We have been here before 3/4 times. We have tried different options when booking rooms, sometimes breakfast, sometimes half board. This time we went room only. We don't like the buffet food, there's various choices but it always manages to taste bland. We especially don't like the "restaurant" its a dining room, very large and very brightly lit. We feel its time to "upgrade" the dining facilities, its too dated. When we looked at a few room options, we went for the "swim up" to be honest its an old room adjacent to the new pool area, your terrace is right beside the pool. Its nice but am not sure its worth the extra charges. We had some problem with the room, its a problem we had when we stayed there previously so it is not acceptable to have to experience this again. The jacuzzi bath had a bad smell from the air hoses last time we stayed here, so I wouldnt use the bath. When I tried to fill it up, there was a very unpleasant "scum" floating in the water. I wouldnt use it this time either after I found a similar problem. To be fair, the technician was sent to do a clean but its not good enough, I wouldnt use the room jacuzzi again.The bedrooms are "tired" and overdue a make over, we had a room with a wetfloor ugh, it was not pleasant to shower in, the water gathered in a pool so I had to stand in water up to my ankles. It was not pleasant. We found the pillows were very uncomfortable. there was just one bolster type pillow each and then bed cushions which are not for sleeping on really. The bolster was flat as a pancake. I think the bed throws and cushions are covered in fabric which is quite rough, maybe intended to look rustic but not really pleasant in sunny Majorca and the heat.
The Hotel has a beautiful position, its also very quiet since its adults only. We were asked if we wanted to upgrade to the new Prestige area. This has only opened this year and its a very nice improvement in facilities. We paid the extra charges and upgraded to Prestige.