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Gerona, 9-11, 03503 Benidorm, Spain – Show map
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319 properties in Benidorm
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602 verified reviews
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Hotel Servigroup Diplomatic's staff speaks: Dutch, French, Spanish, English
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Pool Table, Ping-Pong, Fitness Center, Solarium, Massage, Hot Tub, Bicycle Rental, Playground, Evening Entertainment
Food & Drink
Bar, Buffet-Style Restaurant
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and costs EUR 10 per day.
Room Service, Packed Lunches, Vending Machine (drinks), Vending Machine (snacks), Car Rental, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Shared Lounge/TV Area, Laundry, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Fax/Photocopying, Souvenir/Gift Shop
Safe, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Dutch, French, Spanish, English
12:00 PM - 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years is charged EUR 3 per person per night in a crib.
One child from 2 to 12 years is charged 50 % of the room stay per night and person in an extra bed.
One older child or adult is charged 75 % of the room stay per night and person in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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Everything except the wifi
The wifi connection was too weak
I only stayed one night, only then because a friend was staying there I have stayed there before and my opinion is the same. Small room and the food is unexciting very basic. There are other hotels in Benidorm which afford better facilities and better value for money.
No bad experience
Liked everything the staff the food the location.it was a excellent joyce for my father in laws 80th birthday.
The single room was small but comfortable and the wi fi worked perfectly on the first night and less well the second. Can't complain about value or location. Has an attractive bar and reception area.
The buffet food was poor. There was a reasonable amount of variety but I didn't take advantage of the full board as much better food to be found cheaply nearby.
Room on the corner is larger than the normal rooms.lounge comfort place to relax.
Beds need improving for comfort, too hard!
All the staff were very friendly and helpful. We were even given complimentary tickets to The Benidorm Palace show.
The beds were very uncomfortable. Didn't sleep well
The quality of food fantastic great choice
I regularly use servigroup hotels.On this occasion the hotel was very quiet.However I was allocated the worst room in the hotel,immediately over a noisy builders yard/site.This was completely unnecessary and very poor attention to customer care.
Warm heating excellent, bedrooms clean beds lumpy. Good lounge areas. Garage security very high. Free seats to Benidorm Palace a nice touch.
The beds were not the most comfortable.
Everything else...particularly location, it's very central and close to the beach and promenade
Beds are a bit hard
everything except the new LED colour changing lights
This was always a stylish hotel, now they have installed colour changing LED glass on each room balcony, afraid instead of improving something that was already perfect, they have made the hotel look very tacky from the outside and very annoying when sitting on your balcony of an evening
Hotel well situated and very clean. Food very good
Service, location, comfort. Close to bars but far enough away for quiet. To get a break from our Spanish home, no cooking and washing up, GREAT !!!
Having to go back home. After only four nights.
Everyone was very helpful and friendly the staff always had smiles on their faces and do not think this was because it was the festive season. Christmas dinner with entertainment by the waitress was excellent.
only small point but a preference for me was no table cloths at dinnertime however there was table cloths for the Christmas meal. I can understand none for breakfast or lunch but the lack of them in the evening made it feel more like a café/canteen.
Fantastic venue for a xmas break.
Lovely modern hotel. All the facilities are first class, staff very efficient and friendly. Close to beach and facilities but quiet location.
Couldn't fault anything
Food good and plenty of variety Central to beach and bars Very friendly staff this was our 2nd visit and will use again
A wide variety of food was on offer from the buffet meals, with the shellfish superb. Should satisfy most peoples taste including children.
Nothing to dislike
Everything. The staff, the location, the service, the food, the cleanliness, the value for money and the great service provided by the chambermaids.
I can't fault anything.
This is the 2nd time we have stayed in this Hotel. The staff are very friendly and the Hotel is kept very clean. Food is of a high standard with plenty of choice. Will use again.
How clean it was. It was also quite.
No outside bar. Rooms far to small for a 4*. Breakfast cold and you felt they were rushing you out 10 mins before finishing so no time to relax.
staff friendly & helpful lovely ambience very relaxing hotel catered more towards the Spanish client not that's a bad thing
Slightly out from the nightlife Breakfast would have been better from 7am a selection of cereal as well would of been nice
Staff were excellent, helpful friendly , very obliging to help in any way.
The sauna and steam room were very poor.
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