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Score from 328 reviews Very good 8.2/10

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Most recent booking for this hotel was today at 07:20

Score from 360 reviews Good 7.9/10

Newest reviews for Riu Palace Bonanza Playa

  • Anonymous
      Canada
    September 2, 2014

    all staffs were friendly , very calm , bus station exactly in front of hotel, view of sea and mountain, excellent breakfast.

    a little bit far away from Palma city ( 30 minutes with bus )

    8.3

  • Dominique
      United Kingdom
    September 1, 2014

    Excellent hotel with stunning views. Very friendly and helpful staff. Lovely poolside restaurant with extensive menu. Entertainment if you'd like it but not in your face. Something for everyone. This hotel would suit most holidaymakers, with or without children as there is also a smaller adult only swimming pool as well as the main one, both which overlook the Med. Would definitely stay again.

    8.8

  • Monica
      United Kingdom
    August 31, 2014

    Very modern hotel - not at all tired. Very efficiently run considering the number of guests. Every room has a sea view. Allowed us to stay an hour later in our room then provided a courtesy room for us to shower before leaving.

    The breakfast wasn't very good. Lots of choice but not the right things for us. Lunch choices were good but service a bit slow

    10

  • Magdalena
      United Kingdom
    August 31, 2014

    We wanted a quiet holiday with good food. We didn't want to do the tourist thing as we had a busy year and just need to chill. We couldn't have picked a better location. Nice pool, sea pool entertainment if you wanted it and nice rooms. short taxi ride to great restaurant. Food in the hotel was good too.

    If we had wanted to walk out and do the tourist thing it would have been a bus ride or car hire.

    8.8

  • Lynette
      United Kingdom
    August 31, 2014

    Loved the location and feeling like you were right on the ocean. Was a fantastic hotel and selection of food was outstanding. Everything was so fresh. The staff even welcomed you to dinner with either a canapé or glass of bubbly. Such a nice touch! Modern interior to updated rooms. We were able to use the A la carte restaurant once during our first,and this was included in our half board basis. Very impressed and will return.

    As usual in most hotels, people reserve sunbeds early in the morning by putting their towels on the beds well before they would actually start using them. My mum and I were sunbathing after breakfast,and there were beds all day with towels on them and no one arrived. Also the music entertainment is outside,so all rooms with sea view would hear it,not deal if an older couple or young children in bed early. Not a negative but just pointing this out.

    10

  • Patricia
      United Kingdom
    August 31, 2014

    The welcome and drink offered by manager upon arrival .The friendly courtious staff always willing to ensure we enjoyed our holiday.A beautiful setting so always very easy to relax.Fabulous food served whilst on half board.

    Sunbeds reserved very early before breakfast using hotels beach towels.Also Sunbeds not the most comfortable but ok for shorter periods.Larger bath shower mats needed , as opening shower door leaves bathroom floor area rather wet.

    10

  • Dorothy
      United Kingdom
    August 28, 2014

    Great service food and atmosphere. Adults only pool lovely and relaxing . Will be returning.

    Nothing

    10

  • Paul
      United Kingdom
    August 26, 2014

    The Hotel is in a great quiet location, that is really convenient for both Palma and Portals.

    The hotel has an excellent pool, but getting hold of a sun lounger after 9:30 am is a struggle. The hotel puts polite cards on unhabited beds reminding people not to reserve beds, but don't follow it through by removing the towels. Drink service around the pool is painfully slow! Attempts have been made to upgrade the hotel, in all honesty it's still tired.

    6.7

  • Andrew
      United Kingdom
    August 25, 2014

    Overall very clean, quiet and modern. Rooms were well presented and the layout was well thought out

    Pool bar menu was thin and the staff were not very friendly. The hotel decided to leave leaflets on beds one day about not leaving towels on sun beds, however they would have been better off properly managing the allocation of towels and beds on a first come first served basis instead of a free for all that they decided they would leaflet drop about.

    7.5

  • Ann
      Switzerland
    August 25, 2014

    we loved the access to the sea as well as the pool

    children's activities too close to pool area.

    10

  • Lee
      United Kingdom
    August 24, 2014

    Style of the rooms. Friendly and helpful staff. Very high standard of cleanliness throughout hotel

    Not too keen on set times for dinner ie 6.30pm or 8.30pm

    9.2

  • Anonymous
      Italy
    August 24, 2014

    Everything.

    You need to' remind it is buffet food. Excellent, but stil buffet and you risk to' get bored.

    10

  • Ghiath
      Jordan
    August 23, 2014

    View Food Location

    First floor rooms don't have full sea view

    9.6

  • Anonymous
      United States of America
    August 21, 2014

    Seaside nature, lagoon, views

    Deck chair access, mislabeled about beach access (not), food, options for older kids, rooms small for the price,

    5.8

  • Stephen
      United Kingdom
    August 21, 2014

    The recent refurbishment was excellent and has brought back the superior feel to the hotel. The adult infinity pool is super. Fantastic staff. The new restaurant downstairs was excellent. Nothing too much trouble for the staff.

    I felt the dining room needs refurbishing to match the upgrade of the rest of the hotel. NO tea and coffee making facilities in the bedroom is very disappointing . The one pool attendant didn't monitor the reserving of the best sun beds .

    9.6

  • Johanna
      Netherlands
    August 20, 2014

    Our stay was an excellent one. Friendly staff good food and an excellent room.

    8.8

  • Anonymous
      United Kingdom
    August 18, 2014

    Great location, the sea views, the staff were friendly. Clean hotel. Loved the access to the sea.

    My only negative comment is there is not much choice of vegetarian meals.

    9.2

  • Anonymous
      United Kingdom
    August 14, 2014

    Stayed for 3 nights. Room on 1st floor was excellent. Service and staff were outstanding as was location and food. Would return and recommend without hesitation.

    Silly rule about pool towels as I asked for 2 after 3pm and was told I couldn't but quick trip to reception resolved matter in minutes.

    10

  • Deborah
      United Kingdom
    August 10, 2014

    Fantastic welcome fronts staff. Lovely modern room. Half board option was good value. Plenty of sunbeds (and pool towels) available given it was high season. Nice mix of clientele.

    Lunch - lasagne not a good dish.

    9.2

  • Brian
      United Kingdom
    August 4, 2014

    Excellent service, complete staff starting from reception and continuing right throughout out the hotel could not do enough to make your stay a happy holiday. Food was to a superb standard and excellent choice.

    A small minor problem, once again sunbeds, a small minority of persons,early up in the morning and going down sorting the sun beds layout to their own personnel greed, even witness one couple place towels on two sets of prime sun beds, one set in the sun, one in the shade,shear greed,although the hotel has an brill policy of the beds having towels on them and no person, after a certain period of time and a warning of a note the towels are removed. Gentleman on hols on what wud appear to be his own . Three prime sun beds, he wud lay in the middle one, one either side empty all day long. Excellent idea with warning note from pool attendant , but not always followed through, didn't spoil my lush hols though. Wouldn't let it. Small minor complain.

    10

  • Colin
      United Kingdom
    July 28, 2014

    Location Food pool area staff

    WiFi was poor. Intermittent and slow. Very strange that one had to pay €2.5 per day to use the in-room electronic safe. never seen this before

    9.6

  • Anonymous
      Sweden
    July 28, 2014

    Good beds, nice pool area, stunning views and very friendly staff

    Lots of choice for breakfast but fell slightly short on quality Expensive and not so good lunch restaurant by the pool area

    9.6

  • Justin
      United Kingdom
    July 28, 2014

    Very comfortable rooms Great views Swimming in sea Ease of access to all facilities Good gym, though needed stronger aircon. Tennis courts in reasonable condition. Elegant hotel and staff very willing to please Great if you just want to park yourself in one place. Beautiful illetas cove 10 mins walk away.

    Food quality was ok for buffet style but not the quality of food to survive as stand alone restaurant. Wearing long trousers to supper.

    7.9

  • Michael
      United Kingdom
    July 27, 2014

    food in both the restaurant and the pool bar was excellent. plenty of space,sunbeds and umbrellas around the pool

    8.3

  • Norbert
      United Kingdom
    July 26, 2014

    everything!

    the wifi was sometimes slow

    9.6

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