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Newest reviews for SHS Hotel Aeropuerto

  • Daniella
    July 21, 2014

    Close to airport as we arrived late at night. The bar was open late and we could get a meal and drinks

    While the soundproofing works for the aircraft noise. The actual interior walls let every sound from neighbouring rooms through and being an airport hotel people are banging doors and talking, etc at all hours.


  • Anonymous
    July 14, 2014

    Good breakfast Big room and big badroom 24h shutle Clean

    No elevator


  • Anonymous
    July 4, 2014

    The extremely expensive and bland food


  • M.
    June 24, 2014

    The staff was superhelpful and nice! I was impressed! I would stay here again for an early flight from Barajas airport. Great value!!!

    For future guests, be sure to check directions and map before heading there because my GPS could not find it. Other than that... Perfect!


  • Maureen
    May 29, 2014

    Ideal location for a an airport stop over. Meal in the restaraunt was very good.

    May be because the hotel was very busy when we checked in but the staff appeared very flustered.


  • Ellen
      United States of America
    May 17, 2014

    Room was spacious. It was adequate for a one night stay before a flight. Quick, reasonable coffee and croissant offered in lobby for a reasonable price.

    Room was quite removed from lobby. Not very soundproof.


  • Jelle
    May 12, 2014

    good front office free hotelbus connection every 1/2 hour to the airport


  • Svetlozar
    May 7, 2014

    It is good as a transit point, close to the airport.


  • Brian
      United Kingdom
    April 23, 2014

    I am unusual in that my stay was more than one night. I am an aviation photographer who chose the hotel purely on its proximity to photo spots close to one of the airport runways. The shuttle bus service was very efficient and friendly. It is also possible to get to the centre of the city via one of up to 10 different local buses which stop on the main road outside the hotel. The room and bathroom were of a very decent size and the bed was comfortable. Staff were friendly although at times seemingly overwhelmed and understaffed. The price I paid seemed to offer excellent value.

    The hotel supposedly has air conditioning but it is controlled centrally (i.e. can not be adjusted from the room. When I stayed the room was uncomfortably hot. Having to open the window and having a room overlooking the main road made sleep difficult. Bar/restaurant prices are very expensive although the food was of reasonable quality. The problem is the lack of any nearby alternatives - there is literally nothing around. I found a shopping centre with a supermarket but this involved 2 stops on the bus.


  • Adam
      United States of America
    April 16, 2014

    Staff was very accommodating, helping to get dinner for a student group with a late arrival and an early departure. The rooms were clean and comfortable and the shuttle was prompt and got the whole group and their luggage to the airport on time. I would definitely return with another group.

    It was a little hard for the bus driver to find the hotel at first.


  • Jane
    March 28, 2014

    Breakfast was ok. Buses nearby.

    Horrible front staff. Room front doors are like storage hold alls with fridge doors. Smelly damp room.


  • Anonymous
    March 28, 2014

    Good value



  • Austin
      United States of America
    March 18, 2014

    Close to airport, Cheap, Good prices for parking, Very small dogs are free

    Difficult to find


  • Dagmar
    February 11, 2014

    Prompt pickup at the airport. Good food (even though a bit too expensive). Friendly staff, helpful with the room. Will stay there again.

    Water 1/2 liter Euro 4 is too much.


  • Nicholas
    February 2, 2014

    Airport Parking Wifi

    Limited food available between meal time.


  • Mette
    January 20, 2014

    The bath room and the bed

    The receptionist. He treated me like we were in the army. NO people skills! The location. NO possibilities of walking to a restaurant or ANYTHING


  • Alexander
    January 15, 2014

    very good response time after 'phoning for pick up from airport and very helpful staff

    poor staffing level in restuarant/bar in evening


  • Anonymous
    January 15, 2014

    Very convenient 10 day parking and shuttle service to the airport. The free parking basically paid for the night at the hotel

    We had a room that looked out on the motorway and had constant heavy traffic noise. One window didn't close properly and thus didn't keep the noise out. If they put in double windows it would be excellent.


  • Anonymous
    January 2, 2014

    Very spacious.

    There are not extra blankets and it felt a bit cold for the end of December. Noisy neighbours too. No double bed for us.


  • Michael
    December 22, 2013

    Location is close to the Airport Shuttlebus is free

    Extreme smoke smell in the room although we have specified we would like a non smoker room It was very very very cold because of the poor isolation of the door "Lcd tv" means old crt tv, "recently modernised" is maybe for rooms in another building Very poor and expensive restaurant menu


  • Krisztina
      United States of America
    December 17, 2013

    The hotel is in a convenient proximity to the airport for an overnight between flights. Very nice reception staff at check-in and very efficient service at the bar. Good food. Punctual and well organized airport drop-off in the morning at 4:15am.

    The airport pick up was disappointing. Being first time at the Madrid Airport we did not know that there is a specific hotel shuttle pick up location at the airport. We were waiting on the other end of the terminal and when I finally found the shuttle bus, I have informed the driver that we just need a few more minutes to take our luggage from the other side of the terminal. The driver said he can wait only 5 more minutes. We were back at the shuttle pick up location within 5 minutes only to find out that the driver left us there. In the meantime another guest arrived and called the hotel for pick up, they told him it would take 10 minutes. After waiting 25 minutes still no shuttle, so I called the hotel again. They again confirmed the shuttle will come within 10 minutes, but we ended up waiting another 30 minutes. The whole shuttle pick up cost us over an hour waiting time at the airport and several phone calls to the hotel.


  • Santiago
    December 16, 2013

    Service and airport shuttle

    Location, you can hear everything from other rooms, bad food... would not stay there again.


  • Mark
      United Kingdom
    November 25, 2013

    Good value breakfast. It was a good location for the airport which is why we chose it.

    Location is away from Bars/Shops/Resturants (although there is a bus stop outside, but to where?). Menu basic.


  • Russell
      United States of America
    November 12, 2013

    Location is poor


  • Anonymous
    November 12, 2013

    It is a smart choice if you just need a place to stay for the night, and go to the airport. The free shuttle service is really good. The accommodation is nice, could be improved, but you get what you pay.

    For the shuttle service, you need to do a international call for a phone number(if you don't have a spanish cell phone), when you arrive at the airport to schedule a meeting point.


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