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Show map Sheraton Salobre Golf Resort & Spa

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Newest reviews for Sheraton Salobre Golf Resort & Spa

  • Anonymous
      United Kingdom
    August 11, 2014

    Architecturally beautiful hotel. Very quiet, even when hotel was full. Spotless and clean throughout with very hard working friendly staff. I didn't see anyone look unhappy. Overall the staff at the hotel were really excellent and obliging - some of the best I've experienced across the globe and should be congratulated. Views from all rooms - lovely balcony and seating which was great. 6 lovely pools, especially the sunset pool and the spa was wonderful - try to get a deal with free spa as well worth it. Main 6th floor pool is large but was a bit crowded when there were a lot of families - we mainly used the sunset (adults only) pool as it was really peaceful. Excellent breakfast buffet, dinner buffet with lots of choice, interesting a la carte tapas so do consider half board options - was very good value. We also appreciated the welcome bottle of champagne. Golf courses looked great altho I didn't play - would love to come back. Lots of seating areas - bring cards/board games. Location is amazing, lots of sport options - hire a bike or do one of the hiking tours. Free car parking and close access to Maspalomas beach. Free beach shuttle very convenient. Those who are used to 5 star far east and middle east hotels may find it lacking in some areas but this is one resort I would definitely like to come back to. Truly great vacation.

    We had a triple room (lots of space) with single beds pushed together for me and my husband and one for my daughter - no problem with this but my bed was not very good - mattress way too soft and sank in the middle - the other beds were more firm so not quite sure why they were so different. It didn't spoil the holiday though. Pillows also a bit inadequate - would expect double pillows and the ones provided were quite flat with no support. Cleaning staff did good job but bit erratic with replacing toiletries and didn't wash our teacups at all from the first day. A swim suit which we didn't use at all during the vacation went missing from the bathroom - we assumed it may have been collected with the bath towels (where it was hanging) by mistake during cleaning - was a minor issue but just odd. Hotel should consider upgrading towels and bath robes as they were a little threadbare for a 5 star hotel. Pool towels were very good. Also should consider providing larger complimentary bottles of water in rooms on arrival considering water is so expensive to buy in the hotel. I would have preferred free water for the week instead of the free bottle of champagne on our first day. We ended up buying from the Spar at the entrance of the resort - no problem with this but it shouldn't be necessary on the first day. Hotel should also consider non-smoking zones in eating areas - was not pleasant being exposed to smoke in food areas.

    8.8

  • Mats
      Sweden
    July 25, 2014

    I visited the hotel for the second time. It is a very relaxing place. Everything from parking, staff, rooms, food, gym, pools, shuttle bus to the beach etc. makes the whole experience very nice.

    10

  • Anonymous
      United Kingdom
    July 3, 2014

    Everything about this hotel was pretty much perfect. I would go back. One of the best holidays I've had. Amazing views, so relaxing, plenty to do in the area or just chill at the hotel. Had a great massage and spa day!!! Will be recommending to family/friends

    Pricey mini bar and food outside of meals! Would recommend hiring a car- 15 mins taxi/shuttle to local town, cannot walk from hotel.

    9.6

  • Ioan
      Romania
    June 30, 2014

    The hotel location. Potential.

    Restrictions for children. Inflexible staff Operating the customer's credit card without consent Equipment with strange. Examples: of 3 saunas only one functioning normally. A dry sauna temperature is unacceptably low, wet sauna works randomly. Produced ice machines not working, even the sauna.

    5.8

  • Anonymous
      Netherlands
    June 22, 2014

    Restaurant staff was great, friendly, attentive. Rooms are very comfortable.

    House-keeping staff very rude. Had a problem with one of the front desk staff members who was extremely rude and refused to try and resolve our problem, completely inflexible.

    6.7

  • Monika
      Norway
    June 15, 2014

    The hotel was amazing!small and bigger pools in every floor,great rooms and beds and the staff very nice.Thank you so much to Luz Basalo the front desk leader for great help when we needwd to changes room in a diffucult situation,it ment a lot!

    labyrint hotel :-)

    9.6

  • Kerry
      United Kingdom
    June 15, 2014

    Great place to getaway and relax. The facilities are fantastic and the staff are really friendly and helpful. It never felt crowded (I was there mid-June), and although the Sunset pool area and Balinese beds were usually quite busy, there was always enough space for everyone. I really liked the fact that it's a tucked away hotel - where you can enjoy quiet and beautiful surroundings, yet with the convenience of the free beach shuttle every hour to get down right to the beach front as if you were at a beach hotel. The beach point in Maspalomas is a genius idea - you can get towels, there's a changing room and a little area at the back for sun lounging if you get tired of the beach. Alternatively, you could also take the opportunity to wander the town from here, as the hotel isn't close to anything. I also recommend the spa - I got one half hour treatment and with that comes use of the spa facilities which includes Jacuzzi and an outdoor heated pool (with more Balinese beds!). Absolutely worth the money!

    It very much felt like a hotel for couples (both young and older), but if I had been travelling with a friend, the room I was in had a lovely bathroom but there was a large glass panel right by the shower so that might have been rather awkward. But minor point as I was a solo traveller and wasn't too bothered about the fact that pretty much everyone else was with their other half.

    9.6

  • Patricia
      France
    May 24, 2014

    Everything. I had a triple room to myself, wonderful to stretch out on biggest bed imaginable ! Birds singing, overlooking pool. Wonderful sunset pool and bar with Bali beds. Spa was great too. Choice of food buffet. Ever smiling staff always ready to please. Picnic box as checked out at 4am for early flight.

    10

  • Moshe
      Israel
    May 11, 2014

    this hotel is perfect. although we are not playing golf we realy enjoyed there. amazing the food , the pool bar, the warm pool with the view in the 11th floor, the is really nice, the spa, the prices.the location is verry beautiful but is a littele far from beaches and centers, we had a car so we didn't care also there is no reason to get out from the hotel.

    it's a minor things but still, there was hd connection in the tv so we couldn't connect our laptop snd the fuesion restaurant is not so good

    9.6

  • Gerd
      Spain
    May 5, 2014

    Service was the best we have ever experienced, staff selection program must be very good as all staff both very friendly and very attentive.

    Nothing, all good.

    9.2

  • Kenny
      Belgium
    April 27, 2014

    Lots of Luxury for decent price! Top level swimmingpool has an astonishing view, with lots of romantic private sunbeds. Breakfast is extensive. Wonderful Spa & wellness. Staff is super friendly.

    Fitness is small - missing key equipment

    9.6

  • Debbie
      United Kingdom
    April 22, 2014

    staff were genuinely helpful. 11th floor pool fantastic and amazing views. good choice of food at breakfast & Dinner buffet. Would definitely go back.

    Some of the corridors were dark and needed better lighting.

    8.8

  • Charlotte
      Italy
    February 28, 2014

    Relaxing and quite place!

    The tapas restaurant is very much the same sometimes with potatoes 3 times in the same menu. Why not let you have a tapas menu to choice from.

    10

  • Laura
      Romania
    February 28, 2014

    The hotel is absolutely amazing. Crazy combination of technology meeting nature. Captures the flair of the island but also offered great comfort and facilities. Amazing breakfast. Great view

    Quite far from the beach and some members of the staff spoke very little English.

    7.5

  • Kevin
      Germany
    February 22, 2014

    Location was great. Design incredible. Spa was very good. gym was excellent but a bit small.

    Long wait for food TV system not available and the staff told me they knew, when I complained. I agree the hotel is poorly lit in places.

    9.2

  • Anonymous
      Ireland
    January 24, 2014

    The friendly staff. The 11th Floor! The breakfast. The complimentary keep fit classes given by Sarah.

    No tea/coffee facilities in my room. Dinner in restaurant not great, expected more choice and a better standard. Rest of group enjoyed their steaks.

    10

  • Anonymous
      Latvia
    January 12, 2014

    Staff is try to help and solve the problem even it difficulty

    -when you come nobody meeting you outside -the cleaning is not regular -very pour serves in the pool area -difficult to find anybody when you call to reception -idea of bath room (design and planing is very bad )

    6

  • Amit
      United Kingdom
    December 29, 2013

    Selection of heated pools Attentive staff as it was mine and my gf bitthday and we were given complimentary cava Excellent spa Beautiful scenery

    Low lighting around stairwells making it difficult to see steps That's ll

    7.5

  • Anonymous
      Switzerland
    September 30, 2013

    The views

    No one told us smoking is forbidden everywhere (even open spaces). We realized at 10PM when we asked for an astray. They didn't offer a smoking room.

    7.1

  • Rachel
      United Kingdom
    August 14, 2013

    Location and style of the hotel, sunset level

    10

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