but wasn't so sure about the actual accommodation. How pleasantly surprised I was. This place is a little bit of a gem, the rooms are quite dated with decor from the 70's but it works.... It looks almost gothic style and the rooms are almost like small suites with large living room, kitchen and bedroom. The pool area is amazing, massive pool with a bar in the middle. The snacks here were great and a fantastic assortment of drinks. The staff were excellant. I was also surprised that my room was cleaned with new sheets every day.

Don't get me wrong this is no RIU Palace but it is a major step up from the usual Gran Can Apartment and having stayed in a few of the apartments this is definately worth the extra money. I wouldn't book bed and breakfast though, as the food/drinks wasn't so good. Coffee and Orange from a machine which tasted foul. Would i stay here again?? Definately.

We booked a suite apartament 113 euro nigth ( 2 persons). And we aspected a quality for 3 star. Then No shampoo at the arrive and in any days!!!!! The sleep room is without external window. The small window is inside the hotel where every people at 8 am oclcok walkinking and talking: was like sleping in the share area hotels...that is true!! It is impossible to sleep after 8 am. No way. The kitchenet is only with to make a filter coffe. Nothing more: no microwave, nothing for toast bread,..nothing nothing. Every corner in the appartament was so dirty....that was incredible....at the arrive hair every where. If you buy a wifi, you have to know that you have to buy one service for each person that use...you can not use the service at the same moment with 2 mobile or 2 computer: they did not advise that...they told us after to buy the service. Breakfast: Just for old people that wake-up before 10 am..and the juse was orrible and coffe orrible the fruit was bottle fruite...my god!!! 113 euro night 2 persons...and the last point: the receptions has keeped my passport to give to me the second key. So for one week I have been in Canarie without passport. I taken decision: or second key to be indipend from my friend or passport. That is not to be seroius. Every thing wroten is true,

convenient, big, good sunlight

old, needs a refresher, insufficient light, coasting along without improvements

Appalling venue poor interior room dirty old tired and a waste of money never stay there again and I will be lodging a complaint

Never stay there again

The hotel was very clean. The pool area is ok.

The hotel has been luxurous in the past but is now really out-dated. The environment is noisy with music till late night. The beds are extremely hard. Breakfast was reasonable.

The rooms at Hotel Rey Carlos are large and spacious. The large lounge dining room with kitchenette and balcony situated at the front of the hotel overlook the gardens or pool and the bathroom and bedroom are situated at the rear making them quiet for sleeping. Daily Towel change and regular linen change. Constant hot water with good water preassure for showering. Great location for Cita and Yumbo complexes, beach and dunes nearby. Plenty of shops bars and restaurants nearby. Hotel has a great homely feel with a medievel theme.

Location

Poor quality and lack of variety in dining room food offering