눉On the day we arrived we reported that the air conditioning was not working. For the next 9 days we reported a further 4 times and on each occasion were assured it was fixed. It was not, we slept with the patio doors open as at night the temperature in the room went up to 27.5 degrees. One morning I found a cockroach in the bed, I immediately called the Manager, who tried to convince be it was a cricket (it most definitely was not). On the day before we left the air conditioning was finally resolved. Our flight home was delayed and therefore we asked if we could extend the time that we left the room to 5pm. We were told we could at a charge of 50 Euros. Under other circumstances would have happily paid, but give the issues we had experienced, felt it was very bad business practice not only to charge, but not even to apologise for the issues that we had faced.
눇Friendly accommodating staff (generally), comfortable environment.