Hotel Roca-Mar  

all as answers in excellent questionaire.

Lovely family run hotel, spotlessly clean.Nothing was too much trouble, they even provided us with umbrellas on the one time it rained. We will definitely return.

Cleanliness, location, friendly staff

As always a great break

very clean and convienient

So long as you are not expecting the traditional English Breakfast, the breakfast provided is fine with lovely (I am told) pastries etc. The rooms are very good with minimalist decor but fresh and clean lines. The Staff are lovely and very helpful. It is very close to two beaches: Mal Pasa and Poniente and they are the best ones.

Not much not to like really. The TV has NO foreign language channels at all although you can watch/listen to 45 Channels in Spanish. Don't expect a sea-view from your room.

staff friendliness rooms

breakfast and dining area

every thing personal service .were treated like family .lovely breakfast .we are going back in september..we loved the location in the old town away from the riffraff and loud music .we live in spain benidorm is great value for money.stuart and sandra

Everything....the family are so friendly and nothing is too much trouble

There was nothing to dislike.

loved the location, the hotel would stay again

food wasnt great, and,that the rooms didnt have tea coffee making facilities

Lovely clean hotel, good location, nice helpful staff, good breakfast. Overall excellent value for money.

Would be good if the wifi was in the rooms and the gym was being painted when I was there - though I think it must be available to use now!

staff really friendly and helpful breakfast really good hot and cold buffet with great home made breads and pastries

was described as having a mini bar but nothing was in it kettle in room but no cups or coffee provided was a superior room but no settee was in the room

The location for us was perfect, i.e. in the heart of the old town.The decor and comfort of the Hotel was superb. Extremely friendly and courteous staff, particularly the helpfullness of the reception staff.

nothing

very modern,clean,good choice for breakfast buffet.nice big rooms,big clean towels,excellent

only downside is parking bit exspensive at 17.50 per day!! and bit of a trek with cases etc,you can ask ahead to unload but you need to find hotel first,so a little awkward

fantasticly clean hotel lovely people in the centre of the old town owners exellent and very friendly

It was absolutely Perfect, Only problem was TV but as soon as we worked it out that most channels could be converted to English. Not their fault just me being dim

Very friendly staff. Good sized rooms.

Excellent, contemporary style hotel run by a very friendly, welcoming family. Spotlessly clean with beds & towels changed daily. Good choice for breakfast including delicious home-made bread, pastries etc. In the heart of the Old Town close to beaches, shops, restaurants, with 'Tapas Alley' 2 mins walk away. Will definitely be returning, fantastic value for money!

Some noise, more so at weekends, from people making their way past the hotel.

The Hotel Roca-Mar is conveniently located in the 'old town' of Benidorm and less than 2 minutes walk to the beach. Staff were very helpful and friendly, rooms were very clean with complimentary toiletries. Breakfast was surprisingly included in the price making this an excellent value for money hotel. I would highly recommend this hotel, you will be pleasantly surprised.

The only downside is the finding a place to park, but this is the same for almost all the hotels in the 'old town'.

Excellent friendly Hotel and location

clean and friendly

Difficult to find . you stated the room had a balcony and a seating area , it did not , we would have not have booked this hotel knowing there was no seating area , we were mis informed

Excellent modern rooms, including bathroom, very clean with maid service every day and a perfect location. Friendly helpful staff

Hotel would be even better if the rooms had balconies to sit out on in the warm weather

Clean and frienly staff

Nothing

Everything about the hotel was fantastic, staff are so friendly and can't do enough for you. Everywhere is spotlessly clean. Rooms are very comfortable and have plenty of space.

Balcony wasn't big enough to sit on

(As their daughter)I'm writing on behalf of my elderly parents who stayed here. Excellent hotel, staff were fantastic and helped my parents, even letting them stay a few more hours in their room so they could have an afternoon nap before the evening flight, free of charge. We, ourselves would definetely stay here next time we come to Benidorm. Perfect location.

Only one comment we would make, a few more coat hangers please!!!