Silken Gran Hotel Havana  

Nära till shopping och utflykter. Bra service och fina rum. Bra personal och fin frukost.

Vi bad om hjälp med turlistan till bussen från Marcelona till flygplatsen. Vi fick hjälp det går busskl 16.30. Men när vi kom fram var den inställd. Vi var tvungna att taxi till flygplatsen för att inte missa planet.

Personal, läge, rummen får betyget mycket bra från mig. åT ej I restaurangen så kan ej bedömma den. Men den såg då fin ut!

Bra läge, fint rum, lugnt och tyst. Skönt med pool och bastu på taket efter en lång dag på stan. Den bredaste säng vi haft i ett dubbelrum. Två platt-tv och en stereo på rummet (egentligen två rum). Fri tillgång till kaffe (nespresso) och tilltugg.

Hotel front desk personnel were terrific and very helpful. I was given a room on the 6th floor and away from the street noise and was able to sleep. Although an old building, it was renovated and it has a contemporary look. Unlike other posters, we had an excellent time at this hotel!

The long wait from time of arrival until room was assigned. I did arrive at 0830 am and the rooms were not to be ready until 1500 pm but did get mine at 1340 but still it was a long time.

Our room was quite nice and clean and the king size bed was very comfortable. Comfort was a great aspect I liked from this hotel. And the receptionist Josep was helpful and polite.

The Internet has restrictions that thy don't tell you about. You think your rooms comes with free wifi but they charge if you want I access your email. Strange.

This was a very clean and slick looking hotel. Lovely breakfast and very friendly staff.

We specifically booked the hotel with the rooftop pool in mind, even checking that the pool was open two weeks prior to arriving. On arrival we were disappointed to find the pool shut for maintenance! During our stay there was no visible maintenance being carried out on the pool, so I suspect it had been shut due to lack of interest. We had two very unhappy children!

The location was great and within easy walking distance of most of the city's sightseeing must sees. Reception staff really friendly and helpful. I must also comment on the curtains, they were really 'black out' curtains and were excellent for cutting out the daylight and enabling us to have a lie in.

It was a little concerning that the hairdryer electricity point was 'loosely' attached to the bathroom mirror - not very 'health & safety'. However, saying this we would stay here again so it hasn't put us off using the hotel again.

Personel at reception.

Very bad internet conncetion at rooms.

Excellent location, spacious room, staff very polite and useful.

A bit noisy in the mornings, very poor wi-fi.

My experience with this hotel was very good. The staff were very friendly and so helpful.

My only critic of the hotel was the fact that I had to pay €24 per day for parking, which amounted to €96 for the duration of my stay. When I am in Barcelona again if I have a car hired I will not stay in the hotel, if I'm not hiring a car I will stay in the hotel.

Room service is not 24h...

Really like the hotel & the facilities. It's very close to the Plaza de Catalunia with everything with in a walking distance.

Didn't have the adapter to convert a British switch to a European one.