Hotel Ritz Madrid GL    

موقع الفندق قريب من المتاحف الهامة في مدريد , و الأكل لذيذ , و المعاملة جدا راقية , و لكن طابع الفندق كلاسيكي جدا و انتيك ,, انصح به من يحب المباني القديمة و الأثرية + وجود عدة قنوات عربية

مرحبا اعجبني انن العاملين في الفندق كان تعاملهم جيد جدا والبهوالفندق كان جميل جدا

ديكور الغرفه التي اقمت فيها كان قديم جدا يوحي بالكاىبه المصعد كان ضيق وصغير

اعجبني الاستقبال الدافئ وتنفيذ كافة رغباتي بشكل سريع يدل على الاهتمام والخبرة سواء توفير مرافق مناسب لعائلتي وتغير موعد رحلتي انبهرت بخدمة laundry من حيث النظافة وسرعة التسليم وكاني في منزلي الشخصي كما احببت ديكور الغرف حيث اني اميل للطابع الفكتوري واقدره تعامل موظفين الفندق راقي ومحترم وودود احببت هذا الفندق واود الرجوع اليه

هي اشياء بسيطة بالنسبة لمميزاته حيث تضطر للصحو باكرا نظرا لبدء التنظيف في ممرات الغرف بالنسبة للاطفال لا يوجد حمام سباحة او حديقة العاب لتسليتهم او سينما تعرض افلام اطفال باللغة الانجليزية

Everything

I feel comfortable in the Ritz like home that is the most important thing for a tourist .

Nothing

Quite happy with what we had

Did not think food value for money but would go back

Elegant older hotel, convenient to Prado and Thyssen museums, attentive staff. Lovely Garden tea area.

Everything, the staff are delightful, the ambience is superb, and really, there is nothing to fault it. Also, there is no dreadful Muzak.

I was astonished that some of the hotel guests dress as if they were in a hostel. This is The Ritz, and if you don't know how to dress appropriately, then go elsewhere. Money does not buy 'class', and The Ritz is in a class of its' own.

Lovely relaxed atmosphere,very helpful staff and good size rooms. Also vaer good breakfast.

On the bill I noticed items from the mini bar which we hadnt used. It took quite a while and persistance to get a refund and no apology for mistake was made.

Everything was very nice, our room was fantastic, bathroom to die for, we even had a seperate bath and walk in shower

Bar and restaurant very very expensive

Service, Location, design, architecture and attention.

Hotel needs some renewal since seems long time since last major repair.

In fact I wanted to list names for the best employees in the hotel and I have found out that all of them are! I really feel grateful if my comments been received to the management of The Ritz to convey my expression of excellence. Me and my family were so happy for staying in this hotel, and it will be my destination for my future visits to Madrid surely.

Big .... NOTHING :)

Staff, Service, Xmas Decoration, Hotel with History...

None

Dear sirs, We were very surprised to find out that the quality of the food was very beyond our expectation. We had tasted the room service food, the buffet for breakfast was very poor, but the food in the hall , especially the afternoon tea, was horrible. Unfortunately it is nothing to compare with Ritz Paris. Yours Sincerely, Tatiana.

Good staff and good breakfast

The room were old and stuffy. Could not control the heating and had to have a fan brought in and sleep with the window open in the middle of winter!!!! The hotel needs to be upgraded and the owners need to invest. Newer more modern hotel would be much more comfortable. I didn't even sleep properly! The bathroom was also very tiny

The personal are very helpful and friendly. They arrange the room twice per day and the hotel is quiet and confortable. Very good room service.

The rooms are old, they should renew them soon. A bottle of 500ml water costing almost 10 euros?! Its an absurde. Check the price of the itens you consume when you arrive in your room.

Very nice hotel great location

The royalty of the atmosphere

They don't answer phones quickly

Location

To old. Need a urgent remodelation

Opulence in Madrid.

Everything, it is our favourite hotel. My family and I feel comfortable always when we stay there.

I would still call it the gold standard for all luxury hotels.

Superb hotel with the highest standards. Wonderful old world charm.The very building seems to temper the behaviour of the brasher/show off visitors you sadly see all too often in top Hotels.You cannot fail to be struck by the splendour of the surroundings,and the warmth of the people working there.

The hotel is located in the very center of the city. The room was very big and very nice. We were very pleased to get a bottle of champagne on arrival.

While booking I asked a king size bed, instead we got 2 beds linked together with a whole in between. That was very upseting, esp. that was our honey moon.

The attitude of all the staff we encountered was exceptional. Location is central but quiet, a taxi rank close by meant transport was always available. The terrace for light lunch was a haven. Security was evident but discreet. Probably the best hotel we ever stayed at, felt like home.