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Juan Alvarez de Mendizabal, 17, Moncloa-Aravaca, 28008 Madrid, Spain – Show map
Excellent location – rated 9/10! (score from 316 reviews)
Rated by guests after their stay at Sercotel Suites Viena.
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972 properties in Madrid
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316 verified reviews
They speak your language!
Sercotel Suites Viena's staff speaks: Spanish, English
Booking is safe
When you book with us your details are protected by a secure connection.
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs EUR 23 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Air Conditioning
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 4 years stays free of charge when using existing beds.
One child from 2 to 12 years stays free of charge in an extra bed.
One older child or adult is charged EUR 28.08 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 316 reviews
Value for money
Show reviews from:
El Madroño features an attractive private garden and large rooms with kitchenettes and free Wi-Fi. It is in the fashionable Salamanca area of Madrid.
Score from 1048 reviews Excellent
Catalonia Gran Vía offers a terrace with a heated pool and views of Gran Via. There is free Wi-Fi, a spa and small gym. It is in central Madrid, between Puerta del Sol and Plaza de Cibeles.
Score from 2079 reviews Very good
This stylish hotel has a furnished roof terrace with a seasonal hot tub and wonderful views of Madrid. Rooms include free Wi-Fi and flat-screen satellite TV.
Score from 1796 reviews Excellent
Just 65 ft from Madrid’s famous Puerta del Sol Square, Hotel Mirador Puerta del Sol has air-conditioned rooms with a TV. It is on a pedestrianized street, a 3-minute walk from Gran Via Boulevard.
Score from 879 reviews Very good
Location Room (huge bed!) Cleanliness
Got a top floor suite, lovely room, lots of space and huge windows, big balcony. Nice and quiet, tucked away from the main tourist areas but close to Plaza de Espana. Hugely recommended, the staff couldn't have been more helpful, everything was fantastic.
Property of main thoroughfare so it was quiet. Two blocks to Metro station. Super helpful staff. The wait staff opened the breakfast earlier than normal time on our last day since we had early train.
This hotel is a bit out of the lively downtown area. It is across the street from an elementary school and is in a more residential area. The parking is very convenient and safe, however. Also tour bus is a short walk away. We had a top floor room with lovely large terrace, but alas, it rained. Bathroom is tiny!
Tiny bathroom, distance to tourist areas.
We arrived early due an early flight but the reception clerk was most accommodating. We were pleased with our suite complete with a balcony. It is well placed to all the main attractions all of which are within easy walking distance.
Nothing not to like.
Absolutely no noise from outside, plus thick walls. Good beds and very clean good space. Efficient air conditioner, good safe, you need to ask for the kitchen utensils including electric jug, as they are not in room on arrival.
Nowhere to put suitcase except floor. A suitcase stand would be good
The shower temperature varied, and there was insufficient hot water to fill the bath
All, staff, confort, etc
A bit expensive when you need to pay 13€ for parking..
The service friendly. Location excellent. Clear.
Bathroom extremely small. Warm dishes for breakfast warm in name only (about 7-7:30 were cold). Air conditioning for 1 and 2 tapped loudly.
- convenient location which is close to metro (between station of Plaza de espana and Venture rodriguez of L3); - room is clean and spacious with modern decoration; - kitchen facility is available free of charge once request at reception; - quiet neighborhood as it is not in the tourist zone.
I am a regular user of this Hotel, and it continues to be my number one choice when travelling to Madrid. The location is great, you are a few minutes walking from Plaza Mayor, Royal Palace, Debod Temple, etc. I really recommend this hotel.
nothing to mention
Comfortable, quiet and good location. Staff really helpful...would recommend
Location; v close to metro, Main Street & palace
The hotel is well located, two blocks from Plaza Espana subway station and near the Royal Palace and the Debod Temple. It is a few minutes walking from San Miguel Market, Plaza Mayor and from the commercial centre. The staff is very attentive and strives to serve you well. I was there two times when I visit Madrid, one in the beginning of the vacations and the other one in the last day in Spain. I stayed in two different categories of apartments, one with a big balcony in the roof and other a little smaller, but both were very good. The Breakfast buffet is also a good choice, with fruits, juices, many kind of breads and snacks, yogurts and other good options. If I go back to Madrid some day, I really intend to stay there again.
So easy to find from metro, ideal location. Nice quiet street. Clean modern rooms. Friendly helpful staff spoke good English. Didn't try food as we preferred eating out. Something left in room was posted on to us, really appreciated. Would definitely stay again.
The hotel charged my credit card in usd before I arrived, which costs an unnecessary commission. When I asked about it upon arrival two different staff told me I was wrong. I had to speak to a manager to get it resolved. I don't know who's making money off this but it is a problem at hotels in Spain.
Staff was so helpful and polite. Kitchinette is very useful.
Slow wifi in my room.
Apartment style hotel with the services of a real hotel, quiet street, good location
Noise from corridor (depends on your neighbors I guess), slow wifi when lots of devices connected
Very clean and comfortable, 5 minutes to the nearest metro station, convenient location.
The hotel/staff/location/service are absolutely great - and have not only satisfied but even surprised. Very clean, well-equiped and cozy.
The only bothering problem was a kindergarden in front of the hotel (probably there are also rooms with windows to the opposite side). During the kindergarden opening hours I sometimes forgot that I like kids )) And a hotel should have scales of course - nowadays the ailines' fines for overweight are too high. Anyway would recommend this hotel to anyone with no hesitations
Spacious rooms, good location.
Terrible staff! All went fine for the first two days. The next day, our AC broke and it was hot as hell. When we complained, the suggestion from the lady at the reception (short hair, don't remember her name), rudely suggested that we open the windows and sleep!!! Tired as we were, we even tried doing that, but it was too noisy and suffocating. After threatening to complain to her manager and even the police, she called the maintenance guy and got it fixed. The next morning, we described our experience to other people at the reception, who said that we should have booked directly with them and not with booking.com, that they don't get paid after a lot of delay form booking.com!! You only realize how good a place is based on how their service is when things aren't smooth I guess. Never going here again for sure!
very clean and cozy room. large room though not high cost.
Great location, just few steps from Plaza de Espagna. Good sound insulation, big and very clean room. The staff is very friendly. Free and fast WiFi internet connection.
Proximity to city, landmarks and restaurants. Met expectations.
Nothing in particular we didn't like.
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