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Sant Alonso, 16, 07001 Palma de Mallorca, Spain – Show map
Excellent location – rated 9.3/10! (score from 280 reviews)
Rated by guests after their stay at Santa Clara Urban Hotel & Spa.
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105 properties in Palma de Mallorca
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280 verified reviews
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Santa Clara Urban Hotel & Spa's staff speaks: Swedish, Italian, Spanish, English, German
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Sauna, Spa, Massage, Hot Tub, Turkish/Steam Bath, Bicycle Rental
Food & Drink
Private parking is available at a location nearby (reservation is needed) and costs EUR 20 per day.
Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Fax/Photocopying
Safe, Elevator, Heating, Air Conditioning
Swedish, Italian, Spanish, English, German
From 1:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 5 to 12 years is charged EUR 40 per person per night in an extra bed.
One older child or adult is charged EUR 75 per person per night in an extra bed.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 280 reviews
Value for money
Show reviews from:
Isla Mallorca & Spa is located in a quiet area of Palma de Mallorca. It offers an outdoor swimming pool, spa and chic rooms with flat-screen satellite TV and free Wi-Fi.
Score from 1399 reviews Very good
This chic, urban hotel is in an 18th-century palace in La Lonja district, 220 yards from Palma Cathedral. The features luxurious rooms with 52-inch plasma TVs and free Wi-Fi.
Score from 233 reviews Very good
Situated in historic central Palma de Mallorca, Almudaina has a large rooftop terrace with fantastic views of the city and port. Each spacious room has free Wi-Fi and a flat-screen TV.
Score from 1354 reviews Excellent
Stunning views of Palma Harbour can be enjoyed from the small pool on the third floor of Hotel Costa Azul. Free Wi-Fi, LED satellite TV and fridge are included in the bright, air-conditioned rooms.
Score from 1256 reviews Very good
Room simple & understated in keeping with the building but with every modern convenience. Staff couldn't have been more helpful. Peaceful location but only short stroll from cathedral, shops & resturants. Even space to store our bikes!
There was nothing to not like :)
Location, nice large room, great bed, nice people - great breakfast buffet for us Northerners who eat more than a croissant for breakfast!
- Calm decor of the room - Roof terrace for evening drink - Quality toiletries - Friendly service - Location in historic part of Palma
the view!!!! wonderful, quite extraordinary, almost like from Hitchcock's Vertigo - poetic, romatic, misterius but peaceful in the same time. So 10/10 for the view. Location - for me - the best in Mallorca. For this two reasons I would love to stay again.
Location - 5/10 minutes walk to both old town and beach; lovely helpful staff; roof terrace; spa; breakfast; comfy bed and rroom itself.
Only minor complaint was that toiletries in room not replenished
Peaceful old hotel beautifully presented within the old city walls of Palma, a very short walk to the start/finish of the marathon course. Superbly attentive and friendly staff - laid out cake and tea for our return from a hot day's running. Charming roof terrace for sundowners...
We like the unpretentious style of this hotel - modern comfortable, friendly helpful staff. Great location and spotlessly clean. This is the second year running we have returned and we would certainly recommend this hotel.
It really could do with a bar downstairs in the lobby - there is service on the roof terrace but a more central bar area would make it even better.
This is a beautiful boutique hotel in a restored part of an old convent. We stayed in a Junior Suite overlooking the convent at the back of the hotel and the room was absolutely lovely with creamy exposed stone walls, a huge, very comfortable bed and all the amenities you'd expect from a 4* establishment. However, it's worth mentioning that it was very noisy in the morning as people left their rooms for breakfast with slamming doors and clip-clopping of heels on the tiled floors and stairs - not a problem if you're an early riser but annoying if you want a lie-in. That aside, if you never intended to leave your room, this would be the perfect hotel in Palma.
Sadly, the public rooms simply aren't fit for purpose.The breakfast room/bar is tiny. While it's a nice bright room in the morning, it really isn't an appealing bar area for evening drinks with white formica tables and chairs. Presumably this is why there are no pictures on the website. We were unable to have breakfast the one morning we tried because there are only 18 seats for 20 double rooms. As it was raining, the incumbents showed no inclination to move on when they'd finished eating so after waiting 15 minutes we bailed. Talking of breakfast - the choice is very limited for a meal costing €15 a head and coffee comes from an expresso machine so it tastes delicious but each tiny coffee has to be individually ordered. The lounge/reception area is dark and uninviting so on a rainy day it's simply not a place you'd wish to linger. And the rooftop terrace has a great view but is a fraction of the size it appears in the wide-angled shots online comprising of 2 tiny areas with only 3 sun beds and seating for about 12. This is such a shame, as much about the hotel is to be applauded. But at €200 a night for the basic double room I feel that it is expensive for what you get.
Great rooms, quiet location but close to all the sights, great rooftop all round a splendid hotel
The staff were so pleasant And our room was beautiful
Wi Fi a little iffy sometimes.
Extra drink & food were very expensive.
The hotel is beautiful in itself. The rooms are very comfortable and the terrace on the last floor is breath taking. The best asperct of the stay was the friendliness and politeness of the staff. I would defeinitely go back again or recommend the hotel to relatives and friends.
Everything was absolutely perfect. Maybe just the breakfast could have some additional food, as with beverages (the orange juice I don't think was fresh). However, as I said, the venue and whole experience was great. Keep up the good job!
service, location, nice room (junior suite)
breakfast was repetitive and no many options. Old town made reaching the hotel difficult to non-resident, taxis were OK
We had a suite & it was excellent. The staff were all very friendly & helpful & the hotel was very clean.
I think they would benefit from having a proper bar but there are plenty a stones throw from the hotel so it wasn't a problem .
Location and proximity to cathedral Small size Rooms Spa Staff very friendly and helpful
minimalist room feel spacious and very clean location: close to everything staff helpful and friendly
quite nosy place, had not much sleep in 3 nights (doors slamming, heard someone walking with heels in the room above us at odd hours in the middle of the night)
Excellent boutique hotel in the old city close to Palma's historic sites, with nice sized very comfortable rooms.The hotel staff were all wonderful and made a serious effort to make our stay a memorable one.The breakfast offered was great too.
The minimalist rooms were lovely, beautifully clean with great bathroom. Upper rooms get more light and perhaps balcony. Great air conditioning. We loved the location - very quiet in the old town with the Santa Clara convent behind the hotel and the Cathedral fully visible from the rooftop terrace. Just beautiful. The staff were really helpful and just wonderful - they really made our stay special. Would definitely return.
Nothing really, didn't do breakfast so can't comment. The rooftop terrace was more a sitting space than bar but nice view over the port and cathedral.
The staff were absolutely excellent. Everyone we encountered on reception were exceptionally helpful and always polite and friendly. On an evening me and my partner indulged in the happy hour tapas on the roof top served by Fernando! Thank you Fernando for being so pleasant, smiley and friendly! We could not fault the hotel, our stay was incredible!
The rooftop was beautiful, however a small splash pool or even a cold shower installed would make a great difference whilst sunbathing.
Located centrally in old town Comfortable bed and quiet location overnight.
The room we had booked ( a superior room) was not available which made me wonder why the booking had ever been accepted. I had emailed prior to our arrival requesting a room higher up the hotel with a view and terrace. All of these requests were ignored. We were simply told on arrival that they had 'upgraded' us to a 'junior suite'. This turned out to be a larger room on the ground floor at the front of the hotel. We had no privacy and we're unable to open the shutters without all passers by seeing straight into our room. We complained immediately and were offered a possible change on the following day. We waited until 11am on the next day and were ignored. As we were only in Palma for 3 nights we gave up. The room was at least quiet over night. The room had no drinking glasses or wine in the mini bar so we had to buy our own. Even when we requested glasses they were provided but removed the next day. It was a pretty bad experience and we were still charged for the superior room at the end of our stay. Santa Clara asked for email feedback on our return home. I have provided this but have yet to receive any response.
this place is such a 'find' From start to finish the staff, facilities and ambience were relaxed yet professional - we thoroughly enjoyed our stay. The location was great - easy walking distance to explore Palma as well as quiet and peaceful to return to.
Staff were very friendly and efficient, fab view from our room, lovely breakfast, nice quiet location but very central.
Very friendly, helpful staff, especially reception and bar. Loved roof terrace.Comfy bed.
Would have preferred room at back facing garden and a balcony.
very friendly and helpful staff inside the city center and close to the beaches, both in a walking distance...
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