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Newest reviews for Roca Negra Hotel & Spa

  • Tom
      United Kingdom
    August 26, 2014

    Sea views/cool breezes/quiet/relaxing

    lack of entertainment in hotel or locally/non availability of food all day/no tea-coffee making facilities in room.

    8.8

  • Nadine
      United Kingdom
    August 10, 2014

    Spa. Nice walk to the port

    Breakfast and the bad wifi in the rooms. It's a very windy area but nice when the sun comes out.

    6.7

  • Ciara
      Ireland
    July 31, 2014

    Loved the pool area. Very calm and quiet atmosphere. Room was fantastic with excellent access to the pool. Reception staff were excellent. Buffet breakfast was excellent.

    The menu in the pool bar needs to be improved. The restaurant is very sub standard for such a beautiful hotel, there is huge scope for improvement here. There needs to be a kids menu in both the pool bar and restaurant,

    7.9

  • Anonymous
      Ireland
    July 31, 2014

    The pool and spa area are really nice. The staff are very friendly and helpful.

    The food in restaurant for evening meals is poor and over priced. There was a cock roach in our room.

    6.7

  • Adele
      United Kingdom
    July 25, 2014

    Beautiful, modern design; large room with gated patio leading to swimming pool; location with access to salt pools and harbour with restaurants; scenic views from terrace

    Nothing!

    10

  • Bryce
      Spain
    July 14, 2014

    The pool was awesome and the cocktails yummy.

    Evening meals were just okay and there could have been a big screen for the World Cup football

    8.3

  • Iban
      Spain
    July 8, 2014

    Location, food, room design

    swimming pool security facilities

    9.2

  • Leslie
      United Kingdom
    June 19, 2014

    The attention to detail in the rooms and around the hotel was commendable. The facilities were excellent . Staff were pleasant and helpful

    Not many English speaking channels on the really nice TV which was provided.

    10

  • Anonymous
      Spain
    June 4, 2014

    We have been here on several occasions and can safely say it´s one of our most favorite places and hotels. It´s a peaceful and relaxing place, isolated from most things which is what we as travellers were seeking. The hotel and it´s staff are always helpful, and the facilities on site are very good. The spa is one of the best yet visited, and I would highly recommend it.

    The pool bar food is limitied, and not of a great quality if you want to not leave the complex there is also the restuarant but this too is slightly limited in the variety of food offered.

    7.5

  • Karen
      Spain
    May 25, 2014

    We have stayed at this hotel before and on both occasions really enjoyed it. We will be back again this year.

    9.6

  • Paul-alexandru
      Romania
    May 14, 2014

    The view from the room was magnificent, and the room itself was very nice and clean. We also loved the pool, the SPA, and the nearby town (Agaete).

    The breakfast was absolutely terrible (very low quality of food, I didn't even know 4* hotels can give away "scrambled eggs" made out of powder) and some of the hotel staff had little knowledge of English. We also paid 120+ EUR per night and although we enjoyed the stay overall, it didn't feel we got enough for this amount of money.

    7.5

  • Riad
      France
    May 8, 2014

    The SPA & The Sea view. Very place full.

    No single beds for 2 pers. Only a big bed...

    10

  • Zena
      Spain
    May 6, 2014

    The Roca Negra hotel is beautiful. Instantly you are met with friendly helpful staff at rreception. You are then informed that you will receive a free cocktail, a 90 minute spa session and afternoon tea! The room itself (which was a superior room on the second floor) was enormous, modern and very clean. It had a perfect view of the cliffs and the ocean. The pool qrea is clean, quiet and elaxing. There is a lovely walkway from the hotel along the cliffs to the natural pools of Agaete and further along the restaurants. The breakfast room is lovely and the breakfast was also very nice. A lovely hotel to visit!

    I liked everything! I didnt like leaving!!

    10

  • Peter
      United Kingdom
    April 30, 2014

    Very nice "luxury hotel" with nice rooms and pool overlooking the sea. Easy walking distance to the sea, port and mountains. Good range of breakfast buffet food and friendly staff.

    Paying an extra 26 euro to use the spa's jacuzzi and pools for 90 minutes is too much. We were given it free as a complimentary gift but it should have been included in the price anyway. No written instructions provided on what the hotel's facilities were or when they were available.

    9.2

  • Patricia
      United Kingdom
    April 2, 2014

    The views from all rooms and the funky spa

    Breakfast coffee but the hotel is addressing this

    9.2

  • Adrian
      Slovenia
    April 2, 2014

    Garage parking. Friendly atmosphere in the pool bar. Garden was nice. Wifi was useable on a good day.. Free ticket to the spa, which was of no interest to us.

    Roca Negra hotel was a bitter disappointment. The hotel is extremely exposed on top of a wind-blown cliff. (It's also adjacent to a large area filled with landfill and rubbish that isn't visible from the hotel). Our "luxury suite with sea view" was not heated prior to arrival and we had to use bath towels as blankets. The hotel was less than 10% full so I presume our suite had been standing unheated for months. It took 48 hours before the room was warm. The bathroom was cold, shabby, dark and non-luxurious. Our suite was sterile with uncomfortable furniture, hard beds and minimal bedding. The minibar was empty except for 2 bottles of water and no facilities. TV was all in Spanish and the only other option was the bar. The balcony was in the shade and unusable because of constant cold wind. The cleaners "forgot" to clean the room on one day.. Dining room was in a restaurant across the road. Breakfast was adequate but unexciting and the coffee dreadful. We ate one evening meal in the "restaurant", which only has a set menu, and the only meat on offer was "white german sausage". We didn't bother finishing the meal and never used the restaurant again. The swimming pool was unheated and windblown. The pool bar was OK and served food but the WC didn't have hand soap and the waiters were using the same WC so we dropped the pool bar too.. The nearest good restaurant (there are many) is in Puerto de las Nieves, which is a brisk 25 minutes walk under sea cliffs and partly unlit. This is OK in daylight but at 19.00 it's too dark to walk back to Roca Negra over stoney unlit paths. Booking.com rates the hotel at 9.2 (should be 2.9). We've stayed at many cheaper and better hotels in Oslo (the world's most expensive city) for less than Roca Negra! This is an overpriced, charmless, "designer" hotel that is totally misrepresented by the photographs shown on Booking.com.

    3.3

  • Anonymous
      United Kingdom
    April 2, 2014

    The hotel and the area is clean, quiet and restful. Just right for us.

    Sadly, the area appears to be almost always covered in cloud. We had to travel around the island to find the sun. It could be mentioned in the hotel 'blurb' that this end of the island is often cloudy.

    9.6

  • Petr
      Czech Republic
    March 29, 2014

    Large room, design of the room, good internet connection. Good choice for breakfast. Guests arriving via booking.com receive free spa circuit voucher per person and welcome drink. Good access to Puerto las Nieves via promenade (10 minutes). Free parking in the garage.

    9.6

  • Miroslav
      United Kingdom
    March 27, 2014

    Spa area, view from pool area, great housekeeping in the rooms.

    Spa are not included in the price , very windy in pool area, pool not heated ( ice cold ) outside jacuzzi not working , breakfast are same every day , only few restaurants in the village and most of them closing very early.

    5

  • Sébastien
      France
    March 22, 2014

    nice pool bar. Nice view and terrace. The spa and fitness room. Promenade to go to Agaete port.

    it is not normal that the hotel forgets to give the ID cards back despite we stay there 2 days

    7.9

  • David
      United Kingdom
    March 18, 2014

    location .good for walking and scenery.i dont drive but to take full advantage of inland sites need a car hire.ex b/fasts but used local fish rests for evening meals.hotel swimming pool area ex and spa very smart.

    not much to dislike.small details like better quality room towels and some attention to room maintenance necessary to maintain high standards.no information re hotel in room.

    8.8

  • Michael
      United Kingdom
    March 14, 2014

    Spacious room, lovely footpath to the village;

    Balconies facing North-West, no sun whatsoever; poor coffee; restaurant does not offer snacks or a la carte; restaurant/breakfast room has no atmosphere whatsoever and feels like a busy school canteen; very poor & expensive snacks in pool café; definitely not 8.9 stars in our book, glad we only stayed for 3 nights.

    6.7

  • Michail
      Spain
    March 13, 2014

    Everything was as good as it could be. Will come back again some time.

    Nothing to complain about.

    10

  • Jo
      United Kingdom
    March 13, 2014

    Everything about the hotel was lovely.

    The only problem was the standard of the restaurant. It did not match the standard of the hotel which was disappointing.

    10

  • Anonymous
      United Kingdom
    March 7, 2014

    Room was comfortable and very spacious. staff were friendly Great location

    Lack of tea making facilities in room - should be standard for 4* hotel. Lack of any information about hotel, services or local area in room. Lack of any meeting place in evenings - e.g. a nice cosy bar for a night-cap

    7.9

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