- Economy very small room (bed plus 80cm on two sides), reasonably large bathroom. They offer on the spot higher category at a surcharge. Just one tiny garbage bin in the bathroom.
- "Free spa" comes with too many strings attached, which is frustrating for the customer, because we felt the nickel-and-dimed us: Only 10-12am (at least this is mentioned in the fine print of the travel contract). Not even mentioned until you are there: Mondays closed, visit only upon availability, and you must pay €3 per towel (you cannot use your hotel room towels) and €2 for flip flops (as well as €30 refundable deposits). The limits are soft though, when we insisted we got the towels free of charge.As hotel guest you pay €8 outside the "free" hours, which includes the towel, but not the flip-flops or soap.
Most importantly however, there is no soap or shampoo at the showers, you must buy at €0.40 each portion. Unbelievably, there are toilets within the spa area right next to the pools, but there is no soap to wash your hands after use! Shower upon entry is compulsory, but since no soap is provided most people shower with water only. We had serious doubts about hygiene, we didn't see any list of regular laboratory results. We wouldn't use the spa again.
- The reception staff never greeted, never smiled.
+ Breakfast is buffet style, above average, with fresh orange juice made on the spot and unlimited Nespresso coffes, as well as local specialties (not worth 12.50E, but great if included in the room rate)
+ Spa landscape well designed: Underground, 6 small pools for 2-8 persons each and 1 larger pool (some 8x8m). Lots of jets and bubbles, various temperatures. + Large steam rooms, small sauna, quite good use of the limited space.
+ Some 2km away from the touristic center of the town, there is a feel of a real neighbourhood. Mini market at 100m (too small), supermarket at 400m (large)