Hotel Alfonso XIII    

The hotel itself is magnificent, totally adjusted to Seville architecture. Extremely friendly and helpful staff.

Some of the Staff was not speaking English. Did not like the plastic glass served in the pool.

The building and the grounds were 5* The weather was superb. Being able to sunbathe by a beautiful pool in a beautiful garden in the heart of a beautiful city was a dream

Some of the service and management of services was poor. It took the hotel over an hour to bring my bags to the room. I was gagging for a swim so it was painful. For a 5* hotel it was noticeably under staffed. Having said that ALL the staff were incredibly friendly which was very nice.

Hotel design Staff Service Swimming pool

The design and the staff Excellent concierge - Antonio Morilla, and staff in American Bar

Excellent and historical Hotel, Location.

"severe old style" furnishing overpriced

We were pleased by beautiful building, which look like palace outside and inside. Taste of luxury of the beginning of 20th century. Antiques things and furniture, good big bed, beautiful city view from a terrace. Excellent location in the heart of Seville. Nice garden with medium size pool.

Staff in restaurants move like they are sleeping and every order takes a loooong time to be completed. Pool is decorated with cheap pvc and this is quite strange for the 5* hotel. No free Wifi in rooms. Not enough places near the pool and in the restaurants. Minibar wasn't updated for the whole time we stayed at the hotel. So it's very disappointing that such perfect building with history that looks like a 5+* hotel has a service and utilities that you will find in middle 3* hotel. :(((

High class and comfort, excellent service, one of the most beautiful hotel I have ever been around the world

Room was lovely--good service; very comfortable For a tourist, a perfect location

The pool was not heated

service, friendly staff, location, overall comfort and hotel facilities.

double room we stayed in this time wasn't as nice as in previous years, as on lower floors with view onto the courtyard.

Wonderful staff, spacious rooms, beautiful property. Excellent location. Expensive but worth it if you want to treat yourself.

The restaurant was expensive and just ok. There are better options.

The extraordinary ambience of the entire hotel, the impeccable quality of service, it's central location, the design quality of the refurbished room, excellent breakfast choice and experience,

Charges for wi-fi unusually high, a little more variety/choice on more casual dining

Hotel was very nice staff very friendly exelent location

Breakfast had to wait for a table hot buffet was cold not very good. Dinner could not get a table very disapointing ended up eating in the bar only snack menu

Perfect location,modern

Must stay hotel! The hotel was recently renovated but you don't get a filling of a new construction. You fill like going back 100 yeas in a time machine! Everything else is up to 5 star standards

Lines at the reception at check-out between 11 and 12. We had to wait for about 15 minutes to get our bill while receptionists were dealing with other customers, half of them were asking directions and where to have lunch. The hotel management should adress this issue but adding a special person with concierge role just for answering those question.

Everthing particularly the history

Dinner menu too complex, needs some more simple dishes

If you want a treat stay at the alonso. It is nothing less than palatial,the staff were very friendly and the facilities great.

It's not cheap!

luxurious food

parking and internet fees

todo

nada

Excellent hotel from any point of vue : very kind and helpfull staff, beautiful palace, great breakfast, ideal location in Sevilla, A.S.O. They even noticed it was my wife's birthday during our stay, wishing her a happy birthday at breakfast and surprising in the afternoon with cake and cava. Impossible to give any negative comment !!!

Rooms were beautiful. Likewise bathrooms

Charge for wifi!

Lovely decor

Difficulty in accessing the entrance to the hotel for people visiting for the first time

Perfect, best hotel ever, its right in the historical site, everything from walking distance.

Wi Fi

The Hotel has recently been refurbished and is perfect. The staff we encountered from chambermaids to front desk were cheerful, polite and efficient.

The price of breakfast as advertised is crazy especially as other food and drinks are modest for a five star hotel.

Everything

Nothing

The hotel is a luxury hotel and tries to live up to its name But having been in many 5* hotels I felt the treatment a little fictitious...smiles were put on like a mask since we arrived Also in a hotel of this caliber that convenience and service should be #1 they should not milk the clients with charges for internet service in the rooms. They give it at the lobby and the rest of the hotel, why not in our rooms. When you are paying top dollar the service should be up to that standard of convenience also. Would not return to this pretentious hotel