SH Valencia Palace    

The spacious cool bedroom and bathroom Friendly stsff

Food and drink overpriced

Great location, close to centre but also right next to the Turia parks. Nice walks in every direction.

Nothing.

The staff had no idea of tourist attractions, trips or places to see

Pool & room comfort

Nothing

staff, breackfast and Horchata

noises from next rooms

good location pleasent staff good deal on car parking costs excellent food

We liked this modern clean hotel in a good location, with car parking nearby and a lift to lobby. The rooftop pool and terrace was a bonus. We found the room to be a good size, quiet and comfortable. The City of Arts and Sciences is ten minutes walk away, and the old town centre about 30 minutes pleasant walk. This hotel is good value and we recommend it.

The direction signposts are a bit misleading. Coming from the south it is an immediate sharp right turn off the busy roundabout. Nothing to do with the hotel but the tourist bus is overpriced and not very useful.

Good central position to get to old town

Bad view out of room, bed was to hard but was sorted out buy moving rooms

Location is perfect The staff was friendly and helpful Rooms quite spacious

The hotel is not really new

Good service in a comfortable hotel. Large rooms and bathrooms. Everything seems to be fairly new and cleaning is absolute. I also had the chance to try the spa. I got a massage and it was perfect. Also a parking is available.

The hotel is a bit far way from the city centre by walking, though it's close to the City of Arts and Science. I would say the spa therapies are a quite expensive unless you get a short massage.

Friendly staff, comfortable bed, large bathroom, good location (short walk to city center)

Breakfast buffet was definitely not up to 5* standards (not even 4*!) and location was poor (underground room)

The staff and location of hotel were excellent

Wonderful mattress! The greatest breakfast! Worth 5*.Cost 18 euro, but it worth it.Good pool. Helpfull staff.

Location,car park ,room size and maid service

Very hard beds,poor pillows,lack of money exchange Cost of car parking

Lots of space and very helpful staff

Spa is a bit expensive, and its not clear this is not included in the price

Excellent Hotel always friendly. Great breakfast, well worth the extra.

Good value for money as for the rooms and location.

Poor quality breakfast. You expect more from a five star hotel. Sauna in the spa area broke down twice and jacuzzi water was cold. Internet connection should be much better.

Staff friendly Good size rooms Great bathrooms

Bit too business-like for a leisure stay Additional charge for some Spa treatments

Fabulous big rooms and well equipped.Location great for old town and City of S&A.Cleanliness. Helpful reception and concierge staff, giving good restaurant advice when asked.

Receptionist at Wellness Centre unhelpful and unfriendly. We had planned on having massage(s) but she was so unhelpful when we asked her about services that we didn't and we were there for 5 days.

Large and quiet room with a spotless bathroom. Ideally situated for airport metro and access to Turia Gardens. The old quarter of Valencia is a 10 minute walk or a short ride on No 4 bus from outside hotel. Good restaurant - because of a flight delay, we arrived at 10 pm and still got an excellent dinner.

Location very good for Palau Musica and value for money

Great room

bed very hard and no tea/coffee facilities in room. Wanted to used jacuzzi but you have to book this and was not advised when i booked in and i asked about pool and jacuzzi. Pool area very tired and cold. Breakfast ok nothing special, just expected more from a 5 star hotel.

The comfort in the room, tasty and varied breakfast with excellent fresh orange juice, a nice swimming pool under the roof. The hotels offers everything needed for relaxation. It is also located close to amazing city park and not far from the old city centre (some 20 min walk).

Those who are looking for designer hotels or family hotels might be not completely satisfied with this hotel as it is rather suitable for business purposes than vacation. It could be nice to have the breakfast restaurant on the floor with windows and not in the basement. But these are minor things ;)

We enjoyed our stay so much that we would come back again and recommend your hotel to anyone, The staff are friendly and Helpfull and location is spot on .