Silken Puerta Castilla

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hotel Vincci Capitol Senator España Spa Hotel Silken Puerta America G.L. Regina Abba Castilla Plaza Gran Hotel Velazquez Hotel Ganivet H10 Villa de la Reina show the 8 most popular…Show first two…
Business Area CTBA 1.2 km Torre Picasso 1.9 km AZCA 2.1 km
Landmark Plaza de Toro de las Ventas 5.0 km Torres Kio 0.1 km Puerta de Europa 0.2 km Palacio de Congresos 1.5 km Plaza de la Moncloa 4.4 km show the 5 most popular…Show first two…
Museum Museo Sorolla 3.6 km Real Academia de las Artes de San Fernando 5.0 km
Park Parque de Berlin 2.2 km
Stadium or Arena Estadio del Bernabeu 1.7 km
Theatre Auditorio Nacional de Musica 3.6 km
Train Station Estacion de Chamartin 0.8 km
Underground Railway Station Plaza de Castilla 0.1 km Valdeacederas 0.5 km Ventilla 0.6 km Duque de Pastrana 0.9 km Chamartín 0.9 km Cuzco 1.0 km Tetuán 1.2 km Pio XII 1.4 km Bambu 1.4 km Begona 1.4 km Santiago Bernabeu 1.5 km show the 11 most popular…Show first two…
Airport Barajas (MAD) 10.8 km

Silken Puerta Castilla

Paseo de la Castellana, 191, 28027 Madrid (Show map)

Overview and availability
Photos (12)
Guest reviews

More photos (12)

Score from 482 reviews

8.1

This hotel is located in the commercial heart of Madrid, beside the emblematic Kio Towers on the Paseo de la Castellana – one of the cities most important streets.

Well located for business guests, the Silken Puerta Castilla is set near the city’s congress centre. It is also just a 15-minute drive from the Juan Carlos I trade fair site. However, this modern hotel is also within easy reach of the Madrid’s cultural centre, as well as being just a short walk from the world-famous Santiago Bernabeu football stadium.

Rooms in this smart hotel feature large windows, allowing in plenty of natural light. Other on-site facilities include a gym, so you can unwind after a busy day’s work.

Rooms: 262. Hotel Chain: Hoteles Silken.

Availability

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Hotel Facilities

General

Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Family Rooms, Elevator, Safety Deposit Box, Soundproofed Rooms, Heating, Luggage Storage.

Activities

Sauna, Jacuzzi, Turkish/Steam Bath.

Services

Room Service, Meeting/Banquet Facilities, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Currency Exchange, Car Rental, Tour Desk, Fax/Photocopying.

Internet

Wireless internet is available in the entire hotel and costs EUR 10.44 per 24 hours.

Guest Parking

Public parking is possible on site and costs EUR 23.38 per day.

Hotel Policies

These are general hotel policies. As they may vary per room type; please also check the room description.

Check-In

12:00 - 14:00 hours

Check-Out

12:00 - 12:00 hours

Cancellation

If cancelled up to 12:00 on the date of arrival, no fee will be charged.

If cancelled later or in case of no-show, the first night will be charged.

Children and extra beds

All children under 2 years stay free of charge for cots.

All children under 8 years stay free of charge when using existing bedding.

All older children or adults are charged EUR 29.96 per night and person for extra beds.

Maximum capacity of extra beds/babycots in a room is 1.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets

Pets are not allowed.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Diners Club

The hotel reserves the right to pre-authorise credit cards prior to arrival.

Hotel information

On the hotel’s top floor, from 08:00 to 22:00, guests can relax in our steam room, jacuzzi or sauna.
Our fitness area is located on the 2nd floor.
The hotel has 4 halls, including private halls suitable for small meetings and the grand Puerta Europa hall seating up to 200 people.

Food & beverage

Our restaurant, Taula, serves tasty and succulent dishes that span the traditional and designer styles of cuisine.
Our Head Chef, Raúl del Barrio, one of the most prestigious professionals in the country, has designed a creative menu where you will find a "fusion" version of haute cuisine influenced by both Basque and Mediterranean gastronomy.

Room information

The hotel has 262 bright and spacious fully equipped rooms, decorated in warm tones with contemporary furniture.

Area information

It is also right next to the Conference Centre, only 15 minutes from the airport and 10 minutes from the Juan Carlos I trade fair site.

Terms & Conditions

Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our terms and conditions.

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Overview and availability
Photos (12)
Guest reviews

Click thumbnail to see larger photo. Or show description of this hotel

Area photos

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Overview and availability
Photos (12)
Guest reviews

The guest reviews are submitted by our customers after their stay at Silken Puerta Castilla.
They are opinions of guests that reflect their experiences when staying at this hotel.

Total

8.1

Based on 482 reviews

Staff	7.8
Services	7.9
Clean	8.6
Comfort	8.4
Value for money	8

Show scores of:

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews

Previous page Next page Showing 1 - 25 (Total 482)

Yossef
Solo traveller
ramat gan, Israel
September 23, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

On rhe main route between airport and city. I got a very nice suite with 2 rooms in price of a double.

Too far from the center.

8.5

Anonymous
Solo traveller
Spain
September 22, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Very central

8.5

Hung
With friends
Taipei, Taiwan
September 2, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

the room is clean and perfect .and when you come in to the hotel everything is great. it is great place have a vacation with friends.

Haresh
Family with older children
Mumbai, India
August 31, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Cooling of th Air Conditioner

Anonymous
Mature couple
Spain
August 26, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

4pm checkout time

reception staff was not very friendly 4pm checkout was confirmedby phone. but once we arrived were told we would have to pay extra unless weleft by 3pm Also we had no idea that the restaurant and lounge were closed for the time of our stay.

7.5

Weifeng
With friends
Torino, Italy
August 25, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

8.5

Bruno
With friends
Lisboa, Portugal
August 21, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

4.5

Anonymous
Solo traveller
Portugal
August 19, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The room was excelent!!!

9.5

Lauwaert
Family with young children
bruselas, Spain
August 18, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

large room, very soundproof (even the noise of drilling in the adjacent soon to open MacDonalds had trouble to get through)

no facility for hot drinks in the room

Anonymous
Family with young children
Portugal
August 17, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

6.5

Ana
Family with older children
Caledon, Canada
August 16, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Anonymous
Family with older children
Portugal
August 14, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Confort; easy acess

Sami
Family with older children
ALHASA, Saudi Arabia
August 13, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

everything was good enough.

the breakfast time should be extended and start earlier.

Anonymous
Solo traveller
United Kingdom
August 2, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

price of ironing a shirt,the link to 4 questions that turned out to be 15.

Hilal
Solo traveller
MUSCAT, Oman
July 27, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

location

a box of tissue in the room would be nice. Free internet not available, also no cofffee/tea facilities

Anonymous
Solo traveller
United Kingdom
June 22, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Location

Bernadette
Solo traveller
London, United Kingdom
June 17, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

It is a well kept hotel with beautiful views and the location is great.

Anonymous
Solo traveller
Netherlands
June 16, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Anonymous
Solo traveller
Netherlands
June 16, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Feng
Solo traveller
Diamond Bar, United States of America
June 14, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Excellent location.

No free wireless access in the room.

Anonymous
Young couple
Spain
June 10, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

we got upgraded to executive, mini-suite was great. good location, far from center but metro and bus connection good

there is a McDonalds below and the rubbish collection around 03:45 was very very noisy. we were on the 3rd floor but heard the machines very clearly

Anonymous
Young couple
Portugal
June 3, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Very good rooms and service, and the price is very competitive. I recommend!

Pavel
Solo traveller
Praha 9, Czech Republic
May 30, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

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Silken Puerta Castilla

Score from 482 reviews

Availability

When would you like to stay?

Check-in date

Check-out date

Hotel Facilities

General

Activities

Services

Internet

Guest Parking

Hotel Policies

Check-In

Check-Out

Cancellation

Children and extra beds

Pets

Accepted credit cards

Hotel information

Food & beverage

Room information

Area information

Terms & Conditions

Area photos

Individual guest reviews