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Riu Palace Bonanza Playa
Paseo IIletas, s/n, 07181 Illetas – Show map
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6 Reasons to Choose Riu Palace Bonanza Playa
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7 properties in Illetas
Including hotels, apartments, villas and more.
823 verified reviews
We speak your language
Riu Palace Bonanza Playa's staff speak: Russian, French, Spanish, English, German
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Outdoor Pool, Grounds, Terrace, Sun Deck
Tennis Court, Golf Course (within 2 miles), Ping-Pong, Diving, Snorkeling, Mini Golf, Water Sports Facilities (on site), Sauna, Fitness Center, Solarium, Spa, Massage, Turkish/Steam Bath, Indoor Pool (seasonal), Bicycle Rental, Game Room, Playground, Entertainment Staff
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Russian, French, Spanish, English, German
2:00 PM - 12:00 AM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Riu Palace Bonanza Playa accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that men are required to wear trousers when enjoying dinner at this hotel's restaurant.
Based on 823 reviews
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The Hotel is in a great quiet location, that is really convenient for both Palma and Portals.
The hotel has an excellent pool, but getting hold of a sun lounger after 9:30 am is a struggle. The hotel puts polite cards on unhabited beds reminding people not to reserve beds, but don't follow it through by removing the towels. Drink service around the pool is painfully slow! Attempts have been made to upgrade the hotel, in all honesty it's still tired.
Overall very clean, quiet and modern. Rooms were well presented and the layout was well thought out
Pool bar menu was thin and the staff were not very friendly. The hotel decided to leave leaflets on beds one day about not leaving towels on sun beds, however they would have been better off properly managing the allocation of towels and beds on a first come first served basis instead of a free for all that they decided they would leaflet drop about.
we loved the access to the sea as well as the pool
children's activities too close to pool area.
Style of the rooms. Friendly and helpful staff. Very high standard of cleanliness throughout hotel
Not too keen on set times for dinner ie 6.30pm or 8.30pm
You need to' remind it is buffet food. Excellent, but stil buffet and you risk to' get bored.
View Food Location
First floor rooms don't have full sea view
Seaside nature, lagoon, views
Deck chair access, mislabeled about beach access (not), food, options for older kids, rooms small for the price,
The recent refurbishment was excellent and has brought back the superior feel to the hotel. The adult infinity pool is super. Fantastic staff. The new restaurant downstairs was excellent. Nothing too much trouble for the staff.
I felt the dining room needs refurbishing to match the upgrade of the rest of the hotel. NO tea and coffee making facilities in the bedroom is very disappointing . The one pool attendant didn't monitor the reserving of the best sun beds .
Our stay was an excellent one. Friendly staff good food and an excellent room.
Great location, the sea views, the staff were friendly. Clean hotel. Loved the access to the sea.
My only negative comment is there is not much choice of vegetarian meals.
Stayed for 3 nights. Room on 1st floor was excellent. Service and staff were outstanding as was location and food. Would return and recommend without hesitation.
Silly rule about pool towels as I asked for 2 after 3pm and was told I couldn't but quick trip to reception resolved matter in minutes.
Fantastic welcome fronts staff. Lovely modern room. Half board option was good value. Plenty of sunbeds (and pool towels) available given it was high season. Nice mix of clientele.
Lunch - lasagne not a good dish.
Excellent service, complete staff starting from reception and continuing right throughout out the hotel could not do enough to make your stay a happy holiday. Food was to a superb standard and excellent choice.
A small minor problem, once again sunbeds, a small minority of persons,early up in the morning and going down sorting the sun beds layout to their own personnel greed, even witness one couple place towels on two sets of prime sun beds, one set in the sun, one in the shade,shear greed,although the hotel has an brill policy of the beds having towels on them and no person, after a certain period of time and a warning of a note the towels are removed. Gentleman on hols on what wud appear to be his own . Three prime sun beds, he wud lay in the middle one, one either side empty all day long. Excellent idea with warning note from pool attendant , but not always followed through, didn't spoil my lush hols though. Wouldn't let it. Small minor complain.
Location Food pool area staff
WiFi was poor. Intermittent and slow. Very strange that one had to pay €2.5 per day to use the in-room electronic safe. never seen this before
Good beds, nice pool area, stunning views and very friendly staff
Lots of choice for breakfast but fell slightly short on quality Expensive and not so good lunch restaurant by the pool area
Very comfortable rooms Great views Swimming in sea Ease of access to all facilities Good gym, though needed stronger aircon. Tennis courts in reasonable condition. Elegant hotel and staff very willing to please Great if you just want to park yourself in one place. Beautiful illetas cove 10 mins walk away.
Food quality was ok for buffet style but not the quality of food to survive as stand alone restaurant. Wearing long trousers to supper.
food in both the restaurant and the pool bar was excellent. plenty of space,sunbeds and umbrellas around the pool
the wifi was sometimes slow
I didn't like the room that was assigned to me and later asked for a change. I was moved into another room with a better view and bigger size the next day. I'm particularly love the pool n beach area. The pool restaurant is great too. The location of hotel is perfect. Close to palma and other places of interest. Taxi station right in front of the hotel and restaurant, supermarket can be found within less than 5min walk from the hotel. All and all very good value for money! Highly reccommended this hotel! Great for everyone!
Wifi really sucks! Only good at the reception n restaurant area.
The staff are amazing and extremely attentive.From the moment we arrived at the hotel, we were treated with the upmost professionalism and greatest service, we were given champagne and nibbles in the foyer and then everything was explained to us by a lovely staff worker. We stayed on the 1st floor with a gorgeous view, the rooms are amazing. The beds are huge and super comfy. The best sleeps we had during our 1 month Euro holiday were on that bed. Each morning they would put new lollies and chocolate on the bed. The breakfast buffet was amazing. Beautiful pools, and they have a separate adults only pool which always has free sunbeds if you want to get away from the noise. There is an onsite diving school if youre interested in diving or snorkelling. There is also a cool gym. The pool side rstaurant is great, providing themed lunches everyday. We had amazing paella one day and beautiful grilled seafood the next day, They also have a timetable of fun activities during the day. Hotel is located in Illetas which is about a 20min bus ride from Palma. The bus stop to Palma is right outside the hotel making it very convenient. There is also a taxi stand right outrside. A supermarket a few doors away if you need water or supplies. Also some restaurants around but we never tried them out.
Nothing really to fault, apart from the wifi being quite slow in our room, but that's just being picky.
Great location, bus outside hotel to Palma, tastefully refurbished rooms, decent breakfast. Excellent Krystal restaurant.
Having to wait ages for someone to check us in, then extra wait for our room to be made ready. Not much space between sunbeds around main pool area.
Most comfy bed I have ever slept in Free access to spa Adult only pool area Superb buffet at dinner and breakfast
patchy wifi insufficient sunloungers and parasols
Professional table waiters and cleaners. Both were very friendly and great at their jobs.
-One receptionist either did not like her job, or was annoyed because I asked to use the reception phone for a personal call (even though I offered money for the call). - Our swiped card failed daily...very annoying to have to go to reception over and over again.
Staff was very proffesional and service minded!
Food in the poolbar was a bit expensive with regards to quality
Excellent service and attention to customers. Good variety of food at the buffet. Comfortable sunbeds. Spoilingly good service with the possibility of ordering snacks and coffee to our sunbeds directly at the sea. Calm location with easy access to Palma using public bus #3 with stop right in front of hotel. New or like new hotel with good quality architecture and design. Would definitely have a vacation at the same hotel again and thinking about booking our next holiday with RIU.
As ususal at other vacation hotels as well, people reserve sunbeds early in the morning by putting their towels on the beds well before they would actually start using them. I would also prohibit smoking close to the pool and define a smoking corner.
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