Santa Catalina  

Restaurant - best food on Gran canaria.

The people the location it was great

European a/c

The hotel is beautiful and its immediate surroundings as well; palm trees, a big park (also for local residents). The room was spacious and very clean, with comfortable beds and a nice powerful shower. The breakfast was absolutely perfect, everything is there, including fresh fruit and cooked breakfast.

We were shocked by the uninterested and sometimes simply rude attitude of the reception personnel (especially the ladies). One lady hardly looked at us when we checked in, looked bored, tired and failed to tell us anything more than what our room number was (no info about the facilities, where the room for breakfast was or breakfast times). The word 'please' does not exist in their vocabulary, everything sounds like an order. They could better make the house keeping ladies in charge of the reception as they were very friendly and polite. Local and tourist information was only available in Spanish, as were the menus, which does not suit an international hotel. Only Spanish channels available on television or only news channels in English. Outside the premises of the hotel, there's not a lot. No nice restaurants or shops. Luckily the taxis are easy to find and not expensive.

From the time the taxi pulled up it was luxury all the way. Absolutely beautiful. Good value for money also.

It is a luxury hotel in the old style. Queit and beautiful place, friendly and useful staff. A place to enjoy life. .

The breakfast was good but not what you expect from a 5 stars hotel. The eggs were cold and there were no broiled eggs.

The history of the Hotel. The building is an old beauty.

Not many people speak English.

Beautiful historic building in a wonderful park setting yet very close to the city, marina and beach. The public areas were elegant and comfortable. As our stay was short we didn't use the spa and the indoor pool which was a shame as it looked stunning. Our room was quite grand and the bed and pillows were extremely comfortable.

The drinks were expensive and although the hotel was very quiet during the day from 10pm until 5am the noise from a nighclub located just at the end of the park could be heard clearly even with the windows closed. Our room was located at the front and would imagine those at the rear of the hotel would not been affected. The windows were in keeping with this historic hotel but unfortunately were not at all sound proof.

Lovely old fashioned Victorian hotel in acres of palm trees and exotic gardens. Comfortable bedrooms with tv, balcony and bathroom/lavatory/bidet. Superb indoor and outdoor pools, friendly service. Reception very helpful. Location is superb, ten minutes' taxi ride from Las Canteras beach and restaurant area, or city shopping centre, or La Vagueta Old Town and Cathedral.

Dining room stiff, stuffy, over priced. Breakfasts repetitive and unimaginative, morning staff surly. No mid price eating facilities. Tv in room local only, no Sky or English speaking news channel. Hotel is tired and needs some tlc and a bit of imagination. But the unique Empire /Raj atmosphere must be preserved at all costs! Lovely place.

The hotel has a romantic look. Nice park in front off the hotel. The breakfast was ok. Friendly personal. Old fashion look.

The room and the bathroom was not so specious. Not at al a 5 star level. No place to put your suitcase, I had to put it on the floor. Very small bathroom. The air-co was not working. It was a little cold in the room. No double glass in the small window therefore at lot off noise coming from the next-door swimming-pool also at night. Very expensive for what you get.

Las Palmas is short of luxury hotels and the Santa Catalina was the best we could find. It is in a convenient spot midway between the new and old parts of the City. Good bar and restaurant. Spacious room.

It looks tired and needs some investment. It would not have a 5 star rating if it was in Barcelona or Madrid.

Hotel location is great and building itself is representing Canarian style and tradition at best. Rooms differ a lot and this time I got small and no view room, so my room was not up the standard.

Room quality and location differ too much

Great staff. Good service

Add said there was casino at hotel. Add said there was cnn on Tv channel in hotel. Both did not exist. Location: to fare from the beach.

Wonderful stay except for rave next door on New Years Eve night all night. No sleep at all. Staff lovely though not a lot of english Would like to revisit again sometime Ideal to chill out Old style made you forget you were in a built up area Nothing tacky in any way apart from the noise that one night Would highly recommend it