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Jaén, 3, 03503 Benidorm, Spain – Show map
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317 properties in Benidorm
Including hotels, apartments, villas and more.
363 verified reviews
They speak your language!
Hotel Servigroup Castilla's staff speak: Spanish, English
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Outdoor pool (seasonal), Garden, Terrace, Sun terrace
Billiards, Sauna, Fitness centre, Games room, Library, Children's playground, Evening entertainment
Food & Drink
Bar, Restaurant (buffet), Snack bar, Special diet menus (on request)
WiFi is available in all areas and is free of charge.
Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.
Room service, Vending machine (drinks), Currency exchange, Tour desk, Ticket service, Luggage storage, Concierge service, Private check-in/check-out, Shared lounge/TV area, Laundry, Ironing service, Trouser press, Daily maid service, Fax/photocopying, Gift shop
Newspapers, Safety deposit box, Non-smoking rooms, Family rooms, Lift, Heating, Non-smoking throughout
12:00 - 16:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
One child under 2 years is charged EUR 3 per person per night in a child's cot/crib.
One child from 2 to 12 years is charged 50 % of the room stay per night and person in an extra bed.
One older child or adult is charged 75 % of the room stay per night and person in an extra bed.
The maximum number of total guests in a room is 3.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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Based on 364 reviews
Value for money
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Food was quite good and plenty of selection considering the price paid good value
The fried eggs at breakfast were poor.You can't fry eggs without oil.These were done on a griddle then turned and overdone on the reverse. Not very pleasant.
Staff very pleasant except poor bar staff.
Hotel was quiet , food wasn't the usual quality.
Great location, very clean, nice staff, nice food,would definitely stay again.
Room was very comfortable Food was great Staff friendly and efficient
Wifi was patchy
I have stopped in this hotel many times in the past, as in all my other visits,everything was great, perfect location, facilities were good, excellent choice of food. The staff again were brilliant as usual. We arrived at the hotel very late, however food was prepared for us- which was very thoughtful and appreciated greatly. Reception staff were very helpful with several enquiries dealt with promptly. The waitresses and waiters had a nice and friendly manner, nothing was too much trouble. I would recommend this hotel to everyone, I will be returning again in near future.
Very friendly and efficient. Clean and comfortable.
We enjoyed every part of this holiday, nice and relaxing. Great weather too at the start of October. Would stay again!
Staff tried their best
I had booked for 3 people which was clear on the booking but upon arrival the hotel said it was only for two I then had to call booking.com(uk number) from Spain whilst they tried to sort, which ended up as a 26 minute call at my expense, the advisor never seemed to care so was a total waste of time and money, not using again!!
Friendly welcome at reception on our arrival. Staff maintained a high level of service throughout stay. We will use this hotel again after being disappointed with our last visit to the Pueblo in Benidorm
No negative comments
My wife stayed in the hotel with young daughter in Sep-Oct 2014. Her feedback is overall excellent: friendly and helpful staff, food quality and variety, child's comfort, quiet sleeping (hotels nearer the beach would have been much noisier)
Unavailability of beach towels for rent, no ironing boards for in-room use
Everything apart from the rain!
Nothing to add everything was just perfect the oasis of Benidorm thanks
no comments whatsoever
Great hotel , good food ,freindly staff and a great location ,very clean would go again
Gym was good, food was excellent
50% of gym equipment not working
Sentral beliggenhet,kort vei til alt.
Clean, comfortable and spacious room. Fridge in room. Effective and quiet air conditioning. Good water pressure for the shower. Pool area well kept with plenty of sun loungers. Lots of tasty options on the buffet. Free wifi.
Only basic toiletries in room ie shampoo and shower gel. No complaints really!
Food was good. Rooms were basic, but clean and sufficient. Wasn't full of big groups of hen/stag do's - slightly back from the strip which was perfect for noise limitation! Free wifi.
Pool wasn't clean No tea/coffee facilities in the bedroom
Location and staff excellent . Clean hotel
Food not as good as last year . Too mant theme nights
What a Beautiful Hotel. We could not fault this hotel on any level, everything in this hotel was EXCELLENT. Well done to all the Staff there
Food was excellent throughout stay. So were staff. Room was comfortable and adequate. Pool was well maintained, plenty of sun loungers. Location was good, close to nightlife but in a quiet area.
No pool towels available. Poor menu at pool bar. No life guard on duty at pool. Internet and business centre useless. Entertainment poor quality. The area used needs a makeover, add gazebo with lights to improve atmosphere. Room maid makes calls to room to disturb you when needing access. So annoying. Booking.com are selective in the reviews they publish. I have had to be insistent they publish my review but even now not sure they will.
after 10 years + at this hotel the answer is everything
there nothing to dislike at this hotel
Having never experienced an inclusive deal before the food exceeded expectations and was very good. The room was cleaned thoroughly daily.
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