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Hotel Univers

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Canyelles Platja

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Score from 694 reviews Very good 8.4/10

Newest reviews for San Carlos

  • Amanda
      United Kingdom
    August 10, 2014

    Friendly staff. Nice pool. Relaxing atmospher. Fun for all the family. Free shuttle into roses. Nice food.

    Would like an eating option other than the buffet because sometimes we are not very hungry and would like a couple tapas. Wifi in the rooms. Towels at the pool.

    7.5

  • Anonymous
      Netherlands
    August 6, 2014

    On booking.com it is said that the San Carlos is a 4 star hotel but on arrival we found out it has only 3 stars.

    5.8

  • David
      Spain
    July 16, 2014

    Old fashioned hotel rated as 4 stars but it may barely reach 3. Far from Roses city center. No covered parking. I paid the same ammount of money for much better hotels (even 5 star hotels) during my vacation.

    3.8

  • Blyth
      France
    July 3, 2014

    Facilities excellant.In quiet area pool superb Breakfast second to none with bacon and eggs cooked to order or crepe if you prefer

    Slightly small double bed rather hard

    9.2

  • Petra
      Spain
    June 29, 2014

    The pool was amazing!

    The quality of the gym equipment is atrocious. Please have the machines replaced before someone gets hurt.

    5.8

  • Anonymous
      France
    June 19, 2014

    Clean, reasonably large rooms. Pleasant outdoor bar facing large horizon pool. Good discount on the rack rate - at 122 euros it would have been very over priced!

    Located in a housing estate with no other bar or restaurant within walking distance. Advertised shuttle bus operates every 3 hours finishing at 7pm - no way to go out in the evening without driving or taking a taxi. Despite 4 star rating only one bolster pillow, no spares in the wardrobe. No fridge in the room which is unusual even for a 3 star hotel in Spain. Breakfast buffet probably good for normal people but very little hot food for vegetarians and despite the dispenser being labelled juice it contained very watery 'nectar'. The hotel has numerous facilities for sport, a spa and various other services but there is no signage in reception and no information folder in the room at all: even arriving in the car park there is no sign to indicate where the entrance to the hotel is.

    6.7

  • Anonymous
      United Kingdom
    September 12, 2013

    Great pool, nice views of the mountains Great selection at breakfast

    Facilities becoming tired- could do with a coat of paint

    7.1

  • Hernan
      Spain
    September 6, 2013

    Staff price location pool bar

    TV too small Problems with the access card

    8.3

  • Cedric
      United Kingdom
    September 4, 2013

    One receptionist showed empathy with my issues

    Rooms do not match pictures on your website, staff uninterested in customer service, reception manager refused to speak with us, no options given when we complained about the room

    3.3

  • John
      France
    July 22, 2013

    location

    lighting in bedroom

    7.1

  • Sebastia
      France
    July 14, 2013

    On Family rooms the two beds are in the same room so you don ´t have any privacy

    7.9

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