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Plaza de Santo Domingo, 13, Madrid Center, 28013 Madrid – Show map
Excellent location – rated 9.3/10! (score from 1122 reviews)
Rated by guests after their stay at Mercure Madrid Santo Domingo.
|Standard Double or Twin Room with Pool Access|
|Economy Double Room|
|Standard Double or Twin Room|
|Standard Double or Twin Room|
|Economy Double Room with Pool Access|
|Superior Double or Twin Room|
|Double Room with Panoramic Views|
|Standard Triple Room|
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Mercure Madrid Santo Domingo's staff speaks: French, Spanish, English
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Outdoor Pool (seasonal), Grounds, Terrace, Sun Deck
Food & Drink
Restaurant, Bar, Snack Bar
Free! WiFi is available in the hotel rooms and is free of charge.
Public parking is available on site (reservation is needed) and costs EUR 30 per day.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Air Conditioning, Designated Smoking Area
French, Spanish, English
From 1:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 30 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 1122 reviews
Value for money
Show reviews from:
Catalonia Gran Vía offers a terrace with a heated pool and views over Gran Via. There is free Wi-Fi, a spa and small gym. It is situated in central Madrid, between Puerta del Sol and Plaza de Cibeles....
Score from 2073 reviews Very good
Hotel Rex is set on Madrid’s Gran Via, between Plaza de España and Plaza de Callao Squares. This hotel features a 24-hour front desk, and rooms with free Wi-Fi and satellite TV.
Score from 3655 reviews Good
Senator Gran Vía 70 Spa Hotel is on Madrid’s Gran Via, 100 yards from Plaza de España. The hotel has its own theater, rooftop terrace with a hot tub and free Wi-Fi.
Score from 916 reviews Very good
This classic hotel, conveniently located on Madrid’s Gran Vía, has a seasonal rooftop swimming pool and a seasonal terrace with fantastic city views.
Score from 1489 reviews Very good
I liked the breakfast very much and the roof top pool.The room was a good size, shower are worked well and the bed comfortable.
The all night party in Plaza Santa Domingo kept us awake most of the night. Double glazing would help to mimimise the street noise.
Location was excellent, but that was it, alas . Nice bar also.
Small small room, only a very small window. if u wanna book, avoid room 302 at all cost! I got claustrofobic. I was very disappointed :/
Twin beds when we asked for a double
Rooms were great Pool was great Food was great
Cocktail bar only open fri and sat nights. Really wanted to see that but unfortunately was midweek
I found the staff very helpfull which means a lot in a strange country.
I thought the drinks at the roof top way over priced.
Roof top pool. :)
The toilet seat was very dirty and also the room had not been cleaned. I found some rubbish under the bed from previous costomers
The hotel staff were very helpful and the location is ideal with an underground station just outside the front door. Also only a short walk to Plaza Mayor and the Palace.
The quality of the facilities - such as the pool missing tiles on the stairs, the room we had seemed a little tacky and outdated/undermaintained for a four star hotel, and the bed was very hard and uncomfortable for a stay longer than 1 night.
Swimming pool very nice, busy at w/e but quiet on Monday
The hotel was in a perfect location and walking distance to everywhere I wanted to go. The big plus was the pool in the July afternoons we sat and relaxed with a cold drink in our hand. It was very nice experience and we had a lovely time and we will stay there again when I go back to Madrid next xx
So much nicer rooms than mine but I couldn't t be bothered changing.
Staff very easy to access and to ask questions. Hotel in the centre town just a few minutes away from Puerta Del Sol. Breakfast is very good start up for the day !!! A must be taken !!!!
Corridors are quite noisy .. You can hear people discussion when passing by the door. But the overall is very positive.
Good location, room was small but was oki for us. Staff are helpful as well
Calm environment and handy to everything including metro. Easy to walk around and very safe
good four star hotel, excellent location
the costs of drinks in the hotel, its better to go somewhere else.
The only thing decent here was the location of the hotel.
Staff were extremely rude, no way this is a 4 star hotel, I would give it 3 starts at most.
I loved the pool area on the roof. Great views and they lend you towels to use when up there. Check in/ out was swift and easy and the location was perfect.
The pool was a little busy and the breakfasts very expensive.
Everything! the rooftop pool was so much better than the photo, and the mojitos were the best we've had! Great room, with all the facilities you could wish for. Staff were excellent, the room we were originally allocated smelt of smoke when we arrived and we were immediately allocated another one. Fantastic location, we have stayed in Madrid 4 times over the last year and this was one of the best places we'd stayed in.
Location was great...within walking distance of many things. Staff working at front desk were very helpful if dealing with you in person. They booked reservations and gave great directions.
When we tried calling the front desk for assistance we were told they couldn't assist us with no explanation and no timeframe of when they would be able. However when we actually went down to the front desk and asked in person for assistance they staff was very helpful.
Central location Good breakfast Rooftop pool/bar
Dirty carpet - cleaned on first day but left wet! Small window for size of room so rather dark.
good location, nice staff
We loved our room. The hotel is very clean and the location was excellent. It was very central and close to metro stations and within walking distance of good restaurants and shops. The pool area was amazing as it was on the rooftop with great views of the city. In the evening the pool was covered and the bar remained open.
Reception staff could've been more helpful. They were not very friendly. Also drinks were unfairly priced at the pool bar. Even soft drinks were €5 each! The bar in the lobby was cheaper for some reason. The hotel would benefit from having a games room for kids. A pool table, a table tennis facility and video games would be great to keep kids busy in the evenings.
location, clean, staff
small room not big enough for 3, beds were not cmfortable,
Clean, friendly and in the middle of the action.
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