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Newest reviews for Silken Puerta America

  • Paul
      United Kingdom
    August 20, 2014

    Everything was excellent, bizarre, unique, stylish . . . .try it!

    Only a single night stop over so will return another time to enjoy the facilities properly.


  • Isaac
    August 14, 2014

    A real treat if you are into design.


  • Ahmed
    August 10, 2014

    The room was amazing, and very friendly staff, I also liked the airport shuttle service


  • Madian
      Saudi Arabia
    August 10, 2014

    The innovative design

    minimal facilities


  • Evgeny
    August 9, 2014

    Booking a room by Zaha Hadid is really worth it. Very nice bathroom. Good breakfast. Nice design. Close to the airport. If you stay just 1 night at the weekend and depart early you might not need to buy parking slot since you can park next to the hotel in the street for free. Figure it out.


  • Remy
      United States of America
    August 5, 2014

    Really surprised that the rooms looked exactly as pictured. It was an experience, not just a room to stay in. We enjoyed the view of the city that our room afforded; we woke up to a stunning sunrise as we left the drapes open the night before, loved the ability to set the lighting mood to day or night, loved the many little things that made it comfortable. We thought at first that it was too eclectic for our taste but the comfort it afforded made it all worth while.

    Loved everything in the white room we stayed at.


  • Anonymous
    August 3, 2014

    Amazing design Staff was extremely professional and courteous

    Location is far from the center and there's nothing to do or eat around it (take into account 15 euro cab into the city each way when staying there)


  • Hisham
    August 3, 2014

    Neat, clean, friendly staff, 5 star experience, free shuttle to and from hotel to city center and airport, Comfortable rooms, great facilities.



  • Anonymous
    July 31, 2014

    Each floor has a different design. We had the Zaha Hadid room on th 1st floor. Totally recommend it.

    We enjoyed everything


  • Damir
    July 30, 2014

    Form follows function, as Bauhaus architects would say. Well, there is a lot of form in this hotel (some of it even on additional cost, like we choose), much less function (e.g. air condition blowing directly on the sofa, or almost no space for toiletries in bathroom...), lots of high tech stuff supported even with a door knob hanger saying 'Something is broken' for those who cannot handle high tech. And all of this literally on multi track highway (you have beautiful view on it!) with a lot of noise which even sound isolation cannot isolate. And the location is in the middle of nowhere, so you spend half an hour in cab riding towards downtown while at the same time receptionist would say that it is only 20 minutes to city center on foot! Also, Wi-Fi is not for free (despite they claiming it), only basic web browsing on lowest possible speed! And when you complain about it, they will do anything to justify they don't have a clue what the service industry is! The 'polite' receptionist excuse herself for not having 'Sea view rather than highway view'! Anyway, the hotel ruined our visit to the beautiful city of Madrid! Choose anything else if you are visiting Madrid as a tourist!


  • Anonymous
    July 29, 2014

    nice view in 11st floor nice & comfortable design metro & supermarket is very near

    nothing but expensive breakfast


  • Sandra
      United Kingdom
    July 29, 2014

    Breakfast was very good - wide choice except the organge juice tasted off.

    Ordered some food from the bar - a pizza - was the worst pizza have ever had - tasteless with mountains of cheese. Could not finish it!


  • Francis
    July 24, 2014

    Value and good bar and restruant


  • Ahmed
      United States of America
    July 23, 2014



  • David
      United Kingdom
    July 18, 2014

    Outstanding design, great restaurant, beautiful views from rooftop bar

    Terrible Wi-Fi connection unless paying, location isn't the best


  • Rémi
    July 15, 2014

    Architecture Service Kindness of the staff comfort



  • Anonymous
      United Kingdom
    July 15, 2014

    That it was different. The staff in the restaurant at night, very pleasant and professional. It's good to see this place once for one night.

    I thought it was tired as others had mentioned. I thought some of the design features were impractical e.g. a bath so large I could lay down flat with my elbows out. A card in the bathroom said Madrid needs to protect it's water - so an element of contradiction. Apart from a gentleman I dealt with on Reception the others appeared rather unapproachable and not over friendly. I did not feel relaxed during my stay.


  • Adeel
    July 15, 2014

    I really liked the work from architect because he has decorated all floors with different theme which I really liked.

    Just location is not good because didn't saw any food center or shopping area near to this hotel. Thakns


  • James
      United Kingdom
    July 13, 2014

    Very friendly and professional staff. The best in Spain so far.

    Top floor bar shut in the morning.


  • John
      United Kingdom
    July 8, 2014

    Great hotel with some novel ideas. Clearly not to everyone's tastes but we liked it. Close to metro station

    Not walkable to anywhere under 10 minutes without using the metro but fine for us


  • Ana
    July 1, 2014

    original desing

    Target to use elevator


  • Sanjeev
    June 28, 2014

    I like the hotel because it's clean value for money ,staff speaks English , and food is good ,

    No free parking for the guest


  • Anonymous
    June 17, 2014

    The style, the material used, the whole concept

    Terrasse bar all the time closed for guests as it was booked for special events.


  • Monica
      United States of America
    June 15, 2014

    Great Atmosphere and helpfull staff


  • Ahmed
    June 12, 2014

    Shuttle bus service was ok , the lady at the reception was very helpful ( her name is Goadalopa ) .

    I choose to stay in Zaha Hadid design ( white Room) but the room is nice as a design but not practical for staying and moving in the room as example : only one miror in the toilet , no full body mirror , internet service is very poor , the shower design is fantasy but you can't stand to take a shower comfortably , The hotel is far from the city center. Small swimming pool and the GYM are both in a closed small room, no space fir bags , limited and small space as closet Generally the stay was ok nothing wring but the room is not comfortable at all . It is good for solo traveler


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