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Avenida Filipinas, 13, 03503 Benidorm, Spain – Show map
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320 properties in Benidorm
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477 verified reviews
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Hotel Servigroup Venus's staff speaks: French
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Outdoor Pool (seasonal), Terrace, Sun Deck
Pool Table, Ping-Pong, Darts, Hiking, Diving, Water Park, Solarium, Bicycle Rental, Playground, Evening Entertainment
Food & Drink
Bar, Buffet-Style Restaurant, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not possible) and costs EUR 10 per day.
Room Service, Packed Lunches, Vending Machine (drinks), Vending Machine (snacks), Car Rental, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Private Check-in/Check-out, Laundry, Dry Cleaning, Ironing Service, Suit Press, Daily Housekeeping, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
12:00 PM - 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years is charged EUR 3 per person per night in a crib.
One child from 2 to 12 years is charged 50 % of the room stay per night and person in an extra bed.
One older child or adult is charged 75 % of the room stay per night and person in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Based on 477 reviews
Value for money
Show reviews from:
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Score from 469 reviews Good
Was my 3rd stay at The Venus and it was perfect. Spotlessly clean, great food and great staff. I will be back next year!
The buy one get one free drinks offer in the bar wasn't on anymore.
excellent food great choice
entertainment was average
Everything was great
Bathroom glass swing door : gap at top and bottom , would prefer normal door with lock for privacy .
The food was great and lots of room around the pool. Everywhere had a lovely clean smell and the staff were very helpful and pleasent
The noise as we had a road facing room but no too bad if the door was closed. Restaurant very noisy at times
The food is fabulas. It would have graced any cruise liner.
Well, I know this may sound silly, BUT, when we arrived on Thursday 23rd October we had brought with us 4 bananas, which by then had gone VERY ripe, so I placed them in the bin next to the lift on the 4th floor. THEY WERE STILL THER ON MONDAY 27th !!!!!so the bins in the public area are not emptied very often. That was the only negative about the hotel. Will still go back there.
Fast efficient check in service(even with a late check in time)! Location fantastic - 5 min walk to the beach and nightlife! Stayed h/b and wasn't disappointed with food, also everywhere is kept spotlessly clean!!
Likes---Staff,Food,--[Missed the two for one drinks], cleanliness.
Noise at night of other guests returning back from what seemed a good time out !!!!!!--can live with that
i liked every thing about this hotel it left you to do your own thing but also helped if you got any difficult problems and sorted them out for you nothing was to much trouble for the staff would use this hotel again
Everything location and food
nice hotel, friendly staff and great location.
Nice & quiet but in walking distance from all the action. Clean comfortable rooms - we had excellent walk in shower. Good buffet selection of food for breakfast & dinner.
A bit busy in the dining room when roast beef carvery available.
Right in the heart of everything Benidorm has to offer but also no noise at night. Lovely polite, helpful staff. Good food with plenty of choice. Would stay again.
Bathroom doors. Frosted glass with gaps top and bottom so not alot of privacy.
once again enjoyable stay couldn't fault the excellent service and food choices in the restaurant.plenty of sunbeds and parasols in pool area ,close enough to bars but far away enough not to be disturbed by noise. Free wifi throughout the hotel and pleasant and helpful staff on reception.
Beds on a personal choice need new mattresses as rather sagging in the middle also don't like the glass bathroom door as if you turn light on it disturbs partner sleeping and not very private as it as a gap a top and bottom.
Everything about hotel was fantastic would highly recommend it.
Beds were rather hard.
Great safe location
Food good and and well presented..excellent level of cleanliness..lovely pool area and bar terrace ..helpful pleasant staff..although close to the main area of night life not disturbed by the partying down the road ..I will recommend to friends and use again myself ..good all round value .
Not much to dislike ..only the frosted glass bathroom doors which don't fit the frame ...hence lack of privacy although that is personal preference .
Friendly staff. Great selection food. Great location. Will definitly return.
No complaints. Would recommend.
The staff excellent, the food good, and the beds very comfortable.
The seating in the Drachma Bar was very uncomfortable, hard seats. The toilet in the room was on the small side and no bidet.
Clean, friendly hotel
Staff were excellent, always smiling signs of good management. Hotel was absolutely spotless. Meals were excellent compliments to the chefs an all staff. Good swimming pool plenty of sunbeds. Very clean an one of the only hotel pools where I hAve seen life guard in attendance. This is one of Serigroups best. Well done Venus.
Just one thing an for me the beds We're very hard. But that is not a complaint. Not enough hangers in the wardrobes.
Location food pool area staff
Not having any drinks on special offers
I liked the friendliness of the staff.The food was very good.The location was very near the beach ,entertainment and the Sunday market.Secure car parking and very good security all over.
The selfish people who put their towels on sun beds and hogged the parasols and tables.I was there from 8.30 am and there were still loads of beds unoccupied with towels draped over them,three hours later. The communal toilets in terrace area. No sun on balconies on side facing Calle Ibiza.
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