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Most recent booking for this hotel was today at 04:09

Score from 242 reviews Very good 8.4/10

Almudaina

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Most recent booking for this hotel was today at 07:28

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Boutique Hotel Posada Terra Santa

hotel Offering an outdoor and indoor pool, Boutique Hotel Posada Terra Santa is located in Palma de Mallorca's Old Town. Set in a 16th-century manor, this hotel offers a spa and wellness centre.

Most recent booking for this hotel was today at 07:01

Score from 103 reviews Exceptional 9.5/10

Newest reviews for Santa Clara Urban Hotel & Spa

  • Anonymous
      Australia
    August 21, 2014

    service, location, nice room (junior suite)

    breakfast was repetitive and no many options. Old town made reaching the hotel difficult to non-resident, taxis were OK

    8.3

  • Susan
      United Kingdom
    August 18, 2014

    We had a suite & it was excellent. The staff were all very friendly & helpful & the hotel was very clean.

    I think they would benefit from having a proper bar but there are plenty a stones throw from the hotel so it wasn't a problem .

    9.2

  • Sarah
      United Kingdom
    August 13, 2014

    Location and proximity to cathedral Small size Rooms Spa Staff very friendly and helpful

    Expensive

    8.8

  • Sandra
      United Kingdom
    August 11, 2014

    minimalist room feel spacious and very clean location: close to everything staff helpful and friendly

    quite nosy place, had not much sleep in 3 nights (doors slamming, heard someone walking with heels in the room above us at odd hours in the middle of the night)

    8.3

  • Carlos
      United States of America
    August 2, 2014

    Excellent boutique hotel in the old city close to Palma's historic sites, with nice sized very comfortable rooms.The hotel staff were all wonderful and made a serious effort to make our stay a memorable one.The breakfast offered was great too.

    10

  • Hazel
      United Kingdom
    July 17, 2014

    The minimalist rooms were lovely, beautifully clean with great bathroom. Upper rooms get more light and perhaps balcony. Great air conditioning. We loved the location - very quiet in the old town with the Santa Clara convent behind the hotel and the Cathedral fully visible from the rooftop terrace. Just beautiful. The staff were really helpful and just wonderful - they really made our stay special. Would definitely return.

    Nothing really, didn't do breakfast so can't comment. The rooftop terrace was more a sitting space than bar but nice view over the port and cathedral.

    9.6

  • Grace
      United Kingdom
    July 17, 2014

    The staff were absolutely excellent. Everyone we encountered on reception were exceptionally helpful and always polite and friendly. On an evening me and my partner indulged in the happy hour tapas on the roof top served by Fernando! Thank you Fernando for being so pleasant, smiley and friendly! We could not fault the hotel, our stay was incredible!

    The rooftop was beautiful, however a small splash pool or even a cold shower installed would make a great difference whilst sunbathing.

    9.6

  • Joanna
      United Kingdom
    July 17, 2014

    Located centrally in old town Comfortable bed and quiet location overnight.

    The room we had booked ( a superior room) was not available which made me wonder why the booking had ever been accepted. I had emailed prior to our arrival requesting a room higher up the hotel with a view and terrace. All of these requests were ignored. We were simply told on arrival that they had 'upgraded' us to a 'junior suite'. This turned out to be a larger room on the ground floor at the front of the hotel. We had no privacy and we're unable to open the shutters without all passers by seeing straight into our room. We complained immediately and were offered a possible change on the following day. We waited until 11am on the next day and were ignored. As we were only in Palma for 3 nights we gave up. The room was at least quiet over night. The room had no drinking glasses or wine in the mini bar so we had to buy our own. Even when we requested glasses they were provided but removed the next day. It was a pretty bad experience and we were still charged for the superior room at the end of our stay. Santa Clara asked for email feedback on our return home. I have provided this but have yet to receive any response.

    4.6

  • Lorna
      United Kingdom
    July 15, 2014

    this place is such a 'find' From start to finish the staff, facilities and ambience were relaxed yet professional - we thoroughly enjoyed our stay. The location was great - easy walking distance to explore Palma as well as quiet and peaceful to return to.

    10

  • Jackie
      Ireland
    July 8, 2014

    Staff were very friendly and efficient, fab view from our room, lovely breakfast, nice quiet location but very central.

    Nothing.

    9.2

  • Janette
      United Kingdom
    July 2, 2014

    Very friendly, helpful staff, especially reception and bar. Loved roof terrace.Comfy bed.

    Would have preferred room at back facing garden and a balcony.

    7.9

  • Anonymous
      Turkey
    June 30, 2014

    very friendly and helpful staff inside the city center and close to the beaches, both in a walking distance...

    8.8

  • John
      United Kingdom
    June 27, 2014

    Quiet but very convenient location in the old town. Large and comfortable room. Friendly and efficient staff. Highly recommended.

    8.8

  • Dawn
      United Kingdom
    June 24, 2014

    Loved the location in the heart of the city, as well as the views from the room and the roof. Thought the roof bar was a great addition.

    9.2

  • J.
      Netherlands
    June 18, 2014

    Location is perfect, Nice and quiet room, small and pretty downtown-hotel.

    I was surprised to find such à small hotel in contrary to the fisheye images at the website. All together less luxury than expected and so too expensive.

    7.1

  • Simon
      United Kingdom
    June 8, 2014

    Stunning suite with amazing views. Roof terrace a real bonus. Staff were knowledgable and helpful with excellent restaurant recommendations.

    9.6

  • Concepcion
      United Kingdom
    June 5, 2014

    Room size and decor Lovely spa and very helpful staff

    Unable to operate satelite tv and felt it was too late to start asking. View rather plain of narrow street for a superior room

    9.2

  • Lisa
      United Kingdom
    May 29, 2014

    As far to the beach as to the centre of the city and it's chic bars, restaurants and shops...a perfect location for a romantic stroll.

    8.8

  • Anonymous
      United Kingdom
    May 19, 2014

    We stayed in a junior suite which was a good size with lovely high ceilings. The walls are nice exposed rock and are thick which means the room was quiet. I would recommend staying in one of the back rooms overlooking the courtyard as these are the quietest. The staff were all very nice and location was good

    8.8

  • Susan
      United Kingdom
    May 6, 2014

    Position Very helpful reception staff

    Pillows were very firm found others in the cupboard Only one English breakfast tea bag when arrived Seemed like cream cartons Noisy coffee making at 730 am could hear high heals from person in room above us

    7.1

  • Anonymous
      Luxembourg
    April 29, 2014

    Great service

    8.3

  • Elizabeth
      Australia
    April 27, 2014

    Everything! The staff were particularly friendly and helpful

    The decor was rather too stark and modern

    9.6

  • Brian
      United Kingdom
    April 17, 2014

    We booked this hotel on the recommends and we were not disappointed. As we booked late, the only option was a junior suite which worked out great as we got a lovely room and got a really good rate because we booked 5 nights. The hotel is very modern but warm and welcoming. All the staff could not have been more friendly, good humoured and helpful from when we arrived to when we left. The hotel is ideally situated in the old town and close to the Cathedral. It's a great location for exploring Palma. We were surprised just how quiet it was, and especially in our room. We had room 107, which has a garden view. Actually there is no real garden to look at but a great view of the Santa Clara convent, and had lovely sun all day. The plants and trees you can see seem to be the convent garden. The Bathroom was a good size with a large and very good shower. The room was very clean and the cleaning service was excellent. Our room, being a suite, had lots of space and high ceilings so we certainly didn't feel closed in. There was a good size sofa as well. The bed was very good and a proper double mattress, but why are hotel pillows never as good as home?! The wardrobe was very large, lots of hangers with a big mirror and a safe. There is a mini bar, which is not as expensive as many (small water €2.50, local beer €3.50) but did not keep stuff very cold. There is a good little shop a few meters away from the hotel entrance. The roof terrace has great views of the Santa Clara Convent, the Cathedral, the marina and the sea. It is quite quite small and you may not always get a seat. We only had breakfast in the hotel once. It was good buffet style, though nothing exceptional. Cost for full breakfast was €15 pp. We preferred going out for breakfast in the local squares. We used the hotel bikes, €10 for a day. We had a great day cycling along the sea front Cost of taxi from airport was under €20 both ways and very quick and easy.

    10

  • Edward
      United Kingdom
    April 16, 2014

    Quality of interiors Breakfasts Roof terrace Friendliness and helpfulness of staff

    9.6

  • Anonymous
      Spain
    April 12, 2014

    Spacious room, very stylish in the heart of old town. Would come back any time!

    9.6

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