Excellent service. Top level at reception. Information. Restaurant. A mile ahead from other top hotels. They are real Artists. They make you feel special

Agustin Spánn

The hotel is situated in a great location, literally opposite the Guggenheim Museum, which is definitely worth a visit whilst you are in Bilbao. The breakfast is served in the rooftop restaurant (half inside, half outside) and is fabulous. Rooms are really comfortable with top quality toiletries (we were upgraded to a junior suite which had Diptyque toiletries, very luxurious) - thank you!

Rachel Bretland

Great location near the Guggenheim, river, and within 30 minutes stroll of the old town. High standard of maintenance and great ambience, especially in the ground floor bar area. Javier at reception was fab with local advice and restaurant bookings, thanks.

Paul Bretland

This is a lovely hotel - modern, stylish and comfortable. The location is absolutely perfect, just across the road from the Guggenheim and a short walk along the river to Casca Viejo, a few streets from the main shopping area, and 5 minutes from the funicular. A big, bright room, ideal to relax in after wandering around the city. This was our first time to visit Bilbao, we weren’t sure what to expect, but what a fantastic city. There are so many bars and restaurants within walking distance of the hotel, we asked the concierge for some recommendations (Calle Ledesma on Saturday afternoon was a great experience) but really we just decided to stop wherever looked good for a drink and some pintxos and on to the next place. Without doubt we would recommend Bilbao as a place to visit, and without doubt we would recommend this hotel. The staff were so helpful, but a special thank you to Berta, for her charming service and assistance during our stay. We appreciated it so much.

Ross Bretland

Modern clean hotel, large room, big bathroom, good sound isolation.

Nikolai Ástralía

Fantastic place, super friendly staff, very clean and large rooms, comfortable beds and great location

Nikolai Bretland

-location is superb -the room is superb -the breakfast is superb -the staff is superb -the spa is superb

Timea Ungverjaland

A big, comfortable room overlooking the beautiful Guggenheim museum. Great location and short walk along the river into the historic part of town. The hotel staff were friendly and super helpful and the bar was also great.

Louise Bretland

The location to the Guggenheim museum is the best. Plus we had a view of the famous dog.

Monica Bandaríkin

We were pleasantly surprised. The staff went well above to make our stay comfortable. They took total responsibility of our car. We decided to eat in the restaurant because we were catching up with our grandson a nd his friends. We were not disappointed. 👍

Monica Bandaríkin