The reception staff were extremely helpful and friendly,

Richard Úc

Fantastic location, good, comfortable suite, but best of all was the commitment and assistance from the staff, especially Rosa - she’s a gem!

Nigel Úc

The location was excellent, right next to Plaza Major, also in a little square of its own, which had some lovely cafes

Rona Vương Quốc Anh

Everything, great place, great location, super comfortable bed

Sarah Úc

The staff were great and the property was perfectly located just off Plaza Mayor.

Peter Úc

Brilliant location. Staff were so friendly and helpful. Good breakfast in the continental style. Great facilities if self catering. Great value for money.

Heather Vương Quốc Anh

Beautiful room with a little terrace overlooking the square. Not noisy but part of things happening. So close to the fabulous old centre. So many wonderful places to see, eat at and relax. Very helpful staff. There is a nice room at the top of the building with comfy seats and a few supplies available, good touch. Loved the rain shower. Daily service is nice to have.

Antoinette Ireland (Ai Len)

Liked everything about the property. Excellent location for the Plaza

Geoffrey Vương Quốc Anh

This hotel is ideally situated. It's a two minute walk from the Plaza Mayor and about a 15 minute walk from the Cathedrals. The staff were friendly and helpful and the room was smallish, but very well equipped and spotlessly clean. The tours of the cathedrals including the tower tour are a must. Absolutely spectacular. There is another attraction worth your time, called El Museo Art Nouveau and Art Deco. It is very close to the cathedrals and contains stunning sculptures, beautiful works in glass and ceramics as well as some other interesting collections. If you are like us and prefer to eat early, there are a few restaurants where the kitchens are open from noon to midnight. One is the Meson Cervantes in the Plaza Mayor which affords you a view of the plaza from above. There is also a cafeteria right down the street from the hotel which is quite good. I highly recommend this hotel.

Ian Canada

Location was excellent and the staff couldn't do enough

Marie Vương Quốc Anh