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Capitán Haya, 43, Tetuán, 28020 Madrid, Spain – Show map
|Premium Double or Twin Room (3 Adults)|
|Classic Double or Twin Room|
|Premium Double or Twin Room|
|Family Room (2 Adults + 2 Children)||
|Premium Family Room (2 Adults + 1 Child)||
|Deluxe The Level Room with Executive Lounge Access|
|Premium Level Room with Executive Lounge Access|
|Junior Suite The Level with Executive Lounge Access|
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970 properties in Madrid
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397 verified reviews
They speak your language
Melia Castilla's staff speaks: Russian, Italian, French, Spanish, English, German
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Outdoor Pool (seasonal)
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and costs EUR 27 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available
Russian, Italian, French, Spanish, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 397 reviews
Value for money
Show reviews from:
Just 2 Metro Stops from Real Madrid's Santiago Bernabéu Stadium, this hotel is located next to the Kio Towers on Paseo de la Castellana. It features free Wi-Fi, a spa and a free gym.
Score from 2697 reviews Very good
Located next to Cuatro Caminos Square, this hotel’s interior is decorated with plants and palm trees. Its restaurant features an attractive conservatory and the smart rooms come with free Wi-Fi.
Score from 1276 reviews Excellent
The Rafaelhoteles Orense has stylish accommodations located in the heart of Madrid's business district. It is close to the Santiago Bernabéu stadium.
Score from 422 reviews Very good
This designer hotel offers free Wi-Fi, a pillow menu and free bottled water in rooms. Direct buses to Puerta del Sol stop outside, and Madrid’s IFEMA Exhibition Centre is a 10 minute drive away.
Score from 895 reviews Very good
Breakfast buffet is fantastic, staff very friendly, good restaurants, nice ambience
Pool was closed for 'winter', which is from October 1st.
The staff in the level lounge were great.
The gym could use a bit more equipment. The cleaners were inconsistent. As well the carpets throughout the hotel appeared dirty and shabby.
given an upgrade because it was my first time in madrid. the breakfast spread was tasty the auditorium facilities were great
security in front of the hotel due to a basketball function during my stay they were intrusive
Sleep quality Facilities
Reception attitude, especially one lady at check-out
I'd like to thanks all the staff for real care I was given. I had an injury to my foot and was supplied with a wheelchair that enabled me to fully participate in the conference I was attending.
It wss a bit cold iand droughty n some rooms during the conference meetings...
no pool for children
The location, the facilities and style if the hotel..good value for money and excellent staff
Service Interconnecting rooms Price
Tired outside look Cold pool! Dining options
Everything. Was a nice, centrally-located hotel with all the amenities a business traveler requires.
Not applicable. Great hotel.
The service was first class. The food at the main restaurant L' Albufera fantastic. They know how to make Paella!! The place is near to La Castellana, still was a quite place.
The beds were twin beds pushed together.
All staff are helpful and friendly
The room was big. The pool and gym was good. The breakfast was good.
Good Location, Very Clean, Free Upgrade as it was our first stay, nothing to fault.
carpet on the rooms is too old
Very comfortable. Large bedroom and wonderful breakfast. Excellent location - about 5 mins walk to nearest metro. I highly recommend this hotel.
Bar charges were high - €5 for a soft drink is steep. The pool is rather deep - over half is 2.5 metres. It then goes to 1.5 metres and then a little shallow end! Would be a little concerned if we had small kids.
The pool, the surrounding garden and patio area. Very good choice at breakfast.
Staff were friendly.
Mattress was not comfortable.
Bright open spaces. And fresh air from open windows on seventh floor!
Should have stayed longer !
room services not respond or answer as the other hotels
Beds we're comfy, close to the stadium, excellent buffet breakfast
Location. the staff in The Level are excellent and helpfull
the breakfast variety need improvement.
Everything is excellent
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