Just a minor thing, the lift quite old and the air con leaking when on full power, but that's ok, because all air con works like that. As I said for this price you're lucky enough to be in a 4 star!
We arrived late and the reception kindly waited for us for the check in. Room was big, mattresses were amazing and comfy.
I seriously disagree with all the bad reviews. We had dinner couple of times during our stay, and even asking around locals for suggestion on restaurant they always told us to go to our hotel! The restaurants are amazing, staff is fabulous and the pool was just perfect. I don't recall hearing noise from other rooms (as a lot of people mentions but that's just so inaccurate), and to be honest sitges it's famous for nightlife, so ok being in residential area but if you need something more relaxed just go to Villanova, the town next to sitges, literally 10 minutes by car.
Shoutout to all the staff, nowadays is difficult to find all of the staff friendly and so smiley! Probably the sun, but definitely the management that's helping them to be so cheerful and they really help to make your stay much more enjoyable.
Miss carmen (primera governadora) gets a special compliment as the best part of the holiday there, always cheerful and so full of energy that everybody were absorbing it, and even if she is so busy, she has always got time for chitchat with All the guest.
The guys at the reception so amazing and always so busy.
People who complains about that staff doesn't speak English well, first of all, that's not true, we spoke to nearly all the staff and more or less we could understand each others; plus it would be manners to at least try to know few words in the language of the foreign country you're visiting.